Interruption to the service

Please accept my apologies for that interruption.

The team has been working as quickly as possible to restore things.

There are obviously quite a few races affected. It's probably best if it is assumed that they will need to be reset & run again at your next race time.

If for any reason you do not want this please be sure to let us know.

I will post here when I have more information

Hi,

Can the International GP Championship be re-started / re-set as didnt run, no quali results etc due to the site problem.

Thanks

http://igpmanager.com/play/?url=race-launch/265697

Formula CUX has the same problem. If it's possible we want to run again turkish gp next race time. Thanks.

So we have to ask first the host of our league what he would like to do...? ...and another question, with this team i had one more free trial of the 2D but with the site down its gone (the site went down approximately at around 1/3 of the Germany GP - full lenght), could i get that 1 free trial for the next race...?

I think it's probably easiest if we assume that the race needs to be reset. If that is not the case please do get the league host to post here.

With regard to your free trials of 2d, if you log a call with the helpdesk your trial can be reset.

http://igpmanager.com/account/helpdesk

It had to happen when I was in the last lap winning my first race hehe   No problem tho, just a game

yes.........I was running one, two...........not that it mattered...........much..........sob..........sniff

Hi Edwin,

We were racing at Brazil (http://igpmanager.com/play/?url=race-launch/235207) and on the last lap (and last few corners) when the problem occured, it was a close race and was going down to the wire. When you know further details can you pass on as to whether the race needs to be restarted or not (I am league host). If I look now it says the race is open on the home screen, but none of the viewers will load a racing saying - race not open.

Thanks
Ashley

i have a race in 40 minuts...  want to know if there is going to be a race or not??

When will the home screen be reset?

Ashley, I do understand how frustrating this is.

It may be possible to restart the race, but that could be anytime from now & potentially several hours away. I would recommend a complete reset as above so that people are not waiting around without a guaranteed start time.

I don't know the answer to either of those questions.

Enrique, I will try to get an answer for you ASAP

I think I'm the only one from the league on, I'll keep an eye here over the next few days and wait to here what the outcome is

Thank you for your patience Ashley

thanks... by the way I would like to congratulate you for the quick solution to the problem. good work!

We appreciate all the work you and the others do Edwin, thanks for being so on top of the situation. 

Nothing to do with me. But the guys are working as quickly as they can to get everything running again

Enrique I have sent you a pm. I would work on the assumption that it will not run today, 15 minutes from now

Thanx a lot Edwin, ticket submitted...  :-)

We have a race tommrow at 4:00 gmt will it be fixed by then?