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Unresolved
Malwarebytes Blocking iGP due to Trojan

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medal 5195
21 hours ago (Last edited by Amelia Lyons 19 hours ago)
What did you try to do?
Launch the Game into Race Viewer

What happened instead?
Race Viewer stops at 39-42% and a Malware Trojan popup, citing iGP manager

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Win10

Which browser did you experience the problem in?
Game Application

Can the bug be reproduced?
Yes, but I have now disabled malwarebytes until the race is completed so I may participate. I will provide the further details later

Additional comments:

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 15/03/2025
Protection Event Time: 18:53
Log File: c866e07e-01ce-11f0-873b-74563cb5df4f.json

-Software Information-
Version: 5.2.7.167
Components Version: 1.0.5160
Update Package Version: 1.0.97123
License: Premium

-System Information-
OS: Windows 10 (Build 19045.5487)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, C:\Program Files\iGPManager\iGP Manager.exe, Blocked, -1, -1, 0.0.0, 90D325FB84271E3B0D9DC5443166E76E, 86620113031CF84EEE47082C21C8B7BB61ED1866AF303A86D1230843EA1BD42B

-Website Data-
Category: Trojan
Domain: live4.igpmanager.com
IP Address: 91.107.219.231
Port: 17673
Type: Outbound
File: C:\Program Files\iGPManager\iGP Manager.exe



(end)
md-quotelink
medal 5393 Community Manager
20 hours ago
Hey Amelia,

Thanks for your report. Could you please share the logs? Looks like your antivirus is just flagging the standalone app as unknown dev, nothing to be concerned about but we would love to check.
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medal 5195
19 hours ago
José
Hey Amelia,

Thanks for your report. Could you please share the logs? Looks like your antivirus is just flagging the standalone app as unknown dev, nothing to be concerned about but we would love to check.



I know but it'll become a problem for lesser knowledgable users and may result in mitigating game growth turning off those users.

Information about the block is above, hopefully you guys can contact them to make sure this is sorted so it doesn't impact those less-knowledgable users.

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