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Unresolved
Crazy GB19

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medal 5000
5 years 249 days ago (Last edited by Tony Maloney 5 years 249 days ago)
What did you try to do?
Race a normal race at the new track

What happened instead?
Absolute chaos

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
n/a

What is the operating system?
Iphone

What is the version number of the operating system?
n/a

What operating system is your PC?
Windows

Which browser did you experience the problem in?
Firefox

Can the bug be reproduced?
i dont know

Additional comments:
OK, was excited for the new track.  It was 3.6mm before the race, after qual it was 0mm.  Hey, this is IGP, we saw that in the old days.

The race however was absolute chaos.  Either visually or actually.  For everyone who was online.


  • KERS not working at all, or not working in certain parts of the track

  • DRS not helping at all, or at least not all the time

  • Slowing down or speeding up rapidly throughout the whole race, to about 5 cardot lengths.  The corner before the DRS zone especially.  This was a major problem

  • Autopit problems for numerous drivers

  • One active driver retired for no apparent reason

  • Practice - two drivers on identical setups, practicing at the same time, 2 seconds apart

  • Tyre change due to better weather did not seem to happen to anyone

  • Mediums being 2 seconds faster than softs on similar fuel loads

  • The main screen says we shattered records at... AZERBAIJAN!!!

  • On the opening lap cars were changing places ridiculously



I wish I was smart enough to record it, but its the most crazy thing I have ever seen on this game.  I fear what I have written does not do the craziness justice.
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medal 5013 Super Mod
5 years 249 days ago
I'll report this to the devs, Tony, sorry to hear about all these problems on the new track.
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medal 5302 CEO & CTO
5 years 249 days ago
Hi Tony, we are looking in to all of the issues you have reported now. We expected some issues in the mobile apps due to the update (we are already aware of some issues and have an update coming to resolve them) but not to this extent, some of them are more surprising than others. We'll get to the bottom of it. Thanks for your report.
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medal 5000
5 years 249 days ago
Thanks Jack and Gert.. no dramas.  i raced on PC. i do use the phone app during the day though :)

hopefully you can replay the race.. it was something :) but happy there are new tracks and understand there’ll be bugs 
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medal 5000
5 years 249 days ago (Last edited by Sebestyén Csaba 5 years 249 days ago)
Yes please a cancel would be handy as I’m guessing it’s a bit more complex to fix in a day:) basically seemed that there an invisible wall and you just stopped for 2 s and been overtaken by 5 cars. The next lap someone else the same. At 50 was 3,7 mm water on the track and was 8 Celsius and at the start was 0,4.. doesn’t changed the tyres but was set up if stops the rain put inters. Probably need some more trials to put on the calendar as it was impossible to race at the moment and definitely you will have a lot of reports. Kers and Drs wasn’t doing anything... like really nothing.
Also I just found out to fix the car after it’s 19 parts each man.... ?? 
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medal 5013
5 years 249 days ago
Our race in the new British GP has just finished.

It was the ULTIMATE CHAOS.

Starting from Practice laps, we have seen several seconds difference between each lap on the same tyre. And also between the cars of different teams.

Quali round was also bugged. 3 seconds difference between strongest teams on the same tyre.

But during the race, it was a total chaos. Quali round was dry, race start was wet and stopped raining again in 2 minutes. Some cars started on dry tyres and some others on inters. Cars stopped randomly and suddenly in the track at different points during the whole race and restarted randomly. You could do a 1.15 one lap and a 1.20 the lap after. DRS didn't work at all, we had the DRS icon in the DRS zone but it wasn't effective. The pit stop exit also is bugged, cars were teleported in the track from the pit lane. Some cars gained or lost 10 seconds in 2 laps due to cars stopping randomly and slowing down randomly, while others fastened suddenly at unrealistic speed. It was a total mess, from start to end.

I know you are already working on it, this is just a feedback as we just had this Gran Prix in our league.

IDK what will come out of this, but if you somehow manage to fix the problems in the next few hours we would like to repeat the race, on this new track or on the older version.

Oh and news feed in our league says it was the GP of Azerbaijan, not the British. lol
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medal 5000
5 years 249 days ago
In one sentence it was like a dirt bike bike ..no consistent laps. And yeah we have azerbaijan gp.
Lol
And cannot edit posts now
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medal 4853
5 years 249 days ago
Crazy race . 
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medal 5000
5 years 249 days ago
the most inconsistent race I ever participated.
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medal 5000
5 years 249 days ago
Could you please give admins an option to cancel or repeat this race? It was a nightmare!
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medal 5000
5 years 249 days ago
Just completed our race too.

As above, but a side note; tyre wear was not consistent compared to other tracks (60% wear on softs over 9 laps - 75% wear on hards over 17 laps)
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medal 5000
5 years 249 days ago
Same happened with our league.  We actually worked out if you used KErs it acted like a brake.  It is 100% unplayable in it's current format and will skew leagues with points so in my eyes needs taking offline until it is bug free
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medal 5000
5 years 249 days ago
Hi guys,

Just my observations.

1. You rarely brake. I mean the race I just attended for 10 laps I didn't once see full breaking and rarely about 50% even in the heaviest zones.

2. Maybe it's just me but is the track over doing the stats, ie exaggerating breaking, acceleration etc?
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medal 5302 CEO & CTO
5 years 249 days ago
The problem we were expecting everyone to report was that speed, braking and acceleration were not accurate. This is an issue we are aware of, and probably explains a lot of the reports that are being made. Until the next app update that will be the case. It's actually a visual issue with the viewer, and what you are seeing is not what is occurring in the simulation. E.g. I suspect when people are saying things like KERS is actually causing the cars to slow down, this may not be the case. It may visually indicate that on the car due to the aforementioned bug, but the lap time will be the real litmus test.

Unfortunately the update that addresses this is hitting a few snags in passing the QA process. We had hoped to release it as early as Monday, but it's stuck in testing. It looks like we are ironing out the last few issues with it now, and it may be ready as early as tomorrow night.

The "Azerbaijan" issue seems to have been a symptom of out-of-date translation files on the server, and they have been updated now. We will keep an eye out for any repetition of that showing up just in case.
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medal 5000
5 years 248 days ago
Right, but what about repeating or cancelling this race?
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medal 5000
5 years 248 days ago
I was playing on my laptop and I found all these issues too. Like everyone else has stated it was chaos randomly stopping in corners on one lap then setting a new lap record on the next 
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medal 5000
5 years 248 days ago
Just had the race at GB19 and another thing which I found was that my cars need to be repaired by 20 & 19 parts each after race - so 39 parts all together which is sick. Cars were fully repaired before race. Usually after races I need to use approx. 10 parts per each car.

The race was also chaotic.
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medal 5302 CEO & CTO
5 years 248 days ago
We've taken the tough decision to temporarily run races on GB09 until GB19 is ready for circulation. Apologies for the inconvenience this has caused any leagues that raced there.

Sakon
Right, but what about repeating or cancelling this race?

Any requests of this nature should be posted in the race re-run thread.
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medal 5000
5 years 248 days ago
GB race for tomorrow is showing 09 in the league page but 26 laps in the setup, is that correct or should it still be 30 laps as before?

League id=73497
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medal 5000
5 years 247 days ago
Hi there I had the same problem  with that track but what about our repairs as one of my cars was  15 and the other was 24 to repair them I am still trying to catch up with the repair but I can't is there anything being done about  that many thanks steve
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