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Can't watch ads? Post here!

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medal 5000
6 years 179 days ago
I am having trouble watching ads for last few days, maximum of 1-2 ads is what I can watch. 

Currently I have 12 parts. Please fix the issue.
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medal 5000
6 years 179 days ago
Hi, I have 11 spare parts....
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medal 5000
6 years 179 days ago (edited 6 years 179 days ago)
ho 1 parte di ricambio
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medal 5000
6 years 179 days ago
Ya es la segunda vez que escribo en los foros que es donde te lleva a reportar los errores, desde hace más de 20 días no me deja ver anuncios para piezas, soy bastante activo en el juego y he hecho gastos y tenia pensado hacer alguno para conseguir tokens, pero dijeron que habría una solución a los que tuvieran unas determinadas piezas y nada.Gastas € para nada al final lo que voy a hacer es dejar el juego, a parte de por esto porque se a vuelto muy monótono, no actualización para nada nuevo, nuevos circuitos, hacer que coincida con el tiempo real del sitio de la carrera, siempre mínimo 10°c y muchas cosas.... 
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medal 5000
6 years 179 days ago
Hi everybody!

We're aware that watching ads on mobile has been difficult or impossible.

While we work to fix this problem, anybody who can't watch ads on mobile is eligible to receive free parts. These should be enough parts to last until the problem is resolved.Ciao, I also have some problems for having free spare parts...I have 12 parts only...
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medal 5000
6 years 179 days ago
Ciao... I have only 6 parts... Help me please!!!!!
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medal 5000
6 years 178 days ago
Buongiorno a tutti sono rimasto a corto di pezzi di ricambio. Non riuscendo a vedere i video non so come fare. Grz buona giornata
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medal 5000
6 years 178 days ago (edited 6 years 178 days ago)
1. Sí, actualizado. 
2. Sí, reinstalado. 
3. Android. 
4. Sí. 
5. Solo una cuenta
6. España
7. Boton no se puede seleccionar
8. Me quedan 2 piezas
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medal 5332 Moderator
6 years 178 days ago
I have 0 parts, the videos do not work.
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medal 5000
6 years 178 days ago
I can't watch ads and I have only 9 parts. The car needs 5 parts for race. I restored program, phone, cache, but the problem is still there... please to solve the problem.  thanks. 

Please to solve the question
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medal 5000
6 years 178 days ago
Hi...i have  7 parts....i can not see videos one month a go...please fix it...
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medal 5000
6 years 178 days ago
When will we be compensated? 
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medal 5000
6 years 178 days ago
I ricambi non sono arrivati ancora
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medal 5332 Moderator
6 years 178 days ago
I have already spent the first 10 tokens for spares, but it is not possible to support the shopping in this way.
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medal 5000
6 years 178 days ago (edited 6 years 176 days ago)
1. Is the iGP Manager application updated and current as of March 27, 2018?
2. Did you try to re-install the application?
3. Are you having the problem on Android or iOS?
4. If on Android, did you try clearing the cache? WARNING: Only do this if your account is linked with an email and password or Facebook. Device-only accounts (those created by pressing "Skip" on sign-up) may be signed out by this process and cannot be recovered without contacting us for support. If you have a device-only account and would like to try this, please follow the instructions to add an email and password to the account first in the 'Settings' page.
5. Do you have more than one iGP Manager account? Can your other accounts view ads and receive parts?
6. What country are you located in?
7. What is the behavior of the app when you press the free parts button? After how many ads does this happen?
8. How many parts are you able to receive per day before an error appears?

__________________________
1. Yes
2. Yes
3. Android
4. Yes
5. No
6. Spain
7. Loading. Unclickable
8. 3 (now 7)

Hi, as shown in the images here attached, i've only 7 parts and i cannot watch videos to add others.
Please help me!!!

http://i66.tinypic.com/eanozd.jpg

http://i67.tinypic.com/2zteg7n.jpg




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medal 5000
6 years 177 days ago
Hey, i have 22 parts left, could use some help.
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medal 5000
6 years 177 days ago (edited 6 years 177 days ago)
I have 5 parts now and I still can't watch the ads, I had to buy parts in previous race to fix my car, you guys are neither giving free parts as compensation nor fixing the issue  so we can watch ads...
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medal 5000
6 years 177 days ago

Juankar
1. Is the iGP Manager application updated and current as of March 27, 2018?
2. Did you try to re-install the application?
3. Are you having the problem on Android or iOS?
4. If on Android, did you try clearing the cache? WARNING: Only do this if your account is linked with an email and password or Facebook. Device-only accounts (those created by pressing "Skip" on sign-up) may be signed out by this process and cannot be recovered without contacting us for support. If you have a device-only account and would like to try this, please follow the instructions to add an email and password to the account first in the 'Settings' page.
5. Do you have more than one iGP Manager account? Can your other accounts view ads and receive parts?
6. What country are you located in?
7. What is the behavior of the app when you press the free parts button? After how many ads does this happen?
8. How many parts are you able to receive per day before an error appears?

__________________________
1. Yes
2. Yes
3. Android
4. Yes
5. No
6. Spain
7. Loading. Unclickable
8. One or less



It's been 4 days since my message. In these 4 days I could not see ads. 0 ads

Today I have 43 parts left and going down ...
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medal 5000
6 years 177 days ago
I have 31 parts... And I can't see videos... 
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medal 5000
6 years 177 days ago
I have 3. I cant watch new video

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