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Race problem (29 Aug 2018 @ 3:45 UTC)

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medal 5000
5 years 258 days ago
So... my race had started at 16:30 UTC/GMT, and according with that information, the results of my race will remain like the current ones, won't they?
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medal 5000
5 years 258 days ago
Okay I have reviewed everything that has been going on over the last hour with races and I believe races from 17:00 UTC will be working fully in both the app and in browser.

However at the moment there is only one way to manage the race and that is via the browser and changing live.php to live_temp.php this is not an elegant solution but it is the best to hand and going forward this change will not be needed for races that start at 17:00UTC and on wards.

So in summary
Races 16:59UTC and before it will not be possible to manage a race unless you are using a browser and you use live_temp.php instead of live.php

Races starting at 17:00UTC and on wards will work in the browser at the normal location and in app.

Again we apologize for any inconvenience this may have caused, we are working to get everything back to working 100% perfectly.

Thanks
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medal 5000
5 years 258 days ago
Darren, what about the races started at 15:30 UTC?
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medal 5000
5 years 258 days ago
Hi,

Then if our race starded at 16h UTC, there will not have any restart even if only 3 managers was connected for de 10 last laps?
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medal 5941
5 years 258 days ago
darren también tiene problemas con los que puede entrar al lado de otra persona en la categoría elite que está en el teléfono y el resto que lo intentaba desde que nos ayudamos a usar el teléfono a la hora 18.00 hora española si me pudiéramos decir si podemos o no volver a realizar la carrera la verdad es que en nuestra liga si no te conectas no ganas y pierdes posiciones como todas en la actualidad 
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medal 5000
5 years 258 days ago
Race re-run requests: Please send them HERE.
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medal 5000
5 years 258 days ago
Championship "Rosso Profondo" race at 18.00 (italian time) only 3 mangers were able to join the race. me and other competitors were stopped on "negotiating" and then the game didn't download the race'' Congratulations guys! What a great upgrade! 
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medal 5000
5 years 258 days ago (edited 5 years 258 days ago)
Some managers can log in but others don 't I guess the mobile version is not supported at the moment... so I will ask a rerun for hungary
https://igpmanager.com/app/p=league&id=1
Thx
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medal 5941
5 years 258 days ago
https://igpmanager.com/app/p=league&id=40749 esta es mi liga empezo la carrera a las 6 y no pudieron entrar hasta el final cuando no podian hacer nada 
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medal 5000
5 years 258 days ago
Can't go to the race. Once again Reason 3
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medal 5000
5 years 258 days ago
I can't join my race. Local race 18.00 ( Hungary )
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medal 5000
5 years 258 days ago

Darren
Okay I have reviewed everything that has been going on over the last hour with races and I believe races from 17:00 UTC will be working fully in both the app and in browser.

However at the moment there is only one way to manage the race and that is via the browser and changing live.php to live_temp.php this is not an elegant solution but it is the best to hand and going forward this change will not be needed for races that start at 17:00UTC and on wards.

So in summary
Races 16:59UTC and before it will not be possible to manage a race unless you are using a browser and you use live_temp.php instead of live.php

Races starting at 17:00UTC and on wards will work in the browser at the normal location and in app.

Again we apologize for any inconvenience this may have caused, we are working to get everything back to working 100% perfectly.

Thanks



Hi Darren - our league would not connect to race at 4.30pm GMT.   


https://igpmanager.com/app/d=leagueInfo&id=4252

The League Host is inactive in the league - hence in reporting it.    Please can it be Reset to run tomorrow. 

Cheers.

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medal 5000
5 years 258 days ago
Is it possible to have our practice laps reset for the next race? 
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medal 5000
5 years 258 days ago
race once start it says socket remotely close any ideas
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medal 5000
5 years 258 days ago
Hello. I am unable to join the race. It states "socket remotely closed". Is this the same thing?
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medal 5000
5 years 258 days ago
Hello management! In this moment we are not able to make race! Plesea cancel set for tomorrow!!! Nvidia manager of F1 championship!
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medal 5000
5 years 258 days ago
3
José
Try restarting the app or browser and logging back in.



No entra...y ese horario q marcan ya pasó.
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medal 5000
5 years 258 days ago
I found a way to get into the race viewer in a different way - iOS App

On the app the go to race button at the very top wouldn't load. 
Choosing the one on the home screen under the graphic of the track cause the app to crash

Going into league and clicking on schedule and then onto the live button next to todays race loaded the viewer fine
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medal 5000
5 years 258 days ago
Please give feed back on this! In my league nobody was able to get into race! Plesea cancel the race and postponed for tomorrow! Nvi league manager!
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medal 5073 CEO & CTO
5 years 258 days ago
https://igpmanager.com/forum-thread/15890

Please follow the instructions in this thread.
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