Andrew Hurn medal 5000 11 years 48 days ago
Yes. We are investigating
Stan Vapuella medal 5000 11 years 48 days ago
Yep, same here! No cars on the grid, connection problem to the race, still able to do setup 10 minutes before the start of the race....
Ramen Akisch medal 5000 11 years 48 days ago
Race just crashed for us!! got this message from java: Couldn't get I/O for the connection to: race.igpmanager.com/5.9.102.139:25010
Eric Dias medal 5000 11 years 48 days ago
Unbelievable!
And always in pit laps when we are pushing hard. It's much better don't attend live races. So, we run with a default strategy and don't destroy tyres because of server crashes!
Andy Manning medal 5000 11 years 48 days ago
Its all gone,
http://race.igpmanager.com/index.php?id=288552&view=2d
messed up my whole race but hey whats new lol
Andrew Hurn medal 5000 11 years 48 days ago
Apologies for this interruption. We are working on it
Kyle Williams medal 5000 11 years 48 days ago
Messed up my race too, had a few laps to go and was about to deploy kers and gain a few spots then bam, server crashes...
Andrew Hurn medal 5000 11 years 48 days ago
Races should be restarting
Andrew Hurn medal 5000 11 years 48 days ago
Sorry for that interruption. It actually had nothing to do with our update today. Things are back to normal.
We would still appreciate your feedback about lag......thank you
Stan Vapuella medal 5000 11 years 48 days ago
The race has started but I still have worn parts on my car and I have replaced them before the race.
Lee Taylor medal 5000 11 years 48 days ago
race disconnected for all in the lobby 2 mins before the start, but the start was unaffected as it came back up within a minute to go. I'll post here again if I have more issues with my league's race.
Andrew Hurn medal 5000 11 years 48 days ago
Sorry about that Stan. We have had a problem with the web server, which is unrelated to todays' update
Jack Basford medal 5193 CEO & CTO 11 years 48 days ago (edited 11 years 48 days ago)
As Andrew said, we've discovered a secondary bottleneck in the system beyond the simulator and we'll be working to upgrade the web server ASAP. All the indicators are that the simulator upgrade worked, but the web server is now the bottleneck creating load issues that are having repercussions across the service.
EDIT: We may have an upgrade to the hardware as early as tomorrow. I will keep you posted on that.
Mustrum Ridcully medal 5058 11 years 48 days ago
Crash here too. After 1/3 of race it crash and cant connect again.
Victor Cereijo medal 5000 11 years 48 days ago
we had connection problem too, and the grid was created 5 minutes later than it had to be, but at the start time, it started fine. But in my opinion, this is like always, in my opinion, there is no changes.
Hope that new problem gets resolved, and then no more problems apear.
Andrew Hurn medal 5000 11 years 48 days ago
Yes sorry about that issue. It had nothing to do with todays update & as above was a problem with our web server.
Andrew Hurn medal 5000 11 years 48 days ago
I would like to thank those of you that gave feedback this evening. It was unfortunate that we encountered a separate issue, but It would seem that there was an overall reduction in lag.
You may know that we have a couple of times per week when the load on the simulator is particularly high. Wednesday evening is the first of those & our team plans to be online then too.
In the meantime however, we still need your feedback on the amount of lag you are seeing. Please post here here with your views or contact me directly. Thank you
Yuri Kasdorp medal 5000 11 years 47 days ago
Here's a stream from 3 25% races, 7:30, 8:10 and 8:50
the races wee right in the crash, maybe the best way to find out what went wrong
http://www.twitch.tv/f1racingmad/b/466289134
Andrew Hurn medal 5000 11 years 47 days ago
Thank you for that Dave.
Jack is on the case with out hosting people & there are plans to upgrade the web server today.
Jack Basford medal 5193 CEO & CTO 11 years 47 days ago
We are now upgrading the web server.
You may experience downtime on the website / viewer for approximately 10 minutes during this period, this is normal. We have ensured minimal disruption by performing the upgrade now, and it will be up and running for the peak hours later tonight.