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Forums > Global Forums (English) > Help & Support

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How to repair the app not loading dialogs ("popup windows")

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Man Blue medal 5000
6 years 222 days ago

Man
Xiaomi model MI 4W
Android 4.4.4
Nothing changed, don t work.



I don t know what appened, but now it s all' ok ! Thanks
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Willian Gordinho medal 4705
6 years 222 days ago
Android 5.1.1 Samsung J3. . Nada funcionou 
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Paul Dossantos medal 5000
6 years 222 days ago
Not working either. Cleared cache, cleared data. 
Device neffos x1 - Android 7
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Jack Basford medal 5549 CEO & CTO
6 years 221 days ago
Anthony
How do I transfer my igp account to another phone.


If it is a device-linked, where you pressed 'Skip' at the start screen rather than creating an account:

  1. Go to settings (cog icon at the bottom of the menu)

  2. Open the 'Account' tab

  3. Enter an email address and password

  4. You can now use this email and password to login on any device, whether it is PC, iOS or Android based



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