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Trouble Watching Ads? Post Here

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medal 5652
6 years 206 days ago

Hu
2. Did you try to re-install the application? No
3. Are you having the problem on Android or iOS? iOS
4. If on Android, did you try clearing the cache? WARNING: Only do this if your account is linked with an email and password or Facebook. Device-only accounts (those created by pressing "Skip" on sign-up) may be signed out by this process and cannot be recovered without contacting us for support. If you have a device-only account and would like to try this, please follow the instructions to add an email and password to the account first in the 'Settings' page.
5. Do you have more than one iGP Manager account? Can your other accounts view ads and receive parts? No
6. What country are you located in? Netherlands
7. What is the behavior of the app when you press the free parts button? After how many ads does this happen?
Sometimes no issues at all, but on regular basis not able to watch adds. If it hangs, like now, it will show it is processing something but the add wont start and have to restart the app. 
8. How many parts are you able to receive per day before an error appears? if it happens not able to receive any part.

Thankfully I am not desperate for parts at the moment, but it happens often I just give up trying to watch at all. I try to watch daily, to often it just wont work, I would like to fill up my storage instead of losing parts slowly everyday.

good luck debugging!


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medal 5000
6 years 205 days ago
1: Yes It is
2: Yes I do
3: On Android
4: Yes I do
5: Yes, I have. No, I can't
6: I'm in Italy
7: When I want to watch videos, it's ever in loading and when I click nothing happens. It's happened after 10 videos about last week
8: I can't receive any parts
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medal 5000
6 years 205 days ago
1-the app is updated
2-I tried to reinstall the app
3-Android
4-I cleared the cache, my account is from Email
5-I have no other accounts for gp managers
6- Spain
7- After seeing one or two ads the free parts button gets disabled and I'm not able to see any other ad.
8- Just one or two parts per day.
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medal 5000
6 years 205 days ago
Hi. I can not see the videos to get spare parts for free.

1) Yes
2) Yes
3) Android
4) Yes
5) Yes, with no account I can get the spare parts for free
6) Italia
7) it does not give me the chance to click on it already on the first try.
8) 0

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medal 5000
6 years 205 days ago
1-yes
2-yes
3-Android
4-yes
5-no
6-Portugal
7-  It's always loading
8-0

I already have this problem for a few days, twice did not give to finish the race, if they can solve quickly thank you.
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medal 5000
6 years 205 days ago
Bonjour. 1/ oui , 2/oui , 3/Android , 4/oui,  5/ 2 comptes mais même pb. , 6/France. 
Le bouton pièces gratuites ..... est en recherche permanente depuis 5 jours donc impossible d'avoir des pièces. Cordialement,
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medal 5000
6 years 205 days ago
Hello Yunus, Yes, I'm having trouble watching ads. these are the answers:

1) Yes
2) Yes
3) Android
4) Yes
5) I have two accounts and in all of them I have the same problem, I can only see one vídeo.
6) Spain.
7) When I finish watching a video, it won't let me see the next one, it stops working.
8) One.

I would appreciate it if you would please give pieces to my two accounts:

 1) Tequito Laspegatinas.
2) Osgano Facil.
 
Thank you.
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medal 5000
6 years 205 days ago
1- si
2- si
3- si android
4- si
5- no
6- españa
7- pulso el boton de reproducir y me deja ver el primer video, al termino de este video me da la recompensa y cuando vuelvo a pulsar el botón de ver anuncio de nuevo, se que pensando sin respuesta. Ya llevo bastante tiempo así y se ve que sigue fallando.
8- 1 o 2 piezas con suerte
Gracias y espero su respuesta lo antes posible al igual de alguna solucion al problema.
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medal 5000
6 years 205 days ago
Non riesco più a ottenere le parti attraverso la visione della pubblicità, ora è passata più di una settimana ...
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medal 5000
6 years 205 days ago
I have problems with the pieces, I do not upload the videos and it hangs
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medal 5000
6 years 205 days ago
 I need the parts, thanks. my answers are.

1. yes
2. at least 3 times
3. android
4. I did
5. no
6. Spain
7. 1 or 2 ads tops, then it shous the message of new parts with the 3 dots rolling.
8. 1 or 2.
thanks
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medal 5000
6 years 204 days ago
1. Yes
2. Yes
3. Android
4. Yes
5. Yes, but I can't watch ads
6. Italy
7. I can't click the "free parts" button, it's always loading
8. Zero

Thanks
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medal 5000
6 years 204 days ago
Hi Yunus, I still have problems with the ads.

1. Yes updated
2. Yes reinstalled
3. Android
4. Yes
5. Yes, I have three accounts, but I can't get spare parts in any of them.
6. Italy
7. Allows me to see 2 videos a day and then tells me that I have reached the daily limit. I can only get 2 spare parts a day


Thank you very much
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medal 5000
6 years 204 days ago
Hello, 

1. Yes
2. Yes
3. Android
4. Yes
5. No
6. France
7. Loading since many days
8. 0

Thanks for your help! 
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medal 5000
6 years 204 days ago
1. Yes, updated
2. Yes. 2 times
3. Android
4. Yes, i already clear the cache
5. No. I only have 1
6. Portugal
7. After seeing the first time it appears to load and does not allow to see more
8. 1/2

I have spent more than 50 parts without new ones and already have to spend tokens in parts. I need help quick please 
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medal 5000
6 years 204 days ago
1-l app è aggiornata al 26 marzo 2018
2-si ho provato a reinstallare l app
3-sto riscontrando il problema su android e su pc
4-ho svuotato la cache, ed ho l account sincronizzato con Facebook
5-non ho altri account i gp manager
6-mi trovo a Cosenza in italia
7-quando vado nelle parti libere per vedere i video, mi lampeggiano i tre puntini di caricamento con la scritta guarda video e nn finisce mai di caricare quindi se ci clicco sopra non succede nulla, è così ormai da molti giorni circa una settimana
8-non riesco a ricevere nessun ricambio da molti giorni. 
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medal 5000
6 years 204 days ago
Hello, 

1 Yes, updated
2 Yup, 2 times
3 Android
4 Yes
5 No
6 Portugal 
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medal 5000
6 years 204 days ago
1. Yes, updated
2. Yes.
3. Android
4. Yes, i already clear the cache
5. No. I only have 1
6. Portugal
7. After seeing the first time it appears to load and does not allow to see anymore
8. 1.
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medal 5000
6 years 204 days ago

Yunus
Se você está tendo problemas para assistir a anúncios, responda às seguintes perguntas abaixo:

1. O aplicativo iGP Manager está atualizado e em vigor desde 27 de março de 2018?
YES


2. Você tentou reinstalar o aplicativo?
Yes


3. Você está tendo o problema no Android ou iOS?
No


4. Se no Android, você tentou limpar o cache?AVISO: Faça isso somente se sua conta estiver vinculada a um e-mail e senha ou ao Facebook. As contas somente de dispositivo (criadas ao pressionar "Ignorar" na inscrição) podem ser desconectadas por este processo e não podem ser recuperadas sem entrar em contato conosco para obter suporte. Se você tiver uma conta somente de dispositivo e quiser experimentar, siga as instruções para adicionar um e-mail e uma senha à conta primeiro na página "Configurações".
Yes


5. Você tem mais de uma conta IGP Manager? Suas outras contas podem ver anúncios e receber peças?
No


6. Em que país você está localizado?
Brazil


7. Qual é o comportamento do aplicativo quando você pressiona o botão free parts?

As if he had already reached the daily limit

Depois de quantos anúncios isso acontece?
Four


8. Quantas partes você pode receber por dia antes que um erro apareça?
Four



Fornecer essas informações ajudará muito os desenvolvedores. Ao responder a essas perguntas, terei prazer em enviar peças àqueles que precisam delas.

Se você não recebeu nenhuma parte, talvez não tenha respondido a todas as perguntas ou não tenha respondido algumas perguntas corretamente. Não edite sua postagem anterior. Faça um novo post respondendo corretamente todas as perguntas. Por favor, aguarde pelo menos 48 horas antes de fazer um novo post.

Se você tiver várias contas que precisam de peças, poste sua solicitação em cada conta separadamente. Obrigado.




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medal 5000
6 years 204 days ago
Tak
Tak
Android
Tak
Tak
Polska
Wogóle nie mogę odtworzyć reklam
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