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Solved
No race

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medal 5229
5 days ago (Last edited by Jeff B 4 days ago)
What did you try to do?
Latest season was scheduled to start. No race was available, now shows Round 2, no results.

What happened instead?
NOTHING!

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Oppo

What is the operating system?
iOS

What is the version number of the operating system?
N/A

Can the bug be reproduced?
Hopefully not, will add further comment after the next scheduled race in 23 hours.

Update - 2nd day still no race. Now showing Round 3.

Additional comments:
Tokens were spent on setups etc also. 
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medal 5452
3 days ago
Probably (?) the same as this:

https://igpmanager.com/forum-thread/63723

Which Jack replied to say it should be fixed now.
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medal 5079
3 days ago

Same thing happened here. League race - Canada. League ID 801912.
No DRS, cars teleport around the track. Connection problems. When we re-enter the track, the progress is reset and we start from the first lap.
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medal 5229
3 days ago

David
Probably (?) the same as this:

https://igpmanager.com/forum-thread/63723

Which Jack replied to say it should be fixed now.



Not sure if this is the same, but regardless this is still not fixed.


Can't race in the league. Not sure what the point of this actual game is currently.
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medal 5131 CEO & CTO
3 days ago
Hi Jeff, really sorry about this. Thanks for reporting it and for being so patient. It looks like a process for locking practice still needed restarting to use the new code that was applied yesterday. It should have the update now and work from the next race.
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medal 4913
3 days ago
We are live with Mexico GP right now. Game is unplayable. Cars slow down almost every straight and then speed up to warp speed in corners. 
Why you ruined such a great 2D game just cos u wanted W2W racing in 3D. 
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medal 5131 CEO & CTO
3 days ago
Adnan
We are live with Mexico GP right now. Game is unplayable. Cars slow down almost every straight and then speed up to warp speed in corners. 

I'm literally about to roll out an update for exactly this. If you can hold on a few hours. Feedback from testers last night was hugely positive btw, they said it made 3D fun for them, and 2D was back to pre-update behaviour as well.
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medal 5449
3 days ago Translate
Another day without a race, after the time spent to set-up the cars...


Come back to old IGP!!!!
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medal 5131 CEO & CTO
3 days ago (Last edited by Jack Basford 3 days ago)
Ale
Another day without a race, after the time spent to set-up the cars...


Come back to old IGP!!!!

Looking into this now, I think I have identified the cause. Genuinely, sorry for the experience in the last few days. We'll get to something better than old iGP soon. I really appreciate your patience at this time.

EDIT: Indeed there was an issue clearly identified with how it was detecting teams in the race. Again, apologies, I've updated the code and deployed it to all servers going forward.
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medal 5368
3 days ago
Same thing here - 13.00 race won't let us in, if anything's happening.
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medal 5540
3 days ago Translate

Jack
Hi Jeff, really sorry about this. Thanks for reporting it and for being so patient. It looks like a process for locking practice still needed restarting to use the new code that was applied yesterday. It should have the update now and work from the next race.



terminamos ontem a temporada 39 (21/12) e ainda não foi adicionado um novo calendário 
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medal 5131 CEO & CTO
3 days ago
Again, I can only apologise for the quality of the service today. It was unacceptable. Everything should be resolved going into this evening and tomorrow. A new verison of the simulator has just been released with better physics also.
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medal 5540
3 days ago Translate

Jack
Again, I can only apologise for the quality of the service today. It was unacceptable. Everything should be resolved going into this evening and tomorrow. A new verison of the simulator has just been released with better physics also.



Jack please!!

ainda não temos o calendário da próxima temporada, dê uma olhado no que houve, por gentileza 
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