Jack Basford medal 6098 
CEO & CTO 7 years 36 days ago
As many of you will have experienced tonight, there was a 10 minute or so interruption to service and the site and apps have been less responsive than usual. We are aware of reasons for this and will be rolling out some improvements over the next few days, but mainly in the next 24 hours to improve the situation.
By that I mean the bulk of the improvements will be ready by tomorrow evening, and then some further improvements may be made in the days after that. Our sincere apologies to anyone whose routine was disrupted this evening.
Lee Clark medal 5000 7 years 36 days ago
Will you be resetting races for those that couldn't setup?
The everyday50 race is still running 1hr 30mins after it should have started and I couldn't setup for my 9pm race.
https://igpmanager.com/app/p=league&id=3793
Jeremy Jukich medal 5000 7 years 36 days ago
Also unable to set cars up for race
mobile android app and laptop chrome browser
Jack Basford medal 6098 CEO & CTO 7 years 36 days ago
We can handle individual requests from the hosts if a race needs to be reset and their leaguemates are in agreement.
The practice laps / setup issue is being investigated as we speak.
Jason Spink medal 5000 7 years 36 days ago
I can't do anything on the game it's just froze do I loose my account.
Lee Clark medal 5000 7 years 36 days ago
The everyday50 league I mentioned is stuck so needs something doing to it anyway. Please can you check that one when you have a moment?
Christopher Morris medal 5000 7 years 36 days ago
Please Jck we need a postponement of tonight's races and replay them tomorrow. I have been unable to do practice, Set up and strategy. Thanks for you efforts tonight and keep up good work. Great game.
martin tome medal 5000 7 years 36 days ago
we need to re-run the European GP as it still figures as live.
https://igpmanager.com/app/p=league&id=22261
Patrick Genova medal 5000 7 years 36 days ago
corsa finita ma mi dice che è ancora in corso la gara
Francesco Capuano medal 5000 7 years 36 days ago
Campionato Brianzolo is stucked with race in progressio since about 2 hours.
Good Job and thank you very much
Isaac Bratcher medal 5000 7 years 36 days ago
My league's Pro Tier Race has broke and now it still says it's going but it should have ended by now.
https://igpmanager.com/app/p=league&id=38123
The practice laps / setup issue
James Greer medal 5000 7 years 36 days ago
Blame it on Hurricane Ophelia
No school
No work
And now no play games either lol
Jack Basford medal 6098 CEO & CTO 7 years 36 days ago
In about 20 minutes any races which are stuck in "live" mode and not actually running will be skipped. Although we could recover many of these they are well past their start time and it would not be fair on everyone who can not attend.
Practice laps should be working as of 20 minutes ago or so (provided your race is not in any unusual state currently).
Thank you so much for your patience, you guys are the best.
James Greer medal 5000 7 years 36 days ago
Perfect worked first time
Stuart Stapley medal 5000 7 years 36 days ago
Could you please reset Everyday iGP 2 Car Please.
Jack Basford medal 6098 CEO & CTO 7 years 36 days ago (edited 7 years 36 days ago)
All the races that were stuck have now been skipped. The reason we waited so long after the incident was to be sure no races that were still running were caught up in the process.
Stuart, your league is set to run again tomorrow. Now I'll get some sleep. Everything is back in working order. Thanks again everyone for your patience tonight.
Francesco Capuano medal 5000 7 years 36 days ago
Thank you very much for the response time and for the amazing game!
Dani Daffer medal 5000 7 years 35 days ago
In our league is impossible login in the race.
https://igpmanager.com/app/p=league&id=6263#info
Please fix asap, all teams are waiting your feedback... thanks in advance
J B medal 5000 7 years 35 days ago
Race id 6826156 froze and won't reconnect.
Spectate only shows 6 races running so the issue doesn't appear to be limited to our race
