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Forums > Global Forums (English) > Bugs

Solved
couldn load race

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This thread is closed because it is solved.
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Andreas Beaver medal 5285
50 days ago Translate
Was hast du versucht zu tun?
stop until 28 or 32% of loading race bildschirm

Was ist stattdessen passiert?
bleint im laden stehen

Passierte das Problem, während du WLAN, Mobile Daten oder beides genutzt hast?
Both

Ist dieser Fehler in der App, auf dem PC oder auf beiden Plattformen aufgetreten?
PC

Welches Betriebssystem ist auf deinem PC?
win 10

In welchem Browser ist der Fehler aufgetreten?
opera, firefox and chrome

Kann der Fehler wiederholt werden?
ja auch nach neu einloggen das gleiche

Zusätzlicher Kommentar:
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Kevin Bissell medal 5000 Super Mod
50 days ago
I'll flag this to the Devs.

For your information, and hopefully this will help if you experience the issue again... Last night (Sat 22nd Nov) I was also unable to load the race viewer for my race at 19:00 GMT. I attempted to load using Firefox, Chrome and Edge and failed with all three.

I eventually managed to get in by using the Windows App.
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Yunus Unia Blunion medal 5000 Head of Support
49 days ago

Andreas
Was hast du versucht zu tun?
stop until 28 or 32% of loading race bildschirm

Was ist stattdessen passiert?
bleint im laden stehen

Passierte das Problem, während du WLAN, Mobile Daten oder beides genutzt hast?
Both

Ist dieser Fehler in der App, auf dem PC oder auf beiden Plattformen aufgetreten?
PC

Welches Betriebssystem ist auf deinem PC?
win 10

In welchem Browser ist der Fehler aufgetreten?
opera, firefox and chrome

Kann der Fehler wiederholt werden?
ja auch nach neu einloggen das gleiche

Zusätzlicher Kommentar:



Thank you for reporting this. Please let us know if you are unable to load your next race.
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Philippe Lepage medal 5317
49 days ago (Last edited by Philippe Lepage 49 days ago) Translate

Hello,

Impossible to load the race tonight at 8 PM. All browsers. Still impossible now..

Thanks in advance.
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Kévin Portet medal 4971
49 days ago Translate
Bonjour,

Personnellement je n'ai pas pu charger une course du weekend, et je n'ai pas pu charger la course de ligue d'aujourd'hui. Même problème sur tous les navigateurs
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Philippe Lepage medal 5317
49 days ago Translate
Ma course est foutue, mais j'ai pu me connecter les dernières minutes via l'igp launcher. Pour info en attendant.
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VIP Jack Basford medal 5119 CEO & CTO
49 days ago
I've restarted all the proxies that manage connections on the servers. Let us know if the situation improves. We'll keep tracking it based on your reports because there's nothing in the service flagging an issue. Usually, this is a proxy issue.
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VIP Jack Basford medal 5119 CEO & CTO
48 days ago
I found the issue, it should resume soon. Thanks for reporting it. If you play in 3D it should work in the meantime if you encounter any problems, the issue looks isolated to 2D.
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Rene Cornella medal 5167
47 days ago
yes true 3d works, but my hardware is not good enough for 3d,.. and sometimes 2d works too just not if many drivers are in the race.   thx for looking into it,.. thought it only was me and went crasz :)
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ヴァレリー ステパシン medal 5506
47 days ago
PC client works fine, tested in 3D and 2D.

But in browsers (Chrome, Firefox) i can't load track resourses, error in logs:
 
Viewer_WebGL.framework.js:10
WebSocket connection to 'wss://sim1.igpmanager.com:6006/' failed
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Maurizio Amodio medal 5340
47 days ago Translate
No works today
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ヴァレリー ステパシン medal 5506
47 days ago

ヴァレリー
PC client works fine, tested in 3D and 2D.

But in browsers (Chrome, Firefox) i can't load track resourses, error in logs:
 
Viewer_WebGL.framework.js:10
WebSocket connection to 'wss://sim1.igpmanager.com:6006/' failed


upd: it works now in browsers! Thanks!

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driss doughmi medal 5530
47 days ago Translate
moi aussi c"est imposible de se connecter depuis trois jours j"ai tout essayer rien ne marche
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Pannonia Racing medal 5444
47 days ago (Last edited by Pannonia Racing 44 days ago) Translate
I lost my race, Its not not load it  just until 5%!  Tried 80 times, with all paltform all my browser.  (Brave and chrome as well) Really I considering to leave it this game forever!
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Adnan Hasanhodzic medal 5016
47 days ago
Same here. Chrome and Firefox, loading gets stuck at 5-6%.  Somehow i managed to open game in Edge but when i tryed again, no luck.
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Gyuri Molnár medal 5338
46 days ago Translate
It doesn't load on my competition PC either. It stops at 1-2%. Tried Chrome and Edge, neither works.
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Adnan Hasanhodzic medal 4997
46 days ago
Same here, this is the 3rd day i cant log-in via Browser. It gets stuck at 8%.
Mobile and 3D app works.
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driss doughmi medal 5530
46 days ago Translate
toujours pas regler le bug ca fait quatre jours je suis en train de perdre mon championnat
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mark whitmore medal 5631
46 days ago
Still cant load any race on PC  League No 111759 this has been going on for 2 days.
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Philip Spencer medal 5552
46 days ago
I have the same problem in the browsers (race viewer gets stuck in Edge or Brave - I'm yet to try Chrome) but also when I try to open the windows app* it immediately closes and won't even show the log in page (also under administrator mode).

*this one: https://igpmanager.com/forum-thread/62047 [iGP Manager Launcher Update – 577 (5.001)]
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