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Forums > Global Forums (English) > Bugs

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Practice or setup bug

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Christopher Morris medal 5000
7 years 84 days ago
Postpone today's races until tomorrow please...i appreciate you will be working hard to resolve.
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Jason Spink medal 5000
7 years 84 days ago
So why has my screen froze I can't do anything on the game
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Yunus Unia Blunion medal 5176
7 years 84 days ago
Hi, any postponement requests should be posted here. League hosts and its players should preferably be in majority agreement for postponement before postponing.
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Jason Spink medal 5000
7 years 84 days ago
It's telling me to set up a new account.
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Paul Watt medal 5000
7 years 84 days ago
My game froze when running 2nd and catching 1st place. Was getting ready for final pit stop when this happened. Now when I went to check I have found I finished 4th over a minute down. So that was my race ruined.
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Jason Spink medal 5000
7 years 84 days ago
I couldn't even get to the race lol
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Maxime Vadeboncoeur medal 5000
7 years 84 days ago
Same here
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Yunus Unia Blunion medal 5176
7 years 84 days ago
All the threads regarding practice laps and set up issues as well as race viewer issues have been merged.
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Jason Spink medal 5000
7 years 84 days ago
It's still saying start race what do I do now.
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Yunus Unia Blunion medal 5176
7 years 84 days ago
Jason
It's still saying start race what do I do now.


The part where "Go To Race" stays visible should be gone now.
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Kevan MacDonald medal 5000
7 years 84 days ago
Several members of my League reported this to me about today's race. It was too late to postpone the race. It has been suggested that I ask for the race to be run again. How would I do this? Do I just go to the contact form or is there a tab here in the Forums?
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Yunus Unia Blunion medal 5176
7 years 84 days ago
Kevan
Several members of my League reported this to me about today's race. It was too late to postpone the race. It has been suggested that I ask for the race to be run again. How would I do this? Do I just go to the contact form or is there a tab here in the Forums?


Hi Kevan, I believe it's too late to postpone the race but I'll see if it'll be possible. No guarantees though.
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Gert Rose medal 5004 Super Mod
7 years 83 days ago
Problem seems not to be solved... got disconnected during the race and can't connect to the viewer anymore. Other players report the same. Unfortunately this happened right after I upped my push level for 1 lap, so now I will probably finish the race with a too high push level and loose places because of overheated tyres :-(
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Mateusz Gornacki medal 5000
7 years 83 days ago
Gert
Problem seems not to be solved... got disconnected during the race and can't connect to the viewer anymore. Other players report the same. Unfortunately this happened right after I upped my push level for 1 lap, so now I will probably finish the race with a too high push level and loose places because of overheated tyres :-(


The issue is back I guess, I had just the same problem in my league with this account. The "Go to race" button is stuck when the race should have finished I guess, and I have a race at 20:00 BST with my main account so if the issue is here again, I will have no chance to do any strategies....
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Mateusz Gornacki medal 5000
7 years 83 days ago
The practice laps aren't the issue, it's just the race viewer now, I tried on my main account now (this account).
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Yunus Unia Blunion medal 5176
7 years 83 days ago
Gert
Problem seems not to be solved... got disconnected during the race and can't connect to the viewer anymore. Other players report the same. Unfortunately this happened right after I upped my push level for 1 lap, so now I will probably finish the race with a too high push level and loose places because of overheated tyres :-(


Can you connect now?
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Gert Rose medal 5004 Super Mod
7 years 83 days ago
Yunus
Gert
Problem seems not to be solved... got disconnected during the race and can't connect to the viewer anymore. Other players report the same. Unfortunately this happened right after I upped my push level for 1 lap, so now I will probably finish the race with a too high push level and loose places because of overheated tyres :-(


Can you connect now?


No, not on pc and not on app.
The race should actually have finished by now, but the go to race button is still active .
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Yunus Unia Blunion medal 5176
7 years 83 days ago
Okay. We've found the issue and are working on it.
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Kee Cheyenne medal 5000
7 years 83 days ago
Can't do practice laps over here.

EDIT: Nvm, suddenly it worked. Had to practice on tyres other than ss (which was what was selected before) though. After practicing on s, I could do another practice lap on ss.
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Mateusz Gornacki medal 5000
7 years 83 days ago
The "Go to Race" button is still stuck, has been for the past 45 minutes, which is the time the race button should not be appearing as the race should've finished.
I understand that all of you at iGP are working on it, but this is literally frustrating me now.
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