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Race re-run requests

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medal 5000
5 years 362 days ago

Yunus

Carlos
Hi Jack and Yunus, same request as Andrés' from us. Our league ID is 4982 - International Racing League. We had agreed between us to postpone the races on the 24th/25th to the 26th, due to most users being on holiday. So if you could please postpone the Hungarian GP in our league from the 24th to the 26th, that would be massively appreciated (we understand it's a busy time for you). Happy holidays and many thanks! Carlos (league host)


Hi, Jack has left for the night and will be able to fulfill the request when he begins his work on Monday. :)

We will postpone the race even if the race runs tomorrow.


We have seen our race postponed in the league calendar. So on behalf of everyone in International Racing League, many thanks Jack and Yunus for your hard work during the holiday period and wishes of happy holidays and New Year to you both!
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medal 5000
5 years 362 days ago
Hello,

Yesterday's race (Japan) went wrong because of the bug. You rescheduled the race, which is nice. But now the race is scheduled for tonight, while our league is inactive during Christmas. I can't postpone this race myself today, so I kindly ask you to delay the start of the race to the 27th of December.

League: DUTCH F1 LEGENDS zeer actief (https://igpmanager.com/app/p=league&id=22263&tab=info)

Thank you in advance!
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medal 5000
5 years 361 days ago
David
Hello jack Can you review the race date of Singapore ?
WE have trouble tonight,the race was reported at tomorow but WE dont do race 24 and 25 .
Thank you for tour help
European formula 2 series

Hello, did you see the request concerning our league league, page 11? Other requests subsequent to ours have already been processed, but not ours.

https://igpmanager.com/app/p=league&id=6179&tab=info

Thank you in advance



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medal 5000
5 years 361 days ago
Hi Yunus,

Thank you from myself and the guys from 'British F1 Championship' Our race effected has been postponed to 27th.
Have a great Christmas!!

David Coley
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medal 5411
5 years 361 days ago

Rik
Hello,

Yesterday's race (Japan) went wrong because of the bug. You rescheduled the race, which is nice. But now the race is scheduled for tonight, while our league is inactive during Christmas. I can't postpone this race myself today, so I kindly ask you to delay the start of the race to the 27th of December.

League: DUTCH F1 LEGENDS zeer actief (https://igpmanager.com/app/p=league&id=22263&tab=info)

Thank you in advance!



Richard
David
Hello jack Can you review the race date of Singapore ?
WE have trouble tonight,the race was reported at tomorow but WE dont do race 24 and 25 .
Thank you for tour help
European formula 2 series

Hello, did you see the request concerning our league league, page 11? Other requests subsequent to ours have already been processed, but not ours.

https://igpmanager.com/app/p=league&id=6179&tab=info

Thank you in advance





I've noted your requests and we will postpone the races as soon as possible.

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medal 5411
5 years 361 days ago

Shaun

Yunus
Hi all, the race requests have been fulfilled.

Those who have special requests to not run on the days surrounding Christmas have been noted and we will do our best to correct the race date as soon as possible.


You seemed to have missed Adam Murphy's request to re-run Australia? Page 10




Thank you, Shaun! I'm sorry I missed Adam's post.
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medal 5356
5 years 361 days ago

Yunus

Shaun

Yunus
Hi all, the race requests have been fulfilled.

Those who have special requests to not run on the days surrounding Christmas have been noted and we will do our best to correct the race date as soon as possible.


You seemed to have missed Adam Murphy's request to re-run Australia? Page 10




Thank you, Shaun! I'm sorry I missed Adam's post.


Thank you, much appreciated

md-quotelink
medal 5000
5 years 361 days ago

Yunus

Rik
Hello,

Yesterday's race (Japan) went wrong because of the bug. You rescheduled the race, which is nice. But now the race is scheduled for tonight, while our league is inactive during Christmas. I can't postpone this race myself today, so I kindly ask you to delay the start of the race to the 27th of December.

League: DUTCH F1 LEGENDS zeer actief (https://igpmanager.com/app/p=league&id=22263&tab=info)

Thank you in advance!



Richard
David
Hello jack Can you review the race date of Singapore ?
WE have trouble tonight,the race was reported at tomorow but WE dont do race 24 and 25 .
Thank you for tour help
European formula 2 series

Hello, did you see the request concerning our league league, page 11? Other requests subsequent to ours have already been processed, but not ours.

https://igpmanager.com/app/p=league&id=6179&tab=info

Thank you in advance





I've noted your requests and we will postpone the races as soon as possible.



Thank you very much!

md-quotelink
medal 5000
5 years 361 days ago

Shaun

Yunus

Shaun

Yunus
Hi all, the race requests have been fulfilled.

Those who have special requests to not run on the days surrounding Christmas have been noted and we will do our best to correct the race date as soon as possible.


You seemed to have missed Adam Murphy's request to re-run Australia? Page 10




Thank you, Shaun! I'm sorry I missed Adam's post.


Thank you, much appreciated



Hi Yunis



Our races reran this evening as you know.  Rookie and pro races ended but elite hasn't and no points awarded.  Is it possible to close the race and award points or do.we need another rerun?
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medal 5411
5 years 361 days ago

Adam

Shaun

Yunus

Shaun

Yunus
Hi all, the race requests have been fulfilled.

Those who have special requests to not run on the days surrounding Christmas have been noted and we will do our best to correct the race date as soon as possible.


You seemed to have missed Adam Murphy's request to re-run Australia? Page 10




Thank you, Shaun! I'm sorry I missed Adam's post.


Thank you, much appreciated



Hi Yunis



Our races reran this evening as you know.  Rookie and pro races ended but elite hasn't and no points awarded.  Is it possible to close the race and award points or do.we need another rerun?



Hi Adam, the problem should be fixed now, please let me know if it isn't.
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medal 5000
5 years 360 days ago
Dear support, 
I host CRAZYLEAGUE FOR ACTIVE PLAYERS.

We run our Malaysia race 3 times (because of technical issues). While you provided your support to allow us to race again (and again), our 25th December break and 31st Fecember break was accidentally cancelled by your intervention.
Many of us can’t race tonight and it would be unfair to race if we agreed we won’t. 

Could you please cancel Chinese race and postpone it to 26th December?

Thanks,
Mal
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medal 5002
5 years 360 days ago (edited 5 years 360 days ago)
Good evening.
On the 23rd, I requested for my league a rerun of the GP of Brazil because of the general bug that happened. I specified that our league was having a Xmas break on 24th and 25th and all races should resume on 26th. This meant that the rerun should happen on the 26th.

Today (25th) in the afternoon, not having any sign of a rerun on the 26th, I tried to send a reminder to the support using the dedicated rerun thread (this one). It failed. There was no possibility for me to post, quote or edit any message. As league host, I was not able to inform my managers about the date of the rerun (or if it was going to happen). Therefore, I posted another report to inform the iGP support tem about my incapacity to remind them about the rerun of our Brazilian GP.

5 minutes ago, I opened the app by curiousity. For now, I still do not have an answer regarding my last issue.

BUT, the rerun is scheduled for tonight (25th) when I clearly specified that the rerun should take place on the 26th. I believe that none of the managers of my league are present to rerun the race.

In addition, the access to the live is again impossible as 2 days ago.

Editing my post I am adding more. Now, the rerun race of our Brazilian GP has just ended. I won. I am happy! But, no one was aware of the rerun. We were only 2 managers to be present by coincidence and yet the other one had just trained his pilots. I had no strategy in place and most of the other managers were still having the settings of the 23rd. Rain settings!
And the most surprizing is that in parallel to the rerun of the Brazilian GP, the Abu Dhabi race took place as well. Results are displayed when no one set his cars and prepared a strategy. Yet, this race was scheduled for tomorrow!
And a message is informing us that our season has finish and the new one will start soon! The level of our cars has been reset but, the cars were not automatically repaired, as it is usually the case. Yet, we have some conception points to allocate.
In short, it is a total mess.

I understand that the last two days were quite a challenge for the iGP support team and I do not want to blame anyone. I am sure that you are doing your best to get a solution for all of us. However, I would like to have a clear feedback about what's going on and when our league issue will or should be sorted. It is not easy to manage a league in those conditions.

Thanks for understanding.

Lox Pel
https://igpmanager.com/app/p=league&id=17340&tab=info
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medal 5002
5 years 360 days ago

Lox
Good evening.
On the 23rd, I requested for my league a rerun of the GP of Brazil because of the general bug that happened. I specified that our league was having a Xmas break on 24th and 25th and all races should resume on 26th. This meant that the rerun should happen on the 26th.

Today (25th) in the afternoon, not having any sign of a rerun on the 26th, I tried to send a reminder to the support using the dedicated rerun thread (this one). It failed. There was no possibility for me to post, quote or edit any message. As league host, I was not able to inform my managers about the date of the rerun (or if it was going to happen). Therefore, I posted another report to inform the iGP support tem about my incapacity to remind them about the rerun of our Brazilian GP.

5 minutes ago, I opened the app by curiousity. For now, I still do not have an answer regarding my last issue.

BUT, the rerun is scheduled for tonight (25th) when I clearly specified that the rerun should take place on the 26th. I believe that none of the managers of my league are present to rerun the race.

In addition, the access to the live is again impossible as 2 days ago.

Editing my post I am adding more. Now, the rerun race of our Brazilian GP has just ended. I won. I am happy! But, no one was aware of the rerun. We were only 2 managers to be present by coincidence and yet the other one had just trained his pilots. I had no strategy in place and most of the other managers were still having the settings of the 23rd. Rain settings!
And the most surprizing is that in parallel to the rerun of the Brazilian GP, the Abu Dhabi race took place as well. Results are displayed when no one set his cars and prepared a strategy. Yet, this race was scheduled for tomorrow!
And a message is informing us that our season has finish and the new one will start soon! The level of our cars has been reset but, the cars were not automatically repaired, as it is usually the case. Yet, we have some conception points to allocate.
In short, it is a total mess.

I understand that the last two days were quite a challenge for the iGP support team and I do not want to blame anyone. I am sure that you are doing your best to get a solution for all of us. However, I would like to have a clear feedback about what's going on and when our league issue will or should be sorted. It is not easy to manage a league in those conditions.

Thanks for understanding.

Lox Pel
https://igpmanager.com/app/p=league&id=17340&tab=info



More than 10 hours after the end of our season, we still cannot access to the new one and set up our cars for the firt race of the new season that is starting within 12 hours from now.
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medal 5002
5 years 360 days ago (edited 5 years 360 days ago)
Lox

Lox
Good evening.
On the 23rd, I requested for my league a rerun of the GP of Brazil because of the general bug that happened. I specified that our league was having a Xmas break on 24th and 25th and all races should resume on 26th. This meant that the rerun should happen on the 26th.

Today (25th) in the afternoon, not having any sign of a rerun on the 26th, I tried to send a reminder to the support using the dedicated rerun thread (this one). It failed. There was no possibility for me to post, quote or edit any message. As league host, I was not able to inform my managers about the date of the rerun (or if it was going to happen). Therefore, I posted another report to inform the iGP support tem about my incapacity to remind them about the rerun of our Brazilian GP.

5 minutes ago, I opened the app by curiousity. For now, I still do not have an answer regarding my last issue.

BUT, the rerun is scheduled for tonight (25th) when I clearly specified that the rerun should take place on the 26th. I believe that none of the managers of my league are present to rerun the race.

In addition, the access to the live is again impossible as 2 days ago.

Editing my post I am adding more. Now, the rerun race of our Brazilian GP has just ended. I won. I am happy! But, no one was aware of the rerun. We were only 2 managers to be present by coincidence and yet the other one had just trained his pilots. I had no strategy in place and most of the other managers were still having the settings of the 23rd. Rain settings!
And the most surprizing is that in parallel to the rerun of the Brazilian GP, the Abu Dhabi race took place as well. Results are displayed when no one set his cars and prepared a strategy. Yet, this race was scheduled for tomorrow!
And a message is informing us that our season has finish and the new one will start soon! The level of our cars has been reset but, the cars were not automatically repaired, as it is usually the case. Yet, we have some conception points to allocate.
In short, it is a total mess.

I understand that the last two days were quite a challenge for the iGP support team and I do not want to blame anyone. I am sure that you are doing your best to get a solution for all of us. However, I would like to have a clear feedback about what's going on and when our league issue will or should be sorted. It is not easy to manage a league in those conditions.

Thanks for understanding.

Lox Pel
https://igpmanager.com/app/p=league&id=17340&tab=info



More than 10 hours after the end of our season, we still cannot access to the new one and set up our cars for the firt race of the new season that is starting within 12 hours from now.



I am sorry if I sound annoying. It is not my objective but, I really need a iGP support guy to look at our problem and communicate with me to give a feedback on what's going on.

We now got a rerun for our Brazilian GP but, all our cars were reset to a level of season start. We still have 2 races to run to complete the season and it is as if we were restarting from scratch. We are several managers in this situation, if not all. I was supposed to start the Brazilian GP with an average conception of 96.6. My cars are now at 45.6.

Thanks guys for your support.
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medal 5340
5 years 358 days ago (edited 5 years 358 days ago)
Hi all, our australia race was cancelled due to too few entrants as they will join at the weekend so can the season be reset so that the race on tuesday 1st jan is actually australia, not malaysia. Nothing else needs resetting & there is 3 days to do this if staff are away for holidays! Thanks!

https://igpmanager.com/app/p=league&id=97245&tab=info 
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medal 5411
5 years 358 days ago
Hi Steve, please note that race will only be re-run if they were affected by a bug, as stated in the original post (it was added on after the creation of the thread).

However, I will make an exception this once. The race is ready to be re-run but the postponement will need a little longer to manually set.
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medal 5000
5 years 356 days ago
Hi our 20:30 race didnt run .it locked race but then nothing no option to go race

https://igpmanager.com/app/p=league&id=15280
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medal 5000
5 years 356 days ago
Hi,

We would like to request a re-run for todays race in Monaco. It was scheduled to start at 21:30 spanish time, but nothing happened.

https://igpmanager.com/app/p=league&id=16226&tab=info

Thank you
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medal 5000
5 years 356 days ago
Would like to ask for a race re-run for our league. 
Our British GP Race was supposed to run at 21:30 today and it did not.
https://igpmanager.com/app/p=league&id=63138

Thanks 
Ben 
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medal 5000
5 years 356 days ago
Please could you re-run the Monaco race for the Stay Active League - 2018.......This is the 3rd race this season alone that has been affected. People in my league are annoyed and, understandably, the are talking of leaving. Please can you sort this out as it's not an issue unique to my league, but also I feel it's more than reasonable to ask that my league members are compensated. 

Many thanks 

Sanj
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