Race not open / Connection problem

FYI we've been making great progress on the service stability issues and identified the causes of this weeks crashes. We will be adding patches for those in to the update coming in the next couple of weeks.

I must remind you that until then, we're still going to be running the same version of the software, so the issues may reoccur until the updates are released.

We're confident we've identified why races are restarting when the service goes down though, and should be able to address this along with the updates to reduce / eliminate lag.

Sorry to hear that Angelo and Alex. I know your leagues have experienced several problems lately. I have postponed the races.

As stated previously the issue may reoccur until the updates to the service are released. We're expecting to launch the updates to the service on December 1st, and we're working day and night to achieve that target. I've just come back to continue coding on the solution at 1:15am, having done nothing else this week. We're really putting everything in to completing these updates ASAP.

I wish fixing a problem was as simple as identifying it, but there's a lot of work involved in this particular update. We're completely restructuring our service, with completely new tools to manage the service on the back-end. This should greatly improve latency (no more warping / rewinding cars), prevent mid-race restarts in the event of a service restart, and if anything does happen we've got much better tools to handle it, even remotely. All our energy is going in to service improvements, because this is the single most important factor in your experience.

I understand the frustration the current iteration of the software has caused everyone for too long. I can't thank you enough for your patience as we've been developing the necessary patches; we're almost there. Just another 10 or so days on this version of the simulator.

I'm working on it.

I manually postponed that league a moment ago noticing that it was in "stasis" (had crashed and wasn't resuming).

Your league's race was also postponed due to the issues. Sorry about the situation.

We are releasing an update on December 1st designed to address all of the recent issues, from lag and warping cars to races restarting when the service restarts. I must ask everyone to bear with us until then on the old system, and that this may reoccur until then. I know this is not ideal, but I can only apologize currently and attempt to remedy the situation with the tools available at this time. We should see a noticeable improvement from December 1st when new administrative tools and a revised version of the software are put live.

Sorry. I've resumed all races that should have been running. As usual, hosts may request a race reset / re-run and it will be carried out.

Obviously some races may run again now that I have started them without managers in attendance, if this is the case the host can post here requesting a reset. Very much looking forward to the updates in a few days.

Done.

I'll be back to carry out any more requests tomorrow. I'll need to sleep now though, it's almost 1am here.

Sorry, this may have happened if I didn't remove the race from the simulator, I'm assuming. There was a cached result. I will continue discussion about how you'd like to proceed on the league page. We can repair the situation, though. It's not too much trouble.