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medal 6098 CEO & CTO
7 years 204 days ago
We've just migrated the whole web service to a new set of servers. This should be more stable, and remove a lot of the weird glitches people have seen with certain dialogs, like practice, showing placeholder text.

It also means image uploads are working again! You may upload profile pictures and liveries.
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medal 5000
7 years 204 days ago
Jack
We've just migrated the whole web service to a new set of servers. This should be more stable, and remove a lot of the weird glitches people have seen with certain dialogs, like practice, showing placeholder text.

It also means image uploads are working again! You may upload profile pictures and liveries.


Thats great news!

Do you think this will also improve the situation with races not starting on time due to delays in completing qualification?
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medal 6098 CEO & CTO
7 years 204 days ago
Well, it's unrelated to that, but I think I know why that is happening.

If it is what I think then it should be easy enough to stop. I will keep an eye on it tonight.
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medal 5000
7 years 204 days ago (edited 7 years 204 days ago)
Ok so it's is working just delayed :)

<<<<< should be showing this
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medal 5107
7 years 204 days ago
Jack
We've just migrated the whole web service to a new set of servers. This should be more stable, and remove a lot of the weird glitches people have seen with certain dialogs, like practice, showing placeholder text.

It also means image uploads are working again! You may upload profile pictures and liveries.



I noticed in some races that the information of the tires used sometimes is different from the one shown in the time panel
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medal 5000
7 years 204 days ago
RE: Livery.

Just to add, in case other noobs are floundering as I was, hitting the 'Page Up' button on the keyboard will reveal the 'Upload Changes' button on a green banner. This needs to be clicked for your new livery to be saved.
The scroll bar to the edge of the livery edit window is hard to see, and if you click outside of the livery edit window, you'll return to the previous screen without saving.
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medal 5000
7 years 204 days ago
Adreson
Jack
We've just migrated the whole web service to a new set of servers. This should be more stable, and remove a lot of the weird glitches people have seen with certain dialogs, like practice, showing placeholder text.

It also means image uploads are working again! You may upload profile pictures and liveries.



I noticed in some races that the information of the tires used sometimes is different from the one shown in the time panel


i think i can confirm this. yesterday, first race of new server...the information told me my opponent has chosen ss tyres, which lap times confirmed. time panel told me it were medium tires... he won anyway :)
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medal 5000
7 years 204 days ago
Jack what are your plans for the IGP? What do you intend to implement in the game?
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medal 5000
7 years 204 days ago
Do you think this will also improve the situation with races not starting on time due to delays in completing qualification?
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Today i have the same problem :(:( It was possible to enter the race when the race was already started by 1 lap :(:(
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medal 6098 CEO & CTO
7 years 204 days ago
Alderico
Jack what are your plans for the IGP? What do you intend to implement in the game?

Once I'm happy that everything is stable, I will start talking more. Until then, I will be quite boring, just focused on development and back-end services. Sorry. :P

Lorenzo
Today i have the same problem :(:( It was possible to enter the race when the race was already started by 1 lap :(:(

Just after your race I made several changes as I saw this was still happening at the time of your race. It definitely seemed to improve afterwards. See if it is any better tomorrow, because the changes seem to have helped tonight.
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medal 5000
7 years 204 days ago
Thank jack for all fix :) i give u 5 stare in Appstore:)
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medal 6098 CEO & CTO
7 years 203 days ago
Thanks Lorenzo, as you can see from the other thread I just made, that's more helpful than ever right now.

The app update is on hold until we can sort out something relating to translation, we're trying to get it all sorted today but it's proving a very tricky one to nail. It's one of those fiddly little things that can hold everything up!
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medal 5000
7 years 203 days ago
the race in my league should start now at 21.00 (Spanish time) and something is happening because it not available... :(
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medal 5018
7 years 203 days ago
again tonight, no qualifying results for me on website or app until between 1 min before race start & just after start (had it open on another tab and kept refreshing it, and was also very slow getting to my race viewer to load goes on to black screen but 'the loading bar' just wont move at all, kept refreshing closing re-opening for 5 mins until 1 minute before race started then suddenly kicked into life and once on worked fine.

its been last 2 nights races and was ok before that although we didnt race 3 days ago due to finished season so dont know about that day

This was both the ios app tonight & web page on pc (google chrome)
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medal 5000
7 years 203 days ago
Yes, today same problem. "Go to the race" delayed
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medal 6098 CEO & CTO
7 years 203 days ago
Okay. There are only two likely reasons for that to happen, and I've ruled out one already. The other one is slightly more complicated. I'll see what I can do.
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medal 5000
7 years 203 days ago
I wasn't here for tonight's race. But yesterday Go To Race came up at the normal time in European Racing League 9:25pm, it was the qualifying results that never came up even I waited to 9:27pm to connect to the race. Normally qualifying results would come in 3minutes after locking at 9:20pm.
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medal 5000
7 years 203 days ago
@Jack: i posted some time ago here https://igpmanager.com/forum-thread/5977

@Enzo & Lorenzo: Maybe this is not related but: guys:
check your PC time. if you set your pc time +2 minutes, you will have a delay, 'go to race' will have that 2 minutes delay.
and... in the 'league' tab (where you see the full schedule), a button 'Live' appears next to the race you will run, just after the qualy ends. No matter what time you have set on your PC.
(didnt test but i suppose is the same for phones)

I think, but not sure: 'Go to race' shows up when qualy is ended AND there are less than 5minutes remaining to race start time.
'Live' shows up as soon as the qualy is done, no matter what.

@Jack, i think 'next race' blocked and 'go to race' should work like the 'live' button works. This will avoid local time problems. Some countries like mine, change time in the summer, but not every summer. Last summer we didn't change time but when i selected 'automatic time' on my pc or phone, both were wrong. Why? because the international time said we change our time when we did not. so, i had to change my time zone to use the 'automatic time' and again change my time zone in the game. but never had a problem with that 'live' button that i bet, a lot of people doesn't knows it even exists.
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medal 5000
7 years 202 days ago
@dan: this appened with Pc and IOS, at all driver of my champ. It isnt a clock problem (in IOS thai is automatic)
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medal 5018
7 years 202 days ago (edited 7 years 202 days ago)
My clocks fine on pc and iOS iPhone same problem on both last night.

plus i was online for the race and its started dead on time to the very second.

quali results usually 9.23pm, but didnt appear till after 9.29pm and the race started at 9.30pm on the dot. (but wouldn't load race til about 9.28/9.29pm approx after multiple loading attempts)



This is the iOS App at 9.27pm and just sits like that.
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