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Can't enter race viewer

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medal 7338
9 hours ago Translate
What did you try to do?
Race time so went to join race viewer getting stuck on 13% and loading

What happened instead?
Race viewer not loading gets stuck on 13%

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Galaxy s7 edge

What is the operating system?
Android

What is the version number of the operating system?
Android

Can the bug be reproduced?
Many players can't enter race.

Additional comments:
Formula Won is the name of my league. https://igpmanager.com/app/p=league&id=41186
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medal 7815
8 hours ago (Last edited by Vinny Butcher 8 hours ago)
Same problem get to 30% and that’s all
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medal 6005
7 hours ago
Same problem, stuck in Loading screen, even reinstalled the game, still doesnt work
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medal 6192
6 hours ago Translate
The same thing happened to us over at Asphalt. Unfortunately it's not the first time, and there was also a lot riding on it for the guys who are still fighting for the championship. It's a shame that this kind of thing never gets sorted out.

Can you look into what happened?

Here's the league link: https://igpmanager.com/app/p=league&id=155956

I don't know if there's any way to fix it, or what the alternatives are here. Either way, some kind of compensation in tokens would be welcome, just to calm things down.

Thanks for the help.
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CEO & CTO medal 5176
5 hours ago
Are you guys all playing on the web by any chance? One of the servers had a full reboot the other day. I suspect I know what this is. I'll try and do a repair.
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medal 6783
5 hours ago Translate
Desde web si se podía acceder, desde app no
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medal 6637
5 hours ago Translate
I couldn't log in via the app, but I was able to do so on the PC website.
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medal 7271
5 hours ago
Our race couldn't login via app. One player found that web worked but by that time it was too late
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medal 6693
4 hours ago Translate
Regarding Asphalt Legends, as previously mentioned, most players were unable to access the game via the app; we therefore request a replay of the Canada race or, failing that, the annulment of its results and the points earned in the standings.
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