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Trouble Watching Ads? Post Here

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medal 5000
6 years 265 days ago
Same as above!

Is the iGP Manager application updated and current as of 28 February? Yes
2. Did you try to re-install the application? Yes twice
3. Are you having the problem on Android or iOS? iOS
4. If on Android, did you try clearing the cache? WARNING: Only do this if your account is linked with an email and password or Facebook. Device-only accounts (those created by pressing "Skip" on sign-up) may be signed out by this process and cannot be recovered without contacting us for support. If you have a device-only account and would like to try this, please follow the instructions to add an email and password to the account first in the 'Settings' page.
5. Do you have more than one iGP Manager account? Can your other accounts view ads and receive parts? Yes two, both work intermittently
6. What country are you located in? UK
7. What is the behavior of the app when you press the free parts button? After how many ads does this happen? Most of the time the ad loads and then i get a black screen at the end and it freezes and gives no part, then the blue ‘free parts’ button seems like its buffering and i cannot press it again
8. How many parts are you able to receive per day before an error appears? Sometimes it works and gives me one or two but sometimes doesn't give me any
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medal 5000
6 years 265 days ago
witam, mam problem z częściami dostaje tylko 3 po wyścigach, a darmowych już od kilku dni nie mogę pobrać, w związku z tym nie mam jak naprawiać bolidów, dziś znów nie będę mógł naprawić ponieważ już dużej ilości części mi brakuje :/
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medal 5000
6 years 265 days ago
1. Yes updated.
2. Yes re-installed.
3. iOS.
4. -
5. No.
6. Ukraine
7. loading circle, unable to give reward. Could not validate reqest. Now free parts have light blue colour with watch piktogram. Its unaveliable to click on it
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medal 5000
6 years 263 days ago
Hi yunus
 I did everything you suggest but I can not watch the videos. Can you send me parts to this account? 
Thank you very much!!
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medal 5411
6 years 263 days ago

Julián 
Hi yunus
 I did everything you suggest but I can not watch the videos. Can you send me parts to this account? 
Thank you very much!!

Hi, please make sure you answer the questions before posting.
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medal 5000
6 years 263 days ago
1 yes
2 yes
3 android
4 yes
5 si  [font=Verdana, Arial, Helvetica, sans-serif], ma è successo solo lì[/font]
6 italia
7 quando clicco, dice che non ci sono video disponibili

Per ora ho 14 pezzi di ricambio, ma non riesco a sviluppare il centro di produzione perché mi sto concentrando sul centro di progettazione. 
Hope the problem will be fixed :)


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medal 5000
6 years 262 days ago
Hi 
here are the answers to your questions.
1. Yes updated
2. Yes reinstalled
3. Android latent verstom
4. Yes cleared cache
5. Yes and can get parts for videos on it.
6. Netherlands
7. Video plays ok. Once ended get the 'thinking circle' it stops then come back then stops and comes back a third time then popup says 'unable to give reward. Could not validate request'
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medal 5000
6 years 262 days ago
1Yes
2Yes
3Android
4yes
5i have 3 accounts none of them can get it.
6 UK
7the three dots keep rolling but nothing happens. 
 Can t watch videos
8 1 per day
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medal 5000
6 years 262 days ago
1. Yes
2. Yes
3. Android
4. Yes
5. Yes, other account is not loading the parts video as well.
6. Netherlands
7.  It happened a couple of time already. Sometimes ad 1 starts, I get 1 free part, but the second ad wont start and keeps turning arround.
8. How many parts are you able to receive per day before an error appears? I had days I have had maximum parts.
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medal 5000
6 years 261 days ago
Hello Yanus! Thank you for your help!

1 Yes, updated
2 Yup, did twice
3 Android
4 Yes
5 No
6 Brazil
7 2 times and vanish
8 once, maybe 2 weeks ago i got 7
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medal 5000
6 years 261 days ago
Hi yunus!I answer the complete questionnaire, I hope your help.

1. yes

2. yes

3. yes, android.

4. yes, I deleted the cache

5.  I have another 3 accounts and in none I can see the videos.

6. Argentina

7.  I do not get the free parts button

8. After trying several times, yesterday I was able to receive 10 free parts. but today the free parts button disappeared. I've had it that way for months
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medal 5000
6 years 260 days ago
Hi!

In the last 3 days I couldn't watch any ads. Can you please help me?

Thanks, 
Berci
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medal 5000
6 years 260 days ago
1. Yes updated.
2. Yes re-installed.
3. Android.
4. Yes.
5. Yes.
6. Uruguay

Thanks!
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medal 5000
6 years 260 days ago
Hi i've a problem:  sometimes block me videos:

1. Yes.
2. Yes
3. Android 7
4. Yes.
5. Yes.
6. Uruguay.
7. Can't play

Error after the lastest update.
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medal 5000
6 years 260 days ago
Hi. It's really frustrating now for days. I only see dots rolling for minutes and nothing happesn... :(
1. Yes
2. Yes, multiple times
3. Android
4. Yes
5. No, only 1
6. Hungary
7. 3 dots rolling and and waiting for video, but nothing happens for for min
8. Previously was 10per day

Thank you!
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medal 5000
6 years 260 days ago
Hello! Im having trouble. 

Heres my answers:

1 Yes, updated
2 Yes, did twice
3 Android
4 Yes
5 No
6 Uruguay

Let me know if i can help in any possible way.

Best regards
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medal 5000
6 years 260 days ago
All I see are the dots rolling for minutes and nothing happen's, sometimes fully killing the app allows me to get a free part without seeing a video.

1. Yes
2. Yes
3. Android
4. Yes
5. No, only 1
6. England
7. 3 dots rolling and and waiting for video, but nothing happens. If I am lucky I may get a free part automatically but then get the 3 dots.
8. 10 parts per day

Many thanks.
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medal 5411
6 years 260 days ago

Berci
Hi!

In the last 3 days I couldn't watch any ads. Can you please help me?

Thanks, 
Berci


Please answer the questions I have outlined in the original post.
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medal 5000
6 years 260 days ago

Julián 
Hi yunus!I answer the complete questionnaire, I hope your help.

1. yes

2. yes

3. yes, android.

4. yes, I deleted the cache

5.  I have another 3 accounts and in none I can see the videos.

6. Argentina

7.  I do not get the free parts button

8. After trying several times, yesterday I was able to receive 10 free parts. but today the free parts button disappeared. I've had it that way for months


Hi yunus. 

Yesterday the free parts button appeared again, I used it and after a few minutes it disappeared. 
Today he returned to appear but I already obtained your good courtesy, I thank you very much.
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medal 5000
6 years 260 days ago

Szász
Hi. It's really frustrating now for days. I only see dots rolling for minutes and nothing happesn... :(
1. Yes
2. Yes, multiple times
3. Android
4. Yes
5. No, only 1
6. Hungary
7. 3 dots rolling and and waiting for video, but nothing happens for for min
8. Previously was 10per day

Thank you!


Hi Yunus!


Did you managed to find something related to above issue?

Thank you.

Regards,
Attila

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