Solved

Race Viewer Issues for App

edit February 3, 2018: This thread is closed as loading issues for the race viewer have been resolved.

Hello to all.

The latest iteration of the race viewer is clearly causing loading problems for users. This thread is for issues with loading the race viewer on the app only, not the web version. If you are having issues loading in the web version, post here. All other race viewer issues, for the time being, should have a new thread created for them.

I am requesting everybody who uses the race viewer in the app, including those who have already posted about it, to answer the following questions below:

1. What is the issue you are experiencing?

2. Is the problem in iOS or Android?

3. What version of iOS or Android are you using? To check this in Android, in Settings, tap About Device. In iOS, go to About Device listed under General in the Settings panel.

4. What is the model of the device you are having problems in?

Hi guys; In experiencing problems since 3 days.
1. What is the issue you are experiencing? 
- day 1: problems in loading race,then after 20 min the race started; day 2: same as before but race restarted after few laps;day 3: unable to load the race,then able but after few laps all cars freezed...then unable to reload...then after 10 minutes race loaded but mid-session
2. Is the problem in iOS or Android?
-android 6.0.1
3. What version of iOS or Android are you using? To check this in Android, in Settings, tap About Device. In iOS, go to About Device listed under General in the Settings panel.

4. What is the model of the device you are having problems in?
- samsung galaxy A5 2017; android 6.0.1

Marco Zitelli

Which days did you have these problems?

Hi. My name is Brian, I am the administrator of the Argentina Formula Racing League. I have a serious problem, I do not know if it is related to the post. finished the Monaco GP the game was in live race and no, it lets us prepare for the next grand prix. I clarify that our career ended 2 hours ago and there is no progress. I want to know if they can give us some solution.

Hi Brian, I've responded to your thread, but if you see this first, I'll say the same thing. First, apologies for the late reply. Our developers will be able to resolve this issue when they return to work for the next day.

App

Hi Joni, do you need help with loading the race viewer in the app?

I'm having trouble watching the races both in the apk and in the nootbook, because in the apk when you have just uploaded the apk closes, and in the nootbook the game is very slow and slow, and sometimes it also closes ..

Hi Vinicius, you must answer the questions in the first post so I can help you further :)

Hi no one in our league could access today's race. The go to race button is there but it said race finished even though it hadnt even started.
Android
5.1.1
LG v10

Hi Richard, sorry about that. You can read more about the problem here: https://igpmanager.com/forum-thread/11253