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Unscheduled Maintenance (2017-07-26)

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medal 5000
7 years 121 days ago
What about races which should start few minutes ago ?
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medal 5000
7 years 121 days ago
The league I am in also didn't start https://igpmanager.com/app/p=league&id=4710
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medal 5000
7 years 121 days ago
Our race should've start 21.00, but it never started + Its 21.10 now, and no results.
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medal 5000
7 years 121 days ago
Buonasera Jack. Siccome le impostazioni auto sono già state impostate, è possibile avere il rinvio della gara insieme al reset delle impostazioni di assetto ?
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medal 5000
7 years 121 days ago
I have ended up with a new driver and lost 7.1 million. Driver isnt even good enough for my team.
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medal 5000
7 years 121 days ago
Jack
Any races that didn't run we will be happy to postpone. Over the next few hours we will have a lot of data arriving about which leagues didn't run etc. using our own internal tools that will make it easier to manage.

Again, apologies for the experience tonight, and all week really, we knew the situation was bad all week and were already monitoring it very closely. Tonight we caught several layers of what was causing the slow-down in the act and have immediately begun work on improving it.


thx Jack, to all the team too
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medal 5000
7 years 121 days ago
https://igpmanager.com/app/p=league&id=13705 race did not start.Should have started 2 min ago
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medal 5000
7 years 121 days ago
Gracias!! Esperaremos al dia de Mañana!! Saludos pilotos!!
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medal 5000
7 years 121 days ago
Hi Jack,

shit happens, good luck fixing it all!

I hope by postponing you mean moving them 24 hours? And not untill the problem is fixed....

Best of luck for now anyways!
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medal 5000
7 years 121 days ago
Every timevi log on it says I'm in a live race but no live race icon is shown and everything is locked so can't do any thing thanks
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medal 5000
7 years 121 days ago
Does this mean all races not run this evening are postponed until tomorrow at the regular start time? And everything like training, practice, repair, etc. will be locked until afterwards?
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medal 5000
7 years 121 days ago
My training laps are showing 0:00:000, race should start in about 45 minutes and got no fuel/tire data :(
So if the race can be postponed, that sounds like a plan ;)
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medal 5000
7 years 121 days ago
Yes, 24hs postpone is needed ;) thanks jack
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medal 5000
7 years 121 days ago
Our race should have start 21.00, but nothing happened.

https://igpmanager.com/app/p=league&id=21798
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medal 5000
7 years 121 days ago
Yeah, our race was supposed to start an hour ago, and usually it ends at about :45, race didn't start but everything is still grayed out (training, setups etc). Will this "lock out" be lifted at some point? :)
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medal 5000
7 years 121 days ago
My race was 3 laps to the end and then it was turned down. Now there is still button "go to race" I was 1st i 2nd postition just 3 laps before race end hah.
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medal 5000
7 years 121 days ago
Keep calm, they are working to fix the problems!
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medal 5000
7 years 121 days ago
Alex
The league I am in also didn't start https://igpmanager.com/app/p=league&id=4710

Hannu
Yeah, our race was supposed to start an hour ago, and usually it ends at about :45, race didn't start but everything is still grayed out (training, setups etc). Will this "lock out" be lifted at some point? :)

Same here. Thinking about it, I couldn't find any Malaysia race listed in Spectate.
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medal 5000
7 years 121 days ago
I cant do anything because the game tell me your team in live race and so my training and etc is locked . . .
What can i do ????
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medal 5859
7 years 121 days ago (edited 7 years 121 days ago)
Hi all, the team at iGP are working to resolve this as soon as possible. Jack has told me they're working to resolve this over the next few hours.

If your race did not run, or was supposed to run but isn't, please post here to have your race postponed to the next day you are supposed to race.

All races that didn't run tonight will be postponed.
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