Solved

Trouble loading the Race Viewer? Try this first

What browser are you using Shaun ?

hi
i also have some problems loading a live race although i made all steps written down to fix problems.
there is always the message "ERROR: uncaught exception: out of memory : URL : Line 0"
so does anybody know how to fix that?

... and excuse my language i am not a native speaker...

I have a win 7 pc with 2 gb ram and i use just one tab or maybe 2 tabs at the same time

Could I recommend using the Opera browser and using the beta viewer,
I know for a fact that it runs on 2gb systems, it a little slow to load up but it does load up

http://www.opera.com
Feel free to enable Opera Turbo in the menu, very useful if you are using cheap and nasty broadband like me.

Opera Data savings and Turbo mode
We shrink the web content your device receives to a fraction of its original size. You get all the videos, photos and text that you normally would, but you eat up less data and load pages faster.

With data savings on your phone, you can browse longer without worrying about going over your data limit. If you're traveling, you can easily conserve your roaming data.

Or, if you're on your laptop, turn on turbo mode to speed up slow connections at the coffeehouse and load pages faster when there's too many people trying to connect to the Wi-Fi.

Hello I am new to the game, basically I have tried Microsoft edge windows 10, Internet Explorer, and Mozilla Firefox. None of these will run the match viewer, I have read all the posts and tried everything suggested to fix the problem but the problem still persists. I managed to get the thing running one time through firefox but after that I now get a out of memory error message in line 0 everytime I try to load it again. I have cleared the cache made sure all is updated, checked the about:config stuff and still no joy. Please help me fix the issue.

OS Name Microsoft Windows 10 Pro
Version 10.0.14393 Build 14393
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name KHAN
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type X86-based PC
System SKU To Be Filled By O.E.M.
Processor AMD Athlon(tm) II X2 250 Processor, 3000 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P1.50, 3/3/2011
SMBIOS Version 2.4
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASRock
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.14393.206"
User Name KHAN\Administrator
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.50 GB
Available Physical Memory 1.67 GB
Total Virtual Memory 7.00 GB
Available Virtual Memory 4.69 GB
Page File Space 3.50 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
Here is my exact specs m8, I would not consider them to be to low tbh with you and I wouldn't consider myself to be a idiot with a cpu either, but this problem has me scratching my head lol

I have tried Opera and i am afraid computer says no again. I get its not compatible with IGP then a error shortly after that.Yes please pass my case on it would be nice good to resolve the issue for others and myself. I have had issues in the past with browser games not many but a few which i manged to solve through a full factory reset of my CPU but that's a last resort to try. If we can not resolve i will be waiting patiently for march:)

Have you got your settings to the lowest quality setting, also have you tried to swap to the beta viewer?

What league are you in? Is there any other comments in your league that others can't load in, it may point to a specific issue with the races than an actual memory issue. It is one of the things I have been considering recently that it isn't actually memory related.

At what point does the OOM error turn up is it after connecting and downloading track resources? Or is it failing to launch altogether?

Thinking outside the box, I dont know if these are needed or not, but I have them on all my computers for play games.
Have you got Microsoft Visual C++ on your computer and the latest Directx end user runtime?

Directx https://www.microsoft.com/en-gb/download/confirmation.aspx?id=35
C++ 2005 https://www.microsoft.com/en-us/download/confirmation.aspx?id=3387
C++ 2008 https://www.microsoft.com/en-us/download/confirmation.aspx?id=29
C++ 2010 https://www.microsoft.com/en-us/download/confirmation.aspx?id=5555
C++ 2012 https://www.microsoft.com/en-us/download/confirmation.aspx?id=30679
C++ 2013 https://www.microsoft.com/en-us/download/confirmation.aspx?id=40784
C++ 2015 https://www.microsoft.com/en-us/download/confirmation.aspx?id=48145
After installing any of the above, make sure you use windows update to get the latest security patches for them.

Windows 10 does not search for device drivers by default, you have to enable it, easiest way to do that is just run the Hardware & Device Fix it Tool that is in the Control Panel, to save you of searching the reg edit to find it.

If windows update cant find an up-to-date driver for your graphics card after you enable it to search for device drivers, try searching the manufactures web-page.

After you install the win 10 pro update, version 1607, your edge browser will work much better.

Thankyou Darren and James:) i have some good news i can now watch the viewer. I tried all your suggestions but they did not work sadly. I fixed it somehow by removing chrome then downloading it again, this seemed to sort out what ever was up before:) The Livery dose not work but at least i can do all else and watch the races. Im happy to leave it as it is until March when the Android app is out thankyou all for your help :)

Livery plug-in doesn't work on chrome/opera/edge (opera is chrome based platform) you need to use firefox or ie to run the livery plug-in.

Today Im not able to view the race. I´ve tryed adjusting race graphics to "very low" and clearing browser cache. Days before, I could enter the race. What can I do?
Thanks.

Ok, thanks a lot.

It says downloading downloading finsihed but blackscreen then... on pc

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