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Races freezing on an iPhone

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Billy Bob
5 years 217 days ago

That’s crazy cuz I literally froze tonight and I come and see something happen to u as well...

But devs I wanted to let u know I froze today at Britain after having a good first half of the season my problem has returned I will update tomorrow on my race.

Marco Pellegrini
5 years 216 days ago

Race 27/04/2019 19:00

Billy Bob
5 years 216 days ago

Update my race was fine tonight

Marco Pellegrini
5 years 214 days ago

Update: each run at least one block, :-(

Stefan Jacob
5 years 211 days ago

Have the same Problem. And when i see it right, reinstall dosnt help?

Billy Bob
5 years 211 days ago

I had one hiccup this whole season my routine that’s has helped me is.... when we get to the 10 min cutoff I power down my phone for 2 min and turn it back on. Then I turn WiFi OFF and run on strictly phone data. Then I load the game go to settings and clear cache (sometimes nothing to clear). Once iv done that I load race and iv been fine so far.. but the previous 2 seasons was pretty bad on freezing

Community Manager
5 years 205 days ago

Hey,

Is this still happening?

Marco Pellegrini
5 years 205 days ago

Yes, it’s happening every day ?

Billy Bob
5 years 204 days ago

Yesterday race I froze once and today’s race I froze twice during the race

Billy Bob
5 years 200 days ago

Update: past two races have been fine for me

Marco Pellegrini
5 years 200 days ago

same problems for me. sometimes it's fine but almost always I have at least one block per race

Tony Maloney
5 years 200 days ago

this is happening to someone in my league. he has a xiaomi. he has posted in the hungarian forum

Marco Pellegrini
5 years 197 days ago

impossible to play and have fun like that.
I didn't even follow the last few laps.
What anger is getting worse

Ben Crame
5 years 196 days ago

I’m still getting the freezing of the races maybe 2/3 times a race it always hinders my race and ruins the fun! I’ve cleared cachè and powered down and all that but still the problems persist

Marco Pellegrini
5 years 195 days ago

Today 18/05/19 at only one race for me but ok, not freezing

Marco Pellegrini
5 years 194 days ago

update , now - australia race freezing

Community Manager
5 years 194 days ago

Hello managers,

We are studying the incident, for each report you make about it I need you to fill out the form below.

Device:
OS version:
Version of the app:
Race ID:

Marco Pellegrini
5 years 194 days ago

José

Hello managers,

We are studying the incident, for each report you make about it I need you to fill out the form below.

Device: iphoneX
OS version: 12.3 (one week ago 12.2)
Version of the app: last from store
Race ID: all race

Device: iPhone 8
OS version: 12.3 (one week ago 12.2)
Version of the app: last on store
Race ID: all races

Device: Ipad Pro 11"
OS version: 12.3 (one week ago 12.2)
Version of the app: last on store
Race ID: all races

Billy Bob
5 years 193 days ago

Device: iPhone 6+
OS:12.3 (updated today)
Version of app: latest version
Race ID: ?? Some of them and not always the same tracks as the previous season

Community Manager
5 years 193 days ago

Billy

Device: iPhone 6+
OS:12.3 (updated today)
Version of app: latest version
Race ID: ?? Some of them and not always the same tracks as the previous season

Hello,

Some of them doesn’t help us to our investigations.

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