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Trouble Watching Ads? Post Here

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medal 5000
6 years 288 days ago
1. Yes
2. Yes
3. Android
4. Yes
5. No
6. Netherlands
7. 'unable to give reward. Could not validate request'
8. 10 part per day
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medal 5000
6 years 288 days ago
hi no parts
1 Yes updated
2 Yes re-installed
3 Andrroid
4 Yes Cleared cache
5 Yes i have another account with different email but no parts add any acconts
6 Poland
7 The loading circle start tu ran then it dissapere,yhen moves again then is shown the sentenc that is impossble give ads andvalid thr request
8 1-2 parts a day but only every second third day and only in one team in the second zero
thank for the healp you could provide
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medal 5000
6 years 288 days ago
hi no parts add
1Yes
2 Yes
3 Androide
4 Yes
5 Yes a hahe 2 account but no add anny partts to all
6Poland
7 the loading circle start tu run then it dissapere and nothing happen
8 zero parts from last few days
thank you in advance for uour help
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medal 5000
6 years 288 days ago
1. Yes
2. Yes
3. Android
4. Yes
5. I have two accounts, and both have the same problem, I can't receive my free parts.
6. Brazil
7. When I click the button to see the ads, I'm the final I receive this "it's not possible give free parts of you..." I don't have more tokens and I have 0 parts now... :(
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medal 5000
6 years 288 days ago
1. Sì
2. Sì
3. Android
4. Sì
5. Si
6. Italia
7. 'impossibile dare una ricompensa. Impossibile convalidare la richiesta '
8. 10 parti al giorno
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medal 5000
6 years 288 days ago
1. Sì
2. Sì
3. Android
4. Sì
5. Si
6. Italia
7. 'impossibile dare una ricompensa. Impossibile convalidare la richiesta '
8. 10 parti al giorno
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medal 5000
6 years 288 days ago
1. Sì
2. Sì
3. Android
4. Sì
5. Si
6. Italia
7. 'impossibile dare una ricompensa. Impossibile convalidare la richiesta '
8. 10 parti al giorno
md-quotelink
medal 5000
6 years 288 days ago
1. Sì
2. Sì
3. Android
4. Sì
5. Si
6. Italia
7. 'impossibile dare una ricompensa. Impossibile convalidare la richiesta '
8. 10 parti al giorno
md-quotelink
medal 5000
6 years 288 days ago
Hi Yunis, having problems watching videos, in answer to your questions.

1. Yes
2. Yes
3. Android
4. Yes
5. No
6. Brazil
7. 'unable to give reward. Could not validate request'
8. 10 part per day.

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medal 5000
6 years 288 days ago
Sorry, Yunus*
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medal 5000
6 years 288 days ago
Hi, here are my answers:

1. Yes
2. Yes
3. Android
4. Yes
5. I have only one account
6. Italy
7. When I press the button, it seems the game is trying to send my request and after 5 seconds the following message is shown: "could not validate the request".
8. I haven't found a limit, I was able to require 15/20 parts.

My e-mail account is:
roberto.zuccotti.1995@gmail.com

Thanks for the support.
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medal 5000
6 years 288 days ago
1. Yes updated.
2. Yes re-installed.
3. iOS.
4. Yes.
5. No.
6. Netherlands.
7. No adds available message.
8. Every day its different. Today only 1..
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medal 5000
6 years 288 days ago
Hello there. I've answered the questions before, but I have to write again. At the end of this message you will receive a proposal. I do not want to keep you busy, but I have no choice, because I still can not watch commercial videos. In this case, I can not win a piece, and you can not get revenue from advertising. Before you brought updates to the game, we watched if it was difficult or we could not watch now. Just the first day of the update, the video was clicked and the parts came, never came again. But then the pieces came in before the videos opened. So the first day after updating I did not get any video in the 10 tracks that I won by clicking on the video but I won the pieces one by one. You sent me a piece of missing pieces, thank you, but I can not watch it again about 4 days and I can not win a piece. You can not always send me a piece, I understand that. You do not win ads. Do not you have a chance to get the update back? Update the game again when the mistakes are cleared.
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medal 5000
6 years 288 days ago
The Issue is since the latest update ..


iGP Manager logo
Forums > Global Forums (English) > Bugs
Trouble Watching Ads? Post Here
Reply
First Prev 1 2 3 4 5 6 7 8 Next Last
Yunus Unia Blunion, 6 days ago (edited 9 hours ago) Reply #1

HEAD OF SUPPORT
If you're having trouble watching ads, please answer the following questions below:

1. Is the iGP Manager application updated and current as of 28 February?

YES (latest version)
2. Did you try to re-install the application?

YES
3. Are you having the problem on Android or iOS?

ANDROID

4. If on Android, did you try clearing the cache?
YES

5. Do you have more than one iGP Manager account?

NO

6. What country are you located in?

GERMANY

7. What is the behavior of the app when you press the free parts button? After how many ads does this happen?

It''s:
'unable to give reward. Could not validate request'

8. How many parts are you able to receive per day before an error appears?

0 (ZERO)
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medal 5000
6 years 288 days ago
excuse me but I'm at the limit. last race and then I finish the spare parts. the videos still do not work and the tokens or I use them for the pieces or for the money ... so I do not know what to do
thank you
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medal 5000
6 years 288 days ago
1. Yes
2. Yes
3. Android
4. Yes
5. No
6. Belgium
7. 'unable to give reward. Could not validate request'
8. 0 part per day. I can't get any reward since the update. Tried also with a vpn like it used to work before, without success.
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medal 5000
6 years 288 days ago
Problem parts
1 Yes updated
2 Yes re-installed
3 Andrroid
4 Yes Cleared cache
5 Yes i have another account with different email but no parts add any acconts
6 Poland
7 The loading circle start tu ran then it dissapere,yhen moves again then is shown the sentenc that is impossble give ads andvalid thr request
8 1-2 parts a day but only every second third day and only in one team in the second zero
thank for the healp you could provide
md-quotelink
medal 5000
6 years 288 days ago
Problem parts
1. Yes
2. Yes
3. Android
4. Yes
5. No
6. Belgium
7. 'unable to give reward. Could not validate request'
8. 0 part per day. I can't get any reward since the update. Tried also with a vpn like it used to work before, without success.
md-quotelink
medal 5000
6 years 287 days ago
Goodmorning, today again the problem so I decided to write here again. Aids just worked yesterday without viewing any video but jyst pushing the button free aids...

1. Yes;
2. Yes;
3. Android;
4. Yes;
5. Yes, same problem;
6. Italy;
7. The "loading circle" start to run, then it disappears, then moves again, then is shown the sentence that is impossible give ads and valid the request; it happens at the beginning with no ads given at all;
8. 1st day again after 6 days not working and, in the middle, 1 day working.

Thank you
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medal 5000
6 years 287 days ago
Ciao Yunus! Non ho pezzi di ricambio non riesco a vedere i video!!!! È la terza volta! Per favore se potete risolvete entro le 18;00 Grazie


1. Yes
2. Yes
3. Android
4. Yes
5. Yes
6. Italy
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