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Forums > Global Forums (English) > Bugs

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Can't join live races

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Phenyo Molelekwa medal 5000
1 year 107 days ago
What did you try to do?
Try to get in and enjoy the game

What happened instead?
It kicked me out of the app

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung Ao45F

What is the operating system?
Android

What is the version number of the operating system?
12

Can the bug be reproduced?
Yes

Additional comments:
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Yunus Durmaz medal 5000
1 year 107 days ago
I use an Huawei P30 Lite and I can't watch races. every time I try to, it loads and nothing happens.
I also can't make liveries for my car.
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Umar RBR medal 5201
1 year 107 days ago
Yes, I have been facing the same problem too
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Daniel Swervez medal 5000
1 year 107 days ago
ı think phone bug
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Umar RBR medal 5201
1 year 107 days ago
I have the same problem with Redmi 13c. Do you know how we can fix the problem, Daniel?
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José Trujillo medal 5077 Community Manager
1 year 106 days ago
Hey managers,

As published in the most recent blog post, we're working hard on a stability update. One of the goals is to bring stability and better performance to a huge list of devices that doesn't support the viewer at the moment due to many reasons but the main ones are:


  • Poor RAM management of the OS.

  • RAM shortage at peaks.

  • Brand new devices released recently that aren't properly optimised.


The goal is to release this new stability update to android before the month is finished. iOS, AppGallery, WebGL and desktop to follow.

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