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Solved
Livery problem

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This thread is closed because it is solved.
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medal 5304 SUPPORT AGENT
1 year 235 days ago
Hello Callum,

Fixed.
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medal 5020
1 year 235 days ago
Thanks, anyone know why this keeps happening?
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medal 5304 SUPPORT AGENT
1 year 235 days ago
Hello Callum,

Yes, the team is already working on it to solve it.
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medal 6083 Community Manager
1 year 235 days ago
Hello managers,

Thank you for your reports, this should be fixed now.
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medal 5455
1 year 235 days ago

José
Hello managers,

Thank you for your reports, this should be fixed now.


Hey José, I tried updating again, lost 7 tokens this time, but I am still facing the same issue. I open the livery editor, I see new design, but I go back to the Cars menu or my profile, I see my old design.

I cleared my cache and logged out and back in before attempting as well.
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medal 5455
1 year 235 days ago

Ross

José
Hello managers,

Thank you for your reports, this should be fixed now.


Hey José, I tried updating again, lost 7 tokens this time, but I am still facing the same issue. I open the livery editor, I see new design, but I go back to the Cars menu or my profile, I see my old design.

I cleared my cache and logged out and back in before attempting as well.

I am now able to see the updated livery. The current design costs 2 tokens, can anything be done about the other 5 tokens I lost?


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medal 6083 Community Manager
1 year 235 days ago
Ross

I am now able to see the updated livery. The current design costs 2 tokens, can anything be done about the other 5 tokens I lost?


I have reimbursed the 5 tokens.
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medal 5455
1 year 235 days ago

José
Ross

I am now able to see the updated livery. The current design costs 2 tokens, can anything be done about the other 5 tokens I lost?


I have reimbursed the 5 tokens.


Thank you :D

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medal 5402
1 year 234 days ago

Ovih
Hello Chris,

You have them back in your account.



Issues persists with me, I'm down another 7-9 I think? (You'll have the exact number I hope).
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medal 5304 SUPPORT AGENT
1 year 234 days ago
Hello Chris,

Tokens (9) added back to your account.
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