Jerry Nissa medal 5536 142 days ago
Que vouliez-vous faire ?
The internet connection was down ( I was full 4G or wifi) for all live player - game freeze - and we all were disconnected after circa 50% of race length
Que s'est-il finalement passé ?
Long time to (re)load the race and when we're back in, the race made a reboot (all in after 3 laps)
Est-ce que le problème est survenu quand vous utilisiez le Wifi, l'internet mobile ou les deux ?
Both
Est-ce que le bug s'est produit dans l'application, sur PC ou les deux ?
Both
Quel est le modèle de votre appareil ?
Samsung and personnal built in computer
Quel est le système d'exploitation ?
Android
Quel est le numéro de version de votre système d'exploitation ?
Android 14
Quel est le système d'exploitation de votre PC ?
windows 10
Dans quel navigateur avez-vous rencontré le problème ?
all (chrome, firefox, edge)
Que vouliez-vous faire ?
no idea
Commentaires supplémentaires :
https://igpmanager.com/app/d=result&id=67552486&tab=race
José Trujillo medal 6083 Community Manager 142 days ago
Hey Jerry,
I’m sorry to read that. Your host can request a race rerun in
this thread. Thank you!
Jerry Nissa medal 5536 142 days ago
Hi José.
I am the host. And I think it's not question of rerun. Anyway I will ask the live players.
The thing is we were all 5 or 6 at this moment of the race kicked out. And when we reentered the race, it was a new start. And I found the race a bit different than previously.
Honestly, I don't know what happened, and it's the first in 7 years I encountered something like this...
José Trujillo medal 6083 Community Manager 142 days ago
Hey Jerry,
I can explain you deeply if you’re interested in the reason:
Amazon Web Services (our server provider) is experiencing problems today. This is why there are occasional errors. We are in contact with Amazon engineers and resolving all the incidents that appear.
Jerry Nissa medal 5536 141 days ago
Hi José !
Thanks for explanations. Not IGP fault, but a really strange bug ! Hope everything will run smotthly ;)
And like I said, no need to rerun, because the season is almost finsished and .... anyway, we already raced it twice ^^
One more time thank you José (maybe for more explanation, we will continue on PM)