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Forums > Global Forums (English) > Bugs

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Races not loading

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Jack Van Challis medal 5000
4 years 51 days ago

Boris
Home screen and stuff also isn't updating to post race, can't train driver, can't add points, game still shows the "join race" buttons as if it was still going on. 



Exactly the same issue in out league tonight 
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José Trujillo medal 6083 Community Manager
4 years 51 days ago
Hello managers,

Please read this topic for more information.

https://igpmanager.com/forum-thread/39717
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Winno Whale medal 4476
4 years 51 days ago
What did you try to do?
When I finish the race (race start 18:30) at Shanghai I would add my car design points and train my drivers

What happened instead?
It still saying that the race is still going on

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Motorola e6 plus

What is the operating system?
Android

What is the version number of the operating system?
Android 9

Can the bug be reproduced?
May be reproduced

Additional comments:
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Connor Cooper medal 4927 Super Mod
4 years 51 days ago
Hello,

This is a result of the service issues experienced by iGP Manager about an hour ago. I will link the thread with updates about the bug below.
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El Diablo medal 5555
4 years 51 days ago
Same problem here, started 19:30 after race it says race is still goin on
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Connor Cooper medal 4927 Super Mod
4 years 51 days ago (Last edited by Connor Cooper 4 years 51 days ago)
Please see the thread linked below for information on this issue. I have spoken to the community manager and this issue with races not ending will be fixed while the Devs work through the numerous race reset requests. Please be patient, the Devs are working to fix these issues you are facing. 

https://igpmanager.com/forum-thread/39717
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Max Senna medal 5000
4 years 51 days ago
Wat probeerde je te doen?
Normal race loding after 5 minutes finally it starts then at the ens of the race it will not stop after reset it still shows race .. then can not find the race..

Wat gebeurde er in plaats daarvan?
It can not find the race but it still mentioned that its going on ..

Deed het probleem zich voor terwijl je wifi of mobiele data gebruikte, of bij beide?
Both

Deed het probleem zich voor in de app, op PC of op beide?
App

Wat is het model van je toestel?
I phone 7

Welk besturingssysteem?
iOS

Wat is de versie van het besturingssysteem?
Newest

Kan het probleem gereproduceerd worden?
Nu niet

Bijkomende opmerkingen:
My last problem is still not solved i lost a lot with that case i still have the videos .. and now tis problem ..
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Шевцов Сергей medal 5000
4 years 51 days ago
Что Вы пытались сделать?
Перезапускал игру. Выходил/заходил из профиля

Что случилось вместо этого?
Ничего

Возникла ли проблема при использовании Wi-Fi, мобильных данных или их обоих?
Mobile data

Баг произошел в приложении на смартфоне, в браузере на ПК или везде?
App

Какая модель вашего устройства?
iPhone X

Какая операционная система?
iOS

Какой номер версии операционной системы?
12

Может ли баг быть воспроизведен?
.

Дополнительные комментарии:
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Jax Nexus medal 5000
4 years 50 days ago
Using google translate, I think I have the same problem here. The race has finished and is stuck on "Go to Race", Results have not been updated
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Connor Cooper medal 4927 Super Mod
4 years 50 days ago

Шевцов
Что Вы пытались сделать?
Перезапускал игру. Выходил/заходил из профиля

Что случилось вместо этого?
Ничего

Возникла ли проблема при использовании Wi-Fi, мобильных данных или их обоих?
Mobile data

Баг произошел в приложении на смартфоне, в браузере на ПК или везде?
App

Какая модель вашего устройства?
iPhone X

Какая операционная система?
iOS

Какой номер версии операционной системы?
12

Может ли баг быть воспроизведен?
.

Дополнительные комментарии:


I merged this into the main thread describing the issues. 

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