Patch 1.3 Reduce lag & reduce simulator crashes

Hello,

I am delighted to report that we will be releasing a patch on to the live system on Monday 30th September.

This patch is designed to reduce lag & to reduce simulator crashes. This will be deployed in the afternoon UK time & will not require a service interruption.

We have been testing this patch on Beta & are as certain as we can be that this will improve the situation.

However, we cannot run Beta under load & therefore cannot be completely certain that this patch will perform in the way we hope. So, a detailed roll back plan has been developed & if it is required will take approximately 10 minutes to deploy. Our technical team will be available throughout the afternoon & evening to monitor performance & deal with any issues that may arise.

You, yes you there, are our quality control process. We need your feedback to find out whether this change is improving your experience. I will therefore be online to discuss things in race & via PM. In addition I will be available for live chat via Rob Musgrove's excellent teamspeak service, the details of which are below. The teamspeak client is free to download so I hope to speak with you there.

I know this has been a long time coming & I also know that there are a number of things which need to be modified. I am sure that we have the right people in place to make the required changes & that this will be the first of many improvements. We already have the next two in testing & there will be a third available for the iGP Council to test soon.

As always your comments & critique are invited.


Andrew Hurn
Service Manager
iGP Games



Teamspeak

You can download the appropriate client here:

http://www.teamspeak.com/?page=downloads

The server address is:

217.210.152.243

You will find the iGP rooms about half way down the list

Great! Let's hope everything runs smooth...

Fantastic news

Looking foreward to it iGP crew!

Hope all goes well.  Apart from tomorrow evening, I will not be online again until Tuesday - typical!

Our last race of the week is on a Saturday and then it's Tuesday, so we should be ok with everything.

Good luck with the change over. Fingers, toes and everything else will be crossed for you guys. I know you've all been working very hard on this and would like to move forwards, so I hope this is the step where everything settles down.

All the best for the upload of the patch on Monday.

As you say we are the quality control as it were, so look forward to being able to provide positive feedback or constructive criticism if required.

Thanks to the team for all their hard work.

will this mean on the simulator where it says lap time and mistakes instead of being blank it will say the lap time and the mistakes?

No it will not

sorry I meant when you are doing setup will that happen?

No it will not

cannot open teamspeak with dropbox on i-pad; any other possible app available that you know of? ty

try using a desktop/laptop ?

This has been deployed.

It is working in the way we expected it to, but we still need your feedback. We have Jack & Chris online & available on the teamspeak service, the details of which are above.

Special thanks to Chris who has been working tirelessly to bring you this change. We hope that he will be instrumental in bringing you more updates to the service

Do join us on teamspeak, we would love to hear from you

I have a race tonight at 9pm, so if anything should go wrong, who do I inform as I don't have teamspeak

We are still online.

We would love to get your feedback here or via the teamspeak.

You are our quality control.......we need your feedback

No problems at all in our race earlier Andrew , Smooth as silk. Thank you 

Splendid thank you

Creshed everything here
connection problem