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Race re-run requests

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Dominik Horn medal 5000
7 years 37 days ago Translate
Please re-run our Italy race: https://igpmanager.com/app/p=league&id=19339
Was skipped due to yesterday's bug and also doesn't take part right now as it should. Restart at 8pm (in half an hour) would be great.
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Arjen Zee medal 5000
7 years 37 days ago Translate
Pls give us a race re-run we all had a problem with pitting every round to inters
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Max Rooker medal 5000
7 years 37 days ago (edited 7 years 37 days ago) Translate
We started in the dry on inters, made hnolan
Arjen
Pls give us a race re-run we all had a problem with pitting every round to inters


We started in the dry on inters, made unplanned stops and with regulars pitstop it changed to inters again instead of dry tyres as planned.

Our league is Dutch F1 racing, id 12610, last race in Malaysia. Our host doesn’t have the time atm to post or sort this out because of newborn twins.

Thanks for your help!
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Ferrari Admin medal 5000
7 years 34 days ago (edited 7 years 34 days ago)
hello, you can restart our Malaysian GP?

https://igpmanager.com/race/live.php?id=19958044
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Jack Basford medal 5170 CEO & CTO
7 years 33 days ago
Hi Ferrari Admin - your league was postponed last night.

To the others, I am sorry that I did not see these. I was traveling and attending F1 Esports this weekend, also coping with really bad flu symptoms (I am still fighting it). So I was either busy or resting the whole time, never had time for anything.

I've made some tools available to our support team now that will allow them to take care of these requests in future. This should prevent it from slipping through the net again.
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Ferrari Admin medal 5000
7 years 32 days ago
hello, we can repeat china gp? some guys left thinking no race today for a problem...

thank you
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Christian Arnemann medal 5000
7 years 30 days ago Translate
Hi! I'm asking you to repeat the race in Monaco due to the rainy weather. Since there have been significant bugs. my League Thx 
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José Trujillo medal 5020
7 years 30 days ago
Done, I'm so sorry your league suffered this bug, we're working on solving it.
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ʟ ᠎ medal 5003
7 years 19 days ago
Hello, today races in our league started 5-6 mins before the actual race time for some reason. When we entered the live race we found ourselves with the race already running at lap 8. So I'm asking to rerun the race for all of three tiers, Rookie, Pro and Elite and to be rescheduled for tomorrow.

https://igpmanager.com/app/d=result&id=20017370&tab=race
https://igpmanager.com/app/d=result&id=20017371&tab=race
https://igpmanager.com/app/d=result&id=20017372&tab=race

Thank you!
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José Trujillo medal 5020
7 years 19 days ago

~
Hello, today races in our league started 5-6 mins before the actual race time for some reason. When we entered the live race we found ourselves with the race already running at lap 8. So I'm asking to rerun the race for all of three tiers, Rookie, Pro and Elite and to be rescheduled for tomorrow.

https://igpmanager.com/app/d=result&id=20017370&tab=race
https://igpmanager.com/app/d=result&id=20017371&tab=race
https://igpmanager.com/app/d=result&id=20017372&tab=race

Thank you!

Done, it shouldn't happen again. Let me know if everything is correct now.
md-quotelink
ʟ ᠎ medal 5003
7 years 19 days ago

José

~
Hello, today races in our league started 5-6 mins before the actual race time for some reason. When we entered the live race we found ourselves with the race already running at lap 8. So I'm asking to rerun the race for all of three tiers, Rookie, Pro and Elite and to be rescheduled for tomorrow.

https://igpmanager.com/app/d=result&id=20017370&tab=race
https://igpmanager.com/app/d=result&id=20017371&tab=race
https://igpmanager.com/app/d=result&id=20017372&tab=race

Thank you!

Done, it shouldn't happen again. Let me know if everything is correct now.



Thank you. Yes the race has been rescheduled. Should I report the issue in the bugs section too, so to let ththe devs see iif it was just a random thing or something wrong and it's gonna happen again?
md-quotelink
José Trujillo medal 5020
7 years 19 days ago

~

José

~
Hello, today races in our league started 5-6 mins before the actual race time for some reason. When we entered the live race we found ourselves with the race already running at lap 8. So I'm asking to rerun the race for all of three tiers, Rookie, Pro and Elite and to be rescheduled for tomorrow.

https://igpmanager.com/app/d=result&id=20017370&tab=race
https://igpmanager.com/app/d=result&id=20017371&tab=race
https://igpmanager.com/app/d=result&id=20017372&tab=race

Thank you!

Done, it shouldn't happen again. Let me know if everything is correct now.



Thank you. Yes the race has been rescheduled. Should I report the issue in the bugs section too, so to let ththe devs see iif it was just a random thing or something wrong and it's gonna happen again?

No, we fixed that bug immediately. 
md-quotelink
ʟ ᠎ medal 5003
7 years 19 days ago

José

~

José

~
Hello, today races in our league started 5-6 mins before the actual race time for some reason. When we entered the live race we found ourselves with the race already running at lap 8. So I'm asking to rerun the race for all of three tiers, Rookie, Pro and Elite and to be rescheduled for tomorrow.

https://igpmanager.com/app/d=result&id=20017370&tab=race
https://igpmanager.com/app/d=result&id=20017371&tab=race
https://igpmanager.com/app/d=result&id=20017372&tab=race

Thank you!

Done, it shouldn't happen again. Let me know if everything is correct now.



Thank you. Yes the race has been rescheduled. Should I report the issue in the bugs section too, so to let ththe devs see iif it was just a random thing or something wrong and it's gonna happen again?

No, we fixed that bug immediately. 



Ok thank you!
md-quotelink
Pintia Penev medal 5000
7 years 18 days ago Translate
Buon giorno  chiedo la ripetizione della gara di ieri, 03/12/2018 Gran Bretagna, campionato F1 Italian Races, amministratore Pintia Penev. Non riesco da app a fare il copia incolla del link. Gara partita in anticipo di 10 minuti, il che ha portato problemi a tutti i player. Cordialmente.
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Yunus Unia Blunion medal 5000 Head of Support
7 years 17 days ago

Pintia 
Buon giorno  chiedo la ripetizione della gara di ieri, 03/12/2018 Gran Bretagna, campionato F1 Italian Races, amministratore Pintia Penev. Non riesco da app a fare il copia incolla del link. Gara partita in anticipo di 10 minuti, il che ha portato problemi a tutti i player. Cordialmente.



Hi, unfortunately nobody was available to fulfill this request. Why did you want the race re-run? Please also write in English for faster assistance.
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Ceski Ces medal 5000
7 years 16 days ago Translate
Pido una repeticion de carrera del gran premio de alemania por empezar antes de la hora prevista. Sr. trujillo cualquier cosa pregunta, soy el nuevo administrador de mi liga
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Graeme Osborn medal 5000
7 years 15 days ago (edited 7 years 15 days ago)
Might have to ask for a rerun as the time for our league has changed when no one changed it!! I've tried to change the time back but its not letting me do anything. Any suggestions as to how to fix? The time has moved an hour forward for some reason!!
https://igpmanager.com/app/p=league&id=76198

Yep race is just about to start and its one hour early so the race is not fair for no one as the time was never changed. This was our British Grand Prix!!
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Chris 'Iceman' Tones medal 5415
7 years 15 days ago
Above request seconded. Thanks in advance. 
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Graeme Osborn II medal 5000
7 years 14 days ago
Please tell us if our race will be re run as posted above? All of our league is waiting a reply. 
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Yunus Unia Blunion medal 5000 Head of Support
7 years 13 days ago
Apologies, guys. I'll be taking over this thread's requests and forgot to check it.

Please let me know if it's all corrected now! I've set the British GP to re-run and adjusted the time, so it should reflect what it was before.
md-quotelink

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