Solved

Trouble Watching Ads? Post Here

If you're having trouble watching ads, please answer the following questions below:

1. Is the iGP Manager application updated and current as of March 27, 2018?
2. Did you try to re-install the application?
3. Are you having the problem on Android or iOS?
4. If on Android, did you try clearing the cache? WARNING: Only do this if your account is linked with an email and password or Facebook. Device-only accounts (those created by pressing "Skip" on sign-up) may be signed out by this process and cannot be recovered without contacting us for support. If you have a device-only account and would like to try this, please follow the instructions to add an email and password to the account first in the 'Settings' page.
5. Do you have more than one iGP Manager account? Can your other accounts view ads and receive parts?
6. What country are you located in?
7. What is the behavior of the app when you press the free parts button? After how many ads does this happen?
8. How many parts are you able to receive per day before an error appears?

Providing this information will help the developers greatly. By answering these questions I will gladly send parts to those who need them.

If you didn't receive any parts, you may not have answered all of the questions or did not answer some questions correctly. Do not edit your previous post. Make a new post correctly answering all questions. Please wait at least 48 hours before making a new post.

If you have multiple accounts that need parts, please post your request on each account separately. Thank you.

2. Did you try to re-install the application? No
3. Are you having the problem on Android or iOS? iOS
4. If on Android, did you try clearing the cache? WARNING: Only do this if your account is linked with an email and password or Facebook. Device-only accounts (those created by pressing "Skip" on sign-up) may be signed out by this process and cannot be recovered without contacting us for support. If you have a device-only account and would like to try this, please follow the instructions to add an email and password to the account first in the 'Settings' page.
5. Do you have more than one iGP Manager account? Can your other accounts view ads and receive parts? No
6. What country are you located in? Netherlands
7. What is the behavior of the app when you press the free parts button? After how many ads does this happen?
Sometimes no issues at all, but on regular basis not able to watch adds. If it hangs, like now, it will show it is processing something but the add wont start and have to restart the app. 
8. How many parts are you able to receive per day before an error appears? if it happens not able to receive any part.

Thankfully I am not desperate for parts at the moment, but it happens often I just give up trying to watch at all. I try to watch daily, to often it just wont work, I would like to fill up my storage instead of losing parts slowly everyday.

good luck debugging!