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Trouble Watching Ads? Post Here

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medal 5000
6 years 293 days ago (edited 6 years 292 days ago)
Hello I'm experiencing the same problems like players above me.

1. Yes updated
2. Yes uninstalled and installed again
3. Android
4. Yes cleared cache and it was ok for let's say 2 videos and after that problem again
5. Yes I have 2 accounts and with both I have identical problem
6. Slovenia
7. If by any chance video starts playing then once ended. I get the 'rotating circle' it stops then come back then stops and comes back a third time then popup says 'unable to give reward. Could not validate request'

C'mon is there nothing that can be done? It's already a third day that I can't get parts. That's 30 parts I'm missing. And on top of that today I was not able to play a game due to constant game crashing. Please guys fix it asap. Thank you.
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medal 5000
6 years 293 days ago
1. Yes, updated to latest version
2. Yes
3. Android
4. Yes
5. I have two accounts but none of them can watch video ads and I have never managed to watch a single video ad since I started playing. It never ever worked for me.
6. Italy
7. In the previous version of the app it always got me to this error message: "video ads are currently unavailable". But in the updated version of the app the "Free Parts" blue button is not even tappable anymore .
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medal 5000
6 years 293 days ago
1. Yes updated
2. Yes reinstalled
3. Android new one
4. Yes
5. ONE
6. Poland
7. 'unable to give reward. Could not validate request'
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medal 5000
6 years 293 days ago
These are my answers:
1. the app is updated
2. I've tried to re-install the app
3. The problem is on Android
4. I've tried to clear the cache
5. I have more than one account. In one of them I'm able to receive the free party, but not with the others
6. I'm in Italy
7. Could not validate the request
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medal 5000
6 years 293 days ago
1. Yes
2. Yes
3. Android
4. Yes
5. I have two counts, all using my emails, not connected with Facebook.
6. Brazil
7. When i press the button to see the ads, I receive a message "free parts is not available" or "its not possible give to you free parts".
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medal 5000
6 years 293 days ago
I'm in trouble too

1. Yes;
2. Yes;
3. Android;
4. Yes;
5. Yes, I have two accounts, both them cannot receive parts;
6. Brazil;
7. App says parts cannot be given
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medal 5000
6 years 293 days ago
1) Yes
2) Yes
3) Android
4) Yes
5) I have two accounts but I only use this one
6) Brazil
7) no video ads available
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medal 5000
6 years 293 days ago
Hello, I have been struggling to watch videos for a while, it is true that since the new update I have not been able to prove it, but the problem is that at the level I am at, I spend the pieces very fast and as I have not been able to accumulate, I'm staying very fair
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medal 5000
6 years 293 days ago

Hi Yunus, Me too have problems with the ads.

1. Yes updated
2. Yes reinstalled
3. Android
4. Yes 
5. No
6. Italy
7. No videos display - 'unable to give reward. Could not validate request'

Pls need parts for tomorrow :(
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medal 5004
6 years 292 days ago
Same problem as the guys, since yesterday:
1. Yes updated
2. Yes reinstalled
3. Android
4. Yes
5. ONE
6. Italy
7. The button is available, when I press it a circle is running for a few seconds and there the message: 'unable to give reward. Could not validate request'
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medal 5000
6 years 292 days ago
hi,
1. Yes updated.
2. Yes re-installed.
3. Android.
4. Yes.
5. Yes.
6. Italy.

7. When i click on see ads, appear and disappear the load gear few times then show a pop-up that call me "Impossibile validare la richiesta".
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medal 5000
6 years 292 days ago
Hi Yunus, having problems watching videos, in answer to your questions.

1. Yes updated.
2. Yes re-installed.
3. Android.
4. Yes.
5. Yes.
6. Croatia
I only received 2 reward,
when I press more, a circle is running for a few seconds and there the message: 'unable to give reward. Could not validate request'
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medal 5000
6 years 292 days ago
Hi Yunus, having problems watching videos, in answer to your questions.

1. Yes updated.
2. Yes re-installed.
3. Android.
4. Yes.
5. One
6. Croatia
I received 4 reward,
Later unable to give reward. Could not validate request'
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medal 5000
6 years 292 days ago
Yunus
If you're having trouble watching ads, please answer the following questions below:

1. Is the iGP Manager application updated and current as of 28 February?
2. Did you try to re-install the application?
3. Are you having the problem on Android or iOS?
4. If on Android, did you try clearing the cache? WARNING: Only do this if your account is linked with an email and password or Facebook. Device-only accounts (those created by pressing "Skip" on sign-up) may be signed out by this process and cannot be recovered without contacting us for support. If you have a device-only account and would like to try this, please follow the instructions to add an email and password to the account first in the 'Settings' page.
5. Do you have more than one iGP Manager account? Can your other accounts view ads and receive parts?
6. What country are you located in?
7. What is the behavior of the app when you press the free parts button?

Providing this information will help the developers greatly. By answering these questions I will gladly send parts to those who need them.


Hi,

1) updated
2) installed
3)Android
4) no Facebook
5) one account
6) italian
7) not able to provide

Thanks
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medal 5000
6 years 292 days ago
François
Hi Yunus,

1. Yes.
2. Yes.
3. Android.
4. I have tried cleaning the cache and deleting the data both before and after reinstallation.
5. No, I just have one account.
6. United Kindom.
7. I have had various behaviors: mostly the "infamous" loading circle. I managed to watch one add earlier and got an error message (I don't remember it precisely).

Thanks for the help you could provide.

F.


Dear Yunus,

It seems it is working today.

Best,

F.
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medal 5000
6 years 292 days ago
Hi I alsow have problem with ads
Answer
1.yes
2.yes
3.Android
4.yes
5.no
6.,Poland
7. the spinning circle pops up and sometimes information pops up that I have not been allocated a part (or something like that) and sometimes nothing pops up
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medal 4941
6 years 292 days ago
Frissítettem igen
Újratelepítettem igeb
Gyorsítótárt töröltem igen
Van másik profilom igen igp\facebook
Android alkalmazás
Magyarország

Please help me. I try watch the videos, but no good. My car is k.o.! Please help me. S.O.S. Thank you.
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medal 5000
6 years 292 days ago
Hello Yunus, i have the same problem for three days. The answers to your questions are:
Yes
Yes
Android
Yes
No
Italia
un cerchio è in esecuzione per alcuni secondi e lì il messaggio: 'incapace di dare una ricompensa. Impossibile convalidare la richiesta '
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medal 5000
6 years 292 days ago
Alessandro

Hi Yunus, Me too have problems with the ads.

1. Yes updated
2. Yes reinstalled
3. Android
4. Yes 
5. No
6. Italy
7. No videos display - 'unable to give reward. Could not validate request'

Pls need parts for tomorrow :(


How to do tonight? I have the race and no parts...
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medal 5000
6 years 292 days ago
Still having issues,

Yes
Yes
Android
Yes
One team
UK
Could not validate

Regards Graham
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