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Official
iGP Manager 3D - Bugs mega thread

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medal 5549 CEO & CTO
3 years 262 days ago
We'll get on top of it and everything I've said about gameplay updates will be backed up with action soon. We're starting with tyres and will move through many of the suggestions you wanted to bring to my attention. Again, I appreciate your support and enthusiasm - you're only here and annoyed because you care, I completely understand that.

Could 3D launch have gone smoother? Of course, but I actually thnk it went a lot smoother than the games you mentioned and we operate with a fraction of their resources. I followed their launches with interest of course and one of them was still not very stable the last time I checked. We only had to do this once though, and now it's done it never has to happen again, just like becoming an app, something which was hugely positive for the game and the community in the long-run. I am convinced this will be too.
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medal 4855
3 years 262 days ago
Jack
We'll get on top of it and everything I've said about gameplay updates will be backed up with action soon. We're starting with tyres and will move through many of the suggestions you wanted to bring to my attention. Again, I appreciate your support and enthusiasm - you're only here and annoyed because you care, I completely understand that.

Could 3D launch have gone smoother? Of course, but I actually thnk it went a lot smoother than the games you mentioned and we operate with a fraction of their budget (I mean like single digits percentage of their budget, lol). I followed their launches with interest. One of them is still not very stable the last time I checked. We only had to do this once though, and now it's done it never has to happen again, just like becoming an app, something which was hugely positive for the game and the community in the long-run. I am convinced this will be too.



Let’s say it was the language gap.... maybe my first comment seems to be aggressive but honestly it wasn’t or shouldn’t. It was just my low skill to think German but write English? But for sure the frustration take part in it.


I know the other games and tried them, but as you can see i stayed here for now nearly 2 years ?

Every day I am looking forward to the evening to meet my mates in a few leagues and race with them. 

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medal 5448
3 years 262 days ago

ʟ
Push levels are now completely useless. There's no difference between PL1 and PL5 except for the heating rate.
The old iGP Manager doesn't exist anymore. This has just became a spectating mode game and 3D viewer is the proof.

I think Jack and devs team never really understood how the game cluld work if you knew how to make it work.

Otherwise they would never have murdered it. 


I can only speak for myself in Quick Race. France and Monza on Hard tires with no stop. (25deg and 21deg from memory)

France i was up against Soft and Medium runners on a 1 stop. I pushed through the turns to stay in drs range until they had got into the pace of their tires where i had to use some boost to stay in touch. Non drs and boost laps out by myself i was around 3 seconds slower than the top 3 that had stopped and they passed me with a lap and half to go, pipped for 3rd on the line. Finished on something like 12%. 

Italy: on laps with no boost, and no drs the wear rate on PL1 and cooled tires only was 4.0, the wear rate for PL5 was 6.6-7.0, and the slowest lap by .40, PL3 was 5.5. The best lap i did with no boost and drs was PL1 on the straights and PL3 through the turns. with a wear rate of 5.2 if i remember correctly.  Finished in P1 with the tires on 40%. 

Given the tire wear/degradation of France vs Italy this is what i would expect for final wear %. As i say, can only speak for myself and QR as our season has not started yet so personally i have not tried any other variation of length or speed. 

If you think i could have tried PL a different way on these tracks send me some mail and I'll give it a crack if those tracks come up again. 


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medal 5082
3 years 262 days ago

Mark
Couldn't join a race on my computer tonight. Running Mac OS 11.2.3 and tried using both Chrome and Firefox, where iGP has run great before this horrible update. All it would do is pop up a box asking if I wanted to race in 3D even though I have 2D set as my preferred option. There was no option to choose 2D so I was forced to race on my phone because the 3D launcher doesn't work at all. It opens and then after a second closes every time.

Also, not sure what you've done to destroy the race dynamics  but it seems like every race the person in the lead totally runs away. You have made every track so far be like Monaco or a rain race, which is not an improvement. Now it's just luck to qualify up high and then run away for the win unless you're a lower level and get passed by someone who has higher KERS level.



2nd paragraph sums up my experience also
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medal 5000
3 years 262 days ago
Sure this is an opinion an not a bug report, but:

Did the release go smoothly? I don’t know how smoothless were  others but this was anything but. It could be worse sure but there were *plenty* of bugs and glitches introduced not only on the 3d mode but on the 2d as well. 

Very basic human errors such as the macos desktop app link misspelled are a bit wtf, really. I said before in this thread and have no problem repeating, it feels like zero minutes of QA were  spent on this launch. This is not a lecture, it’s a factual feeling.

The new changes were announced with much fanfare back in December, then we had nothing but radio silence for almost 3 months until the silly update to change character’s faces (still not sex!) but no word about the much anticipated launch. Then, overnight with no previous notice, suspiciously on the very last minute of Q1, the new version goes live changing a lot of stuff i insist even for the 2d players with zero explanation of the changes on track layout, drs (placement and effectiveness), tyre performance and other substancial changes to the gameplay. Just thrown at us for everyone to guesslearn on the go. 

All in all it’s obviously a launch on the edge of the “promised” launch date (2021 Q1 said the announcement in December) and it has been undeniably rushed. I’m on the same business and won’t tell anybody how to do their job but this was rushed and untested and we can all feel it. The very fact that this mega thread exists is a pure proof of it. 

You have all my compassion and support and I have even spent real money here because I like what you do and I wish you keep it free and evolving. But shrugging the criticism because “there are a lot of happy silent players” is silly and insulting towards all the people who take their time to report bugs. Most of us don’t even know where to start. 

I wish you all the success and hope the issues get resolved quickly, but please don’t keep saying this was a smooth release because it was one of the most rushed, unpolished untested ones I’ve seen in 20 years experience in development. 

Cheers
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medal 5000
3 years 262 days ago

Boris
200x200
200x200200x200
I think these images say it for themselves, the leaderboard was completely screwed and more or less unusable. It's also worth noting that most of the times the # position for my drivers wasn't accurate, nor was the position accurate, so the orders and numbers were both wrong. 



This has been a bug ever since I started playing, did you have more than 32 cars in the race?
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medal 5082
3 years 262 days ago
When I'm asked to login in the 3d app, I can't write @ in my mail address. Seems it thinks I'm having some weird keyboard and not my Swedish layout that it is.
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medal 5000
3 years 262 days ago

Jack
JNS 886 - In summary, it seems I offended you with the statement that critics are reasoning by analogy and how that results in small thinking about what each move means. Your post was fundamentally a perfect example of reasoning by analogy though ("you're trying to be like F1 manager" etc.). Anyway, I really appreciate your support but please try to keep it civil. I know you come here to voice an opinion because you like the game enough to do so. We are listening to everyone.

As for what is going on in the wider the community, it's much bigger than a league. Quiet players are happy players. The ones that are enjoying it are way more than those who aren't assume, because they can only see their own league and those who agree with them in the forum (people come to forums to complain, for the most part - you don't come here when things are going well). It gives a very skewed perception of what is actually going on. Here's some data: since we offered the choice between 2D and 3D among the existing community the selection has been approximately 75% 3D. For each person that has left because of 3D around 3 new people have joined because of 3D. All of these people are the community too.


I think that many do not talk not because they are happy with 3d but because they want to give you time to fix ... you promised that in a few weeks the biggest problems will be fixed .... keep your promise.

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medal 5082
3 years 262 days ago

Hey Jack, congratulations on the new dimension of the game and bugs hahaha Just kidding, but it's running quite smoothly in non 2x speed ?

Jack

Kylian
Are you also aware of ridiculous lap times and fuel consumption? 

The circuits all have new layouts. We do not have a license to use real circuits, if that's what you are comparing it to.

However, a couple of them are also not to scale and I'd like to correct that (most notably Australia and Singapore). Changing that won't be a quick fix though, it will take time for the artists to change the scale of things. Don't worry, none of that time involves the developers who are all working on other areas.



Jack

Conor
We’re hitting 53 second laps around Australia, with SS only wearing at 4% and fuel being non existent. We could around 30 laps before hitting 40 litres of fuel. It seems wrong, and seems like our postponed race tonight may be even more thrown than the one last night.

This is due to the scale of the track being off. Some artwork was outsourced and Australia and Singapore were done with the wrong scale settings, meaning they are shorter than they should be. We'll be correcting that over the next few weeks but that will take time some, the time it takes the artists to make such a substantial modification to the road, terrain and objects in the scene.




About those scaling problems, I would like to point out that only Azerbaijan respects the 305km rule to keep the same # of laps as F1 ? This is important because the tyre and fuel will be off by some margin, especially for 100% race distance. There are tracks really close to the boundaries of track length too (Spain, Monaco, Turkey, Abu Dhabi, GB, France and Canada) ?

Here are the values the artist needs to follow in order to make up the race distance rule and keep the old lap times, fuel and tyre wear:












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medal 5000
3 years 262 days ago

Dome

Jack
JNS 886 - In summary, it seems I offended you with the statement that critics are reasoning by analogy and how that results in small thinking about what each move means. Your post was fundamentally a perfect example of reasoning by analogy though ("you're trying to be like F1 manager" etc.). Anyway, I really appreciate your support but please try to keep it civil. I know you come here to voice an opinion because you like the game enough to do so. We are listening to everyone.

As for what is going on in the wider the community, it's much bigger than a league. Quiet players are happy players. The ones that are enjoying it are way more than those who aren't assume, because they can only see their own league and those who agree with them in the forum (people come to forums to complain, for the most part - you don't come here when things are going well). It gives a very skewed perception of what is actually going on. Here's some data: since we offered the choice between 2D and 3D among the existing community the selection has been approximately 75% 3D. For each person that has left because of 3D around 3 new people have joined because of 3D. All of these people are the community too.


I think that many do not talk not because they are happy with 3d but because they want to give you time to fix ... you promised that in a few weeks the biggest problems will be fixed .... keep your promise.




Dome "The wise" Nico
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medal 5549 CEO & CTO
3 years 262 days ago
We've just released an essential update for 2x racing. We strongly recommend installing it. Grab version 4.003 (Build 409) as soon as you can. It's available now on iOS and Android and will be rolled out shortly for standalone.

This update should be transformative for the smoothness of car movements in 2x speed races. Google Play login issues should be fixed, and we believe the Google Play login issues were also related to the crashes being reported on Android devices. All of these situations should be improved dramatically with this update.

In the meantime, work continues on the next set of updates. We'll be releasing more next week.
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medal 5000
3 years 262 days ago
Hello. I have selected the 2D mode. But it trys to open in 3D. It opens another window, try to conect to the app, and trys to reconect me to FB as a login. But I can't do that and the race won't start. To make it short, 3D is nice to view but awefull ti play, and I can not revert back to 2D even trough game settings.

Plesase help me.
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medal 5023
3 years 262 days ago
The cars that don't run linear in some tracks (they brake on straights, they stuck in the corners, they don't do the right trajectory) and pit stop's bugs are fixed or you are working on?


For example Mexico track.
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medal 5549 CEO & CTO
3 years 262 days ago
Mikeeper
The cars that don't run linear in some tracks (they brake on straights, they stuck in the corners, they don't do the right trajectory) and pit stop's bugs are fixed or you are working on?


For example Mexico track.

That should all be fixed in this update. It was only a visual issue due to data coming from the server out of sync, the simulation runs remotely from your device but is then shown on it, like streaming a video. When the stream is out of sync it can cause cars to look like they are braking when they are not in a corner etc. They are in a corner on the simulation, but on the device the car is visually not in a corner due to being out of sync. It doesn't mean anything is wrong with the simulation, which is a common misunderstanding when it happens.

Update to version 4.003 (build 409) and I don't think you'll see this any more. If you do see it anywhere, let us know, because we can fix it quickly whenever we know where it happens.
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medal 5448
3 years 262 days ago
I don't want to step on toes here and maybe this needs another thread. 

I've just done a 2D race. QR. The issue is from what a lot are saying is that you are not changing it to 2D in the browser, and then opening the app to race, or you are changing it to 2D and then starting a race and opening the app from the browser.  

Open the browser, clear ya cache, go into iGP, go into settings, change it to 2D, hit SAVE, hit HOME (this will refresh the page). Then EXIT the browser and fire up the app. 
This should work on PC, using Chrome. It ideally should work anyway because there is a conflict between the browser starting the app, and just using the app itself. 

So.. bug report.. again, there is a conflict when starting the app up from the browser. PC-Chrome. 

The 2d race was just like normal expect being France (like Italy) it slows down too soon coming up to the turns. PL worked fine. Icons worked fine. Car worked fine. Icon and Car worked fine. 

Also, try reading the entire thread first. 



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medal 5000
3 years 262 days ago
I don't think you can race in the Browser anymore. You have to use the App. 2D or 3D.
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medal 5448
3 years 262 days ago
Wake
I don't think you can race in the Browser anymore. You have to use the App. 2D or 3D.


So what i said earlier was that IF you start the race in the browser, and the app fires up and most likely will do nothing, THEN you exit the app, exit the browser and then fire up the app itself and go back into the SAME race. Works every time. 
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medal 5023
3 years 262 days ago
Wake
I don't think you can race in the Browser anymore. You have to use the App. 2D or 3D.


2D works also on the browser. 3D works only with the app.
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medal 4984 Moderator
3 years 262 days ago

Wake
I don't think you can race in the Browser anymore. You have to use the App. 2D or 3D.

No, only for 3D you have to use the App. 2D is optional, but Chromium browsers are (often) not showing the game's own popup window to select either App or WebViewer, they just give an own popup notification to open App or close that notification.


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medal 5023
3 years 262 days ago (Last edited by Mikeeper 3 years 262 days ago)
In Hungary there is a chicane that the cars do correctly in 3D, but in 2D the cars literally cut the first turn of the chicane.

In Mexico, i don't know if 1:50 lap time is correct. I see that "the brakes on straights" has been fixed. The coloured rectangulars of the box are on the track.

Sometimes while i am racing in 3D mode, the android app crashes.

Post written with update 4.003.
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