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Race rerun request due to service issues

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medal 5002 SUPPORT AGENT
213 days ago
Hello,

I've taken care of all the requests you have made.
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medal 5413
213 days ago
Perfect 👍 
Thank you Ovih
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medal 5247
161 days ago
Debido a un apagón nación en España y ser nuestra liga casi todos de España( un 98% ) solicitamos repetir la carrera de hoy en nuestra liga. 
Número de liga=132349
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medal 5618
160 days ago
Buenas, debido a que ayer hubo un apagón en España, muchos de los competidores de nuestra liga se vieron perjudicados a causa de esto, por lo que me gustaría hacer Rerun de la carrera de Azerbaiyán.

ID de la liga = 12332

Gracias de antemano.
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medal 5002 SUPPORT AGENT
160 days ago
Hola,

He programado una repetición de las carreras afectadas por el incidente ocurrido en la península ibérica, tal y como comentaron. 
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medal 5103
160 days ago
Good afternoon, I'm Jesús Palma, administrator of the Racing Champions League with ID 811146. I would like to request that you cancel the race held yesterday at the Abu Dhabi circuit, as many managers were unable to even configure it due to the power outage that occurred yesterday in Spain. If possible, it would be great to schedule it for next Thursday, May 1st. If that's not possible, you could add it to the end of the championship. Best regards and thank you very much.
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medal 5002 SUPPORT AGENT
160 days ago
Hello Jesús,

Race ready for a rerun.
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medal 5103
160 days ago


Thank you very much, you were very quick. Best regards.
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medal 5148
144 days ago
Hello.

League ID - 827442

We would like to request re-run of the last nights Abu Dhabi grand prix (first race in new season).
After the race ended, the main page still said the race was LIVE. Later I saw on the forum that others had the same problem, so the answer was that the race was "corrupted" and it had to be "skipped" (https://igpmanager.com/forum-thread/62425).

PRO tier results were successfully loaded, it only happened in ELITE.

If its possible for tonight May 15th if not, then tomorrow May 16th.
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medal 5022
133 days ago (Last edited by Velocity RL Admin 133 days ago)
Hi Team/Ovih,

we had significant lagging issues in our Elite race tonight that’s just finished.

at least 7/8 managers racing live reported issues in game chat.

please could we request a re-run 


https://igpmanager.com/app/d=result&id=69441671&tab=race

@ https://igpmanager.com/app/d=profile&user=752085 😄
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medal 5022
132 days ago

Ovih
Hello Jesús,

Race ready for a rerun.


😄👆🏼

hopefully our request above gets seen….
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medal 5002 SUPPORT AGENT
132 days ago
Hello,

Race ready for a rerun! We always deal with requests on time :-)
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medal 5221
20 days ago
Hola.

Id de liga:878745

Nos gustaría solicitar la ripetición de la carrera de hoy en Australia (quedan pocas carreras y matemáticamente el campeonado sigue abierto). El problema se produjo SOLO en ÉLITE. En Pro tier la carrera se ha desarrollado con normalidad y Los resultados se han subido correctamente, mientras que nosotros en la élite en la página principal todavía dice que la carrera es "LIVE"



Si fuera posible repetirla,¿ sería posible para mañana, 17 de septiembre?
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medal 5000 Community Manager
20 days ago
Hey managers,

Thanks for your report. Unfortunately some races were affected by a temporary malfunction of the parser around 5 AM UTC. The issue affected a total of 5 races in the system. I've been forced to set for rerun the affected races and the attached tier. The managers affected by this issue have been compensated with 9 tokens.

If by any reason the league host prefers to skip the race instead of the rerun please let us know as soon as possible.
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