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Open letter to players complaints about cosmetic costs

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medal 5500 Community Manager
2 days ago
Hey managers,

We understand that the cost of cosmetic changes—like driver numbers, livery adjustments, and other visual customizations—may be a point of concern for some players. We want to take a moment to explain why these changes have a cost and how they help keep iGP Manager running.

As a freemium game, we rely on the support of players who choose to purchase tokens (our paid currency). These funds help cover the essential operational costs of the game, including server maintenance, database upkeep, and the salaries of our development and support teams. These resources are crucial to ensuring that we can continue improving iGP Manager and delivering the best experience possible.

We prefer to offer cosmetic changes for a fee rather than adopting a pay-to-win (P2W) model, which has become common in many other games, for example in F1C you can buy a boost that makes your car +20% faster. This ensures that your ability to succeed in the game is determined by your strategy, skill, and decisions, not by how much you spend.

Cosmetic changes are purely optional and won't affect your competitiveness, so you can personalize your team and cars as much as you like, without worrying about a competitive disadvantage. Ultimately, it’s your choice whether or not to purchase these cosmetics.

We appreciate your understanding and continued support in helping us keep the game alive and evolving.

— José Trujillo
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medal 5178
1 day ago
Apart from the idea you need to apply the same livery you had prior to the update on a new car by paying tokens I quite honestly have no issues with cosmetic prices introduced or raised - and I just have to live with that livery matter; it is what it is I suppose.

It is more that a lot of this wasn’t communicated with us, plus other fundamental changes to the game that I have raised in this last day. However, the “buy out” being completely removed is something I can’t agree with at all.
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medal 5739
7 hours ago
I can respect the freemium model. Heck, I used to be a paying player myself - if only for the xp boost so I can advance faster - because I can appreciate something that offers me enjoyment over a period of time.
But no, Jose, only your strategy, skill and decisions are not the only things affecting your competitiveness in a system where you have 10 levels in the same tier, I’m sorry but I have to disagree. Then we had that lil’ disagreement and you lost me as a payer as a result. Anyway.
I also have to disagree with only advertising what may look like positive changes pre-update. Building the hype only to throw in some extras you omitted to mention (I’d imagine a calculated decision) is not cool, and there is no excuse for it. Either you want to be transparent all the way, or you’re not, it’s that simple.
Personally, I don’t care about the cosmetics, I’m not gonna spend money on that on principle. But some of the other changes are affecting progression at the detriment of free players and that ain’t cool.
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