Free parts button never worked for me in Italy. I'm level 16, have level 16 manufacturing facility and it gives me 16 parts after each race but I need from 22 to 24 parts to fix my cars everytime. I have only 48 parts left right now.
I haven't been able to watch videos for about a month now, was working fine till then. Have tried to clear cache and reinstall but no luck. Am running out of parts and tokens now!
1. Is the iGP Manager application updated and current as of March 27, 2018?
2. Did you try to re-install the application?
3. Are you having the problem on Android or iOS?
4. If on Android, did you try clearing the cache? WARNING: Only do this if your account is linked with an email and password or Facebook. Device-only accounts (those created by pressing "Skip" on sign-up) may be signed out by this process and cannot be recovered without contacting us for support. If you have a device-only account and would like to try this, please follow the instructions to add an email and password to the account first in the 'Settings' page.
5. Do you have more than one iGP Manager account? Can your other accounts view ads and receive parts?
6. What country are you located in?
7. What is the behavior of the app when you press the free parts button? After how many ads does this happen?
8. How many parts are you able to receive per day before an error appears?
__________________________
1. Yes
2. Yes
3. Android
4. Yes
5. No
6. Spain
7. Loading. Unclickable
8. One or less
