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couldn load race

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medal 5806
28 days ago
Still cant load any race on PC  League No 111759 this has been going on for 2 days.
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medal 5930
28 days ago
I have the same problem in the browsers (race viewer gets stuck in Edge or Brave - I'm yet to try Chrome) but also when I try to open the windows app* it immediately closes and won't even show the log in page (also under administrator mode).

*this one: https://igpmanager.com/forum-thread/62047 [iGP Manager Launcher Update – 577 (5.001)]
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medal 5917
28 days ago Translate
non cest pas regler sur l"application ca ne marche pas beaucoup mieux les commandesz claviers ne fonctionne pas  non plus et c"est tres installe 
il y a quelqu"un qui gere le jeu ici 
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medal 5730
28 days ago Translate
still not loading at this hour in my league from browsers
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medal 5473
28 days ago (Last edited by Andreas Beaver 28 days ago) Translate
TODAY AGAIN the same (21:oo PM Race)  check with 3 browsers
sorry i leave it sucks a lot
ist in 2D and 3D no matter at all
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medal 5137
28 days ago
And again, canat join race in browser. Stuck at 20%.
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medal 5000 Head of Support
28 days ago
Hi all, I'm sorry the game is not loading on PC. I've escalated the issue to Jack who is investigating. Please stand by - this may take some time. I will get an ETA for resolution as soon as I have it. 

Please continue reporting the issue so I can document these cases. For now, if possible, utilize the app on mobile devices as a workaround.
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medal 5661
28 days ago
Hi Yunus,

I couldnt get in to my race tonight ID 69960218, same problem as abovr, tried edge, chrome & firefox, could get in through the desktop app, only issue there is the ASD & JKL keys didnt work!! [PS i have just uninstalled and reinstalled the desktop app]

Regards

Sean

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medal 5238
27 days ago
Not working for me either. Chrome. Stuck at 11%.
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medal 5560
27 days ago Translate
7% loaded only!!!!!!!!!!!!!!!!!!!!!!!!!!!!! could not play!!!
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medal 5404
27 days ago
Guessing this is just not going to be fixed then?
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medal 5230
27 days ago Translate
I have the same problem, and it started today.
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medal 5473
27 days ago Translate
Thir day in a row now, 2d, 3d, all the same all borswers nothing works  - sorry no go thats a no show and my championship is gone
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medal 5930
27 days ago
I could be way off, but Cloudflare and AWS went down this week. AWS two days ago, so it wouldn't surprise if it isn't a simple fix or is in someway related. There's no doubt they'll be working hard to restore it asap. If you can (I appreciate it isn't always possible) follow Yunus's advice and install the IGP app on a smartphone. 
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medal 5137
27 days ago
Maybe this is the "big update" they were telling us about :)))
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medal 5712
26 days ago
It's stuck in 3% for me too
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medal 5259
26 days ago Translate
in the last days i can load race only by APP, on PC I cannot watch any race, i tried with  Edge, Chrome and Mozilla...2D and 3D.... nothing...
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medal 5155 Super Mod
26 days ago

Sean
Hi Yunus,

I couldnt get in to my race tonight ID 69960218, same problem as abovr, tried edge, chrome & firefox, could get in through the desktop app, only issue there is the ASD & JKL keys didnt work!! [PS i have just uninstalled and reinstalled the desktop app]

Regards

Sean




For the keys not working, try leaving the race when the race has started and returning. I have a recollection of this bug in the windows app, particularly in 3D.

For everyone else, i'm not able to provide an update but while waiting for a fix I suggest trying the standalone apps which can be found here https://igpmanager.com/forum-thread/60944
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medal 5661
25 days ago
Hi Red,

Thanks for the workaround for the keys not working, the keys on the desktop app worked for me once i left and rejoined the race.

Regards

Sean

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medal 5130
25 days ago Translate
Hey All! 
Just to reiterate the race load issue persists, tried on Mac and Windows, Chrome and Firefox. 
Thanks and regards :) 
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