S D medal 5000 6 years 287 days ago
I've also experienced issues with not being able to watch ads.
1Yes
2 Yes
3 Android
4 Yes
5 one account via email
6 England
7 Blue circle appears for a second before disappearing
8 No parts added, had to buy more using tokens.
Thanks
Bruce Wayne medal 5000 6 years 287 days ago
hello I have problems with the parts, I can not see the videos and I finished the stock
Franco Motor's medal 5000 6 years 287 days ago
Ciao complimenti per l applicazione e per il lavoro svolto, ho dei problemi ad acquisire le parti di ricambio gratis con video.ecco le mie risposte:
1 si
2 no
3 android
4 si
5 solo 1 account
6 italia
7 impossibile dare una ricompensa, non e' stato possibile validare una richiesta
8 zero
Grazie e ancora complimenti
Tan Nguyen medal 5000 6 years 287 days ago
Yes i have trouble watching the ads as well.
1. yes
2. I did. Then i can watch 1 advertisement for 1 part. then i get the problem as described at number 7
3. Android
4. Yes
5. Do you have more than one iGP Manager account? Can your other accounts view ads and receive parts?
6. Netherlands
7. Sometimes a aircle in the middle then says unable to validate request and sometimes nothing happens when i hit the Free Parts button
8. Most of the times just 1 sometimes 3
Stan Lee medal 5000 6 years 287 days ago
es i have trouble watching the ads as well.
1. yes
2. I did. Then i can watch 1 advertisement for 1 part. then i get the problem as described at number 7
3. Android
4. Yes
5. Do you have more than one iGP Manager account? Can your other accounts view ads and receive parts?
6. Netherlands
7. Sometimes a aircle in the middle then says unable to validate request and sometimes nothing happens when i hit the Free Parts button
8. Most of the times just 1 sometimes 3
Adrien Girard medal 5000 6 years 287 days ago
Thank you for your help :)
George Drak medal 5000 6 years 287 days ago
1 yes
2 yes
3 android
4 yes
5 yes
6 Greece
7 unable to validate request
Ryan Wilksch medal 5000 6 years 287 days ago (edited 6 years 287 days ago)
1. Is the iGP Manager application updated and current as of 28 February?
Yes
2. Did you try to re-install the application?
Yes
3. Are you having the problem on Android or iOS?
Android 8.1.0 (Google Pixel)
4. If on Android, did you try clearing the cache? WARNING: Only do this if your account is linked with an email and password or Facebook. Device-only accounts (those created by pressing "Skip" on sign-up) may be signed out by this process and cannot be recovered without contacting us for support. If you have a device-only account and would like to try this, please follow the instructions to add an email and password to the account first in the 'Settings' page.
Yes
5. Do you have more than one iGP Manager account? Can your other accounts view ads and receive parts?
No
6. What country are you located in?
Australia
7. What is the behavior of the app when you press the free parts button? After how many ads does this happen?
Unable to Validate Request. After 0 Ads.
8. How many parts are you able to receive per day before an error appears?
It first started last Friday. I got 0 Parts on Friday, Saturday, or Sunday. On Monday, I re-installed the App and got 10 parts. On Tuesday I got 4 before the error. Tried Re-installing the app again, and same error came up. I've been able to get 0 Parts Wednesday, and Thursday. Have not yet tried today (Friday).
Update: Tried today (Friday in Australia) and the ads worked today.
Brian SoyBostero medal 5000 6 years 286 days ago
1 yes
2 yes
3 android
4 yes
5 No
6 Netherlands
7 It shows the circle as loading, but nothing happens.
8. I received 10 x day
I have only 3 parts left now...
Thanks
Dan James medal 5000 6 years 286 days ago
i am still, having problems watching videos, in answer to your questions.
1. Yes I have updated
2. Yes I have re-installed.
3. iPhone
4. Yes.
5. Yes.
6. London, England
It used to let me watch videos however now it does not let me, I do not think I have the correct update of iOS to cater for the apps needs.
Thank you
Benito Parrilla medal 5000 6 years 285 days ago
Hello, very good friend. I still have problems to play videos. I answer your questions:
1 - If it is updated to the latest version.
2 - Yes, reinstalled.
3 - Android.
4 - Yes, delete the cache memory.
5 - No, I only have 1.
6 - Spain.
7 - After the first or second announcement you will be thinking about the button without being able to give it.
8 - 1 or 2 parts.
Greetings.
Everton Feroldi medal 5000 6 years 285 days ago
Ola,boa tarde,ñ consigo mais ver os videos das peças e bugou a minha fabrica tbm,tem como vcs me ajudar? E seria possivel colocar esses videos para ver pelo notbook tambem, porque pelo celular ñ consigo mais.
Everton Feroldi medal 5000 6 years 285 days ago
Na ultimas corridas tambem não veiram peças apos as corridas
Raith Pearson medal 5000 6 years 284 days ago
1. Is the iGP Manager application updated and current as of 28 February?
Yes
2. Did you try to re-install the application?
No
3. Are you having the problem on Android or iOS?
iOS
4. If on Android, did you try clearing the cache? WARNING: Only do this if your account is linked with an email and password or Facebook. Device-only accounts (those created by pressing "Skip" on sign-up) may be signed out by this process and cannot be recovered without contacting us for support. If you have a device-only account and would like to try this, please follow the instructions to add an email and password to the account first in the 'Settings' page.
NA
5. Do you have more than one iGP Manager account? Can your other accounts view ads and receive parts?
One account
6. What country are you located in?
Australia
7. What is the behavior of the app when you press the free parts button? After how many ads does this happen?
The button just rolls through the three dots
8. How many parts are you able to receive per day before an error appears?
None however since the update I had received parts for the first few days however it’s now ceased
José Antonio Vázquez Requena medal 5000 6 years 283 days ago
Hi, i need partes.
1 - If it is updated to the latest version.
2 - Yes, reinstalled.
3 - Android.
4 - Yes, delete the cache memory.
5 - No, I only have 1.
6 - Spain.
7 - After the first or second announcement you will be thinking about the button without being able to give it.
8 - 1 or 2 parts.
Ash Davison medal 5000 6 years 283 days ago
Hello Yunus
1. Yes
2. Yes
3. Android
4. My Phone Will Not Let Me Clear The Cache, I can press it as many time as I want but nothing happens
5. No
6. England
7. It is a dimmed blue button saying free parts but has "." ".." "... And keeps on doing that.
I also had a problem as when I was watching the race I had a white screen with no circuit on but I could see the cars and this evening I was not able to get onto the race.
Hope you can help
Валентин Парпулев medal 5000 6 years 282 days ago
1.Yes, updated
2.Yes, reinstalled
3.Android
4.Yes, cleaned the cache
5.No
6.Bulgaria
7. I can't press it. It always gives me a loading at the moment, but nothing happens despite waiting for a bit.
Ruslan Kovtun medal 5000 6 years 281 days ago (edited 6 years 280 days ago)
1. Yes
2. Yes
3.Android 7
4.yes
5.no
6.Ukraine
7. Не могу нажать, не грузится
8. Ни одной запчасти
Paweł S medal 5000 6 years 280 days ago
Sorry for my English. On some issues, I use a translator.
1 Yes
2.Yes
3.Android
4.I removed the manual memory and reinstalled the application
5. Yes I have. There is also a mistake there
6. Poland
7. Sometimes I can see the ads and sometimes I click on the button that pops up and then the button is unavailable. This happens sometimes after 2 commercials and other times I can watch about 5
8. Two in gusts up to 5
Frenk Fast medal 5000 6 years 280 days ago
Hi Yunus, I still have problems with the ads.
1. Yes updated
2. Yes reinstalled
3. Android
4. Yes
5. Yes, I have three accounts, but I can't get spare parts in any of them.
6. Italy
7. Video plays ok, (sometimes) and then he tells me : 'unable to give reward. Could not validate request'
8. 1 a day, but not always. I often can't get even one a day.
Thank you very much