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Forums > Global Forums (English) > Bugs

Solved
couldn load race

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This thread is closed because it is solved.
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Andreas Beaver medal 5661
23 days ago Translate
Was hast du versucht zu tun?
stop until 28 or 32% of loading race bildschirm

Was ist stattdessen passiert?
bleint im laden stehen

Passierte das Problem, während du WLAN, Mobile Daten oder beides genutzt hast?
Both

Ist dieser Fehler in der App, auf dem PC oder auf beiden Plattformen aufgetreten?
PC

Welches Betriebssystem ist auf deinem PC?
win 10

In welchem Browser ist der Fehler aufgetreten?
opera, firefox and chrome

Kann der Fehler wiederholt werden?
ja auch nach neu einloggen das gleiche

Zusätzlicher Kommentar:
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Kevin Bissell medal 5000 Super Mod
23 days ago
I'll flag this to the Devs.

For your information, and hopefully this will help if you experience the issue again... Last night (Sat 22nd Nov) I was also unable to load the race viewer for my race at 19:00 GMT. I attempted to load using Firefox, Chrome and Edge and failed with all three.

I eventually managed to get in by using the Windows App.
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Yunus Unia Blunion medal 5000 Head of Support
23 days ago

Andreas
Was hast du versucht zu tun?
stop until 28 or 32% of loading race bildschirm

Was ist stattdessen passiert?
bleint im laden stehen

Passierte das Problem, während du WLAN, Mobile Daten oder beides genutzt hast?
Both

Ist dieser Fehler in der App, auf dem PC oder auf beiden Plattformen aufgetreten?
PC

Welches Betriebssystem ist auf deinem PC?
win 10

In welchem Browser ist der Fehler aufgetreten?
opera, firefox and chrome

Kann der Fehler wiederholt werden?
ja auch nach neu einloggen das gleiche

Zusätzlicher Kommentar:



Thank you for reporting this. Please let us know if you are unable to load your next race.
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Philippe Lepage medal 5394
22 days ago (Last edited by Philippe Lepage 22 days ago) Translate

Hello,

Impossible to load the race tonight at 8 PM. All browsers. Still impossible now..

Thanks in advance.
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Kévin Portet medal 4932
22 days ago Translate
Bonjour,

Personnellement je n'ai pas pu charger une course du weekend, et je n'ai pas pu charger la course de ligue d'aujourd'hui. Même problème sur tous les navigateurs
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Philippe Lepage medal 5394
22 days ago Translate
Ma course est foutue, mais j'ai pu me connecter les dernières minutes via l'igp launcher. Pour info en attendant.
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Jack Basford medal 5170 CEO & CTO
22 days ago
I've restarted all the proxies that manage connections on the servers. Let us know if the situation improves. We'll keep tracking it based on your reports because there's nothing in the service flagging an issue. Usually, this is a proxy issue.
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Marcos Greco medal 5056
22 days ago Translate
The game won't load. I was playing normally until noon; after that it gets stuck at 30% and won't enter the race. Please support us, help. This happened some time ago and has returned today. I checked my internet — everything is fine here.
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Jack Basford medal 5170 CEO & CTO
21 days ago
I found the issue, it should resume soon. Thanks for reporting it. If you play in 3D it should work in the meantime if you encounter any problems, the issue looks isolated to 2D.
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Rene Cornella medal 5062
21 days ago
yes true 3d works, but my hardware is not good enough for 3d,.. and sometimes 2d works too just not if many drivers are in the race.   thx for looking into it,.. thought it only was me and went crasz :)
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ヴァレリー ステパシン medal 5700
21 days ago
PC client works fine, tested in 3D and 2D.

But in browsers (Chrome, Firefox) i can't load track resourses, error in logs:
 
Viewer_WebGL.framework.js:10
WebSocket connection to 'wss://sim1.igpmanager.com:6006/' failed
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Maurizio Amodio medal 5530
21 days ago Translate
No works today
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ヴァレリー ステパシン medal 5700
21 days ago

ヴァレリー
PC client works fine, tested in 3D and 2D.

But in browsers (Chrome, Firefox) i can't load track resourses, error in logs:
 
Viewer_WebGL.framework.js:10
WebSocket connection to 'wss://sim1.igpmanager.com:6006/' failed


upd: it works now in browsers! Thanks!

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driss doughmi medal 5988
20 days ago Translate
moi aussi c"est imposible de se connecter depuis trois jours j"ai tout essayer rien ne marche
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Marcos Greco medal 5056
20 days ago Translate
The game people have been like this for days, the game bring a solution for us, it's hard to compete for the title, when I'm going to compete for the title, I lock the game in this problem, please, the maintenance people are a quick solution, we're losing several races like this.
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Pannonia Racing medal 5554
20 days ago (Last edited by Pannonia Racing 18 days ago) Translate
I lost my race, Its not not load it  just until 5%!  Tried 80 times, with all paltform all my browser.  (Brave and chrome as well) Really I considering to leave it this game forever!
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Adnan Hasanhodzic medal 4823
20 days ago
Same here. Chrome and Firefox, loading gets stuck at 5-6%.  Somehow i managed to open game in Edge but when i tryed again, no luck.
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Gyuri Molnár medal 5634
20 days ago Translate
It doesn't load on my competition PC either. It stops at 1-2%. Tried Chrome and Edge, neither works.
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Adnan Hasanhodzic medal 4895
20 days ago
Same here, this is the 3rd day i cant log-in via Browser. It gets stuck at 8%.
Mobile and 3D app works.
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driss doughmi medal 5988
20 days ago Translate
toujours pas regler le bug ca fait quatre jours je suis en train de perdre mon championnat
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