Guillermo Diaz Serrano medal 4647 5 years 243 days ago (edited 5 years 243 days ago)
José Trujillo medal 4789 
Community Manager 5 years 243 days ago (edited 5 years 243 days ago)
Hello managers,
We are aware of a problem where players are unable to join their own race.
Races that ran before 3:45pm UTC will be rerun in the next slot.
We apologize for any inconvenience this may have caused, we are working to get everything back to working perfectly.
Thank you
Yunus Unia Blunion medal 6342 5 years 243 days ago
Correct, races that began before 3:45pm. I've updated the post to say that.
Guillermo Diaz Serrano medal 4647 5 years 243 days ago
but it still doesn't enter...
Carlos Alvarez medal 5000 5 years 243 days ago (edited 5 years 243 days ago)
Neither do I. In my league, anyone can access to the race right now... I hope they fix the problem shortly...
PD: I have deleted the cookies of my web browser in my pc, and it didn't work. I did the same, deleting the cookies of the iGP Manager app in my mobile phone, and the same result...
Yo tampoco. En mi liga, nadie puede acceder a la carrera ahora mismo... Espero que arreglen el problema pronto...
PD: He borrado las cookies del navegador web en mi ordenador, y no funcionó. Hice lo mismo, borrando las cookies de la aplicación de iGP en mi móvil, y lo mismo...
Dazaster Price medal 5000 5 years 243 days ago
Races that have started before 15:45 UTC/GMT, unfortunately nobody will be able to manage or attend as a manager, this was an issue we did not notice until it was too late and we are sorry you all experienced this.
Races that have qualifiers running as I write this will be able to attend as managers to their races going forwards.
We would like to thank you all for your patience during the last 3 days I think myself and Jack have only had about 3 hours sleep each since Monday morning while doing the move to different hosts and some things did slip through the net.
We are almost up to 100% where we want to be but it is mainly settling pains now as we discover issues going forward most of which if not all should be unnoticeable
Guillermo Diaz Serrano medal 4647 5 years 243 days ago
So if my race is "running" now and I can't enter, what should I do?, wait or leave?
Luca Balconi medal 5000 5 years 243 days ago
We can't join our race. Local time 18:00-Italy
Rinat Khafizov medal 5000 5 years 243 days ago
Guillermo, I believe some managers ARE in the race now and managing the race now.
I hope everything will be changed back to the pre-race state. Including cars states.
Our race link is https://igpmanager.com/race/live.php?id=19301980
José Trujillo medal 4789 Community Manager 5 years 243 days ago
Try restarting the app or browser and logging back in.
Mar Gar medal 5000 5 years 243 days ago (edited 5 years 243 days ago)
Javi Lobo medal 5000 5 years 243 days ago
In my league have the same problem can’t enter the race
Guillermo Diaz Serrano medal 4647 5 years 243 days ago
finally the race ended. We couldnt enter, when will the race re-run?
Rinat Khafizov medal 5000 5 years 243 days ago
The race is done. Everything has changed. Standings, car has updated by research points. Car and Engine conditions are less now than before the race.
Seems our Brazilian managers from the league have participated in the race somehow. At least one. He has 1-2 and unusual 27 minutes gap to 3rd place.
What are you going to do with these...?
This is unfair. Either race should be rerun with everything updated back to the state before the race. Either whole season.
J Nope medal 5000 5 years 243 days ago
Hello, we want to re-run the race of our league, I'm the only one able to connect and manage the race. The rest of managers are telling me that they can't do it.
https://igpmanager.com/app/p=league&id=68104 Rinat Khafizov medal 5000 5 years 243 days ago (edited 5 years 243 days ago)
Jose, will be our race re-runed or not?
The race started at 3:30 pm UTC, 15 minutes before 3:45pm.
