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Official
iGP Manager 3D - Bugs mega thread

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This thread is closed. Threads older than 6 weeks are closed automatically. To continue this discussion, create a new thread.
medal 5073 CEO & CTO
3 years 41 days ago
We're aware that 2D is reported as being more jittery than 3D now, when it comes to cars accelerating and braking. We're working on an update which will be released later this week to make 2D and 3D share the same code to synchronise car movements. Currently 2D is using older code that was built for lower resolution data, which explains the discrepancy. Once we're done, 2D should be even smoother than it was before the 3D update, because 3D required more advanced code due to how close the cameras can go (onboard). Now imagine that smoothness zoomed out to the level of 2D and it should be very smooth.

The update we will release at some point this week will include fixes for all known track glitches (with the exception of scaling), all tracks live in 3D, smoother car movements in 2D and various other fixes and improvements.
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medal 5000
3 years 41 days ago

Timothy

Richard

Timothy
Hello

It is looking like none of the managers in my league can change tyres whilst in the viewer, before a race starts, as used to be the case.  Has this very useful tool been removed?  If so, could you give us the rationale behind the decision.  If this is a glitch in the code. could you please look into this matter.  

Thanks


Is this during a dry race? I had a look at your league and it appears that it was 0.3 when quali started so it means you qualied on inters, it shouldve given you the option to swap to mediums, was that there? this also depends on how deep it was at the very start of the race




Was still some wet on the floor at the start. As far as I am aware.  Idk what compound people were going for, as, unfortunately, I was working and not on the race, myself.  If, only mediums now, I will let people know.



sometimes if its still 3mm or above it wont let you swap unless you qualied on drys, and even then its only a swap back
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medal 5500
3 years 41 days ago
Quick races: why are they so slow now. Sometimes cars "pause" in twisty sections and then game carries on. But the main query is the game race speed is so, so slow. 
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medal 5000
3 years 41 days ago
Just a minor thing, but when you go to spectate races, all leagues and all levels has the same reputation points, 65535
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medal 4912 Community Manager
3 years 41 days ago

Joni
Just a minor thing, but when you go to spectate races, all leagues and all levels has the same reputation points, 65535


Hello,


Thank you, this is a known bug, but we’re focusing in other issues. Unfortunately we need to prioritise, don’t worry, it’ll be fixed sooner than later!
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medal 5000
3 years 41 days ago
brazil pit exit bug
https://drive.google.com/drive/folders/138MYOyHICcyc3bOOH0PeHEFI-D5h9t6w
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medal 4911
3 years 41 days ago
lack of synchronization in 3D, we end up having lag in relation to the timing
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medal 5032
3 years 41 days ago
Just finished a race in Bahrain, on Win10 through Firefox brower in 2D.
The end of the race on the finish line was rather difficult to watch and see the final result, the cars immediately zoom away off screen and vanish.
The timing board told me I was 0.31 behind at the finish however on the race report from the homepage it states only 0.12 behind.
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medal 4900
3 years 41 days ago
Mexico our 2x speed race took 50/55 mins, way too slow, should be done in 30/35 mins??
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medal 5088
3 years 41 days ago
Started a quick race. Kept saying signal lost. Pitted and then with 5 laps left the race finished.  Got prize money,  but no damage to car and no experience gained for the driver. 
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medal 5095
3 years 41 days ago (Last edited by Michael Craig 3 years 41 days ago)
Australia Tyre Wear:

SS wear in practice laps was 5%, Actual race came through closer to 8%. Soft was 3% and came through at 4%

I'm not fully certain this is a bug but given that this is one of the tracks suffering more from scaling issues I thought it might be worth raising. 

3% Change in wear seems like a big step, it certainly didn't help with deciding what strategy to use.

Info:

Speed 2x
Race Distance 75%
Number of Laps 43
Race ID: https://igpmanager.com/app/d=result&id=38549849&tab=race

Sadly didn't Screenshot my practice laps but from memory advertised wear rates were:

SS = 5%
S = 3%
M= 2%




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medal 5000
3 years 41 days ago
Big improvement in 3D since last week, but you need to sort out DRS zones.  It’s impossible to work where they are and you can’t see what’s going on to work out when those boost.  2D racers in my league are experiencing a massive advantage as a result of this.

Also tyre wear is not right.  Softs massively over heat in 5c and yet you can’t get heat into them in 10c?  In one quick race in 10c my softs were massively outpaced by someone using hards.
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medal 5000
3 years 41 days ago

Michael
Australia Tyre Wear:

SS wear in practice laps was 5%, Actual race came through closer to 8%. Soft was 3% and came through at 4%

I'm not fully certain this is a bug but given that this is one of the tracks suffering more from scaling issues I thought it might be worth raising. 

3% Change in wear seems like a big step, it certainly didn't help with deciding what strategy to use.

Info:

Speed 2x
Race Distance 75%
Number of Laps 43
Race ID: https://igpmanager.com/app/d=result&id=38549849&tab=race

Sadly didn't Screenshot my practice laps but from memory advertised wear rates were:

SS = 5%
S = 3%
M= 2%







I was also in thks race. One thoguht i did have on this was that for most rhe race we were on pl5 which might explain the tyre wear.
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medal 5000
3 years 41 days ago (Last edited by Alessandro Bonifacivs 3 years 41 days ago)
I would like to dedicate a few words to describe my feelings about what is happening in iGP recently.
I knew this game in 2017 and have been actively playing since then.
I spent with the community - and close friends - a long time with ups and downs, but I have always seen valid reasons to continue having fun.
Recently some things had improved even if I began to notice that on certain topics the developers have always avoided answering: eg. tracks that have some clearly buggy starting positions, the dynamics of the starts, the height of the drivers.
The turning point that iGP has now taken has made everything clearer to me: there was no intention to fix some things because they were working on a radically different game from the original.
It would be easy to talk about 3D, which is currently unplayable for a few simple reasons:
- there is no real free camera (which can get to view the track from above and with an acceptable zoom-out);
- there are no appropriate indications on the DRS and detection point zones
- it is not possible to properly understand when others are using the kers
- there is no track map that informs in real time the position on the track
- certain ideas like the onboard cam do not match with the aim of the product that is rarely played with 1x speed leagues.

Even leaving out the 3D, what is happening is very sad: the tracks have been drastically changed. Of course there are copyright reasons but dramatically changing the length and consequently lap times is unforgivable and unnecessary. Now the tracks are miniature versions of reality, meaningless.
Currently the simulator does not seem to be able to manage overtaking, which without the DRS have become almost impossible; the weight of the fuel does not seem to affect correctly; the speed and the line followed by the cars on the track is not optimal.
There are bugs and gamebreaking glitches everywhere.
I understand that there are commercial reasons that suggest expanding the product to new players but I take the liberty of saying that this is not going to be a strategy that will bring results in the long run.
You will surely know the Cyberpunk 2077 case: well, on that game a lot of the credibility of the software house was questioned and releasing it in those conditions I think it has definitively condemned the product.
I'm sorry to see “our” iGP in this state.
After all these years I am deciding to leave, because I believe that iGP is no longer the game it was intended to be.
I hope that despite of these very critical words you can still understand my affection for this game.

Good luck
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medal 5000
3 years 41 days ago

Alessandro
I would like to dedicate a few words to describe my feelings about what is happening in iGP recently.
I knew this game in 2017 and have been actively playing since then.
I spent with the community - and close friends - ups and downs, but I have always seen valid reasons to continue having fun.
Recently some things had improved even if I began to notice that on certain topics the developers have always avoided answering: eg. tracks that have some clearly buggy starting positions, the dynamics of the starts, the height of the drivers.
The turning point that iGP has now taken has made everything clearer to me: there was no intention to fix some things because they were working on a radically different game from the original.
It would be easy to talk about 3D, which is currently unplayable for a few simple reasons:
- there is no real free camera (which can get to view the track from above and with an acceptable zoom-out);
- there are no appropriate indications on the DRS and detection point zones
- it is not possible to properly understand when others are using the kers
- there is no track map that informs in real time the position on the track
- certain ideas like the onboard cam do not match with the aim of the product that is rarely played with 1x speed leagues.

Even leaving out the 3D, what is happening is very sad: the tracks have been drastically changed. Of course there are copyright reasons but dramatically changing the length and consequently lap times is unforgivable and unnecessary. Now the tracks are miniature versions of reality, meaningless.
Currently the simulator does not seem to be able to manage overtaking, which without the DRS have become almost impossible; the weight of the fuel does not seem to affect correctly; the speed and the line followed by the cars on the track is not optimal.
There are bugs and gamebreaking glitches everywhere.
I understand that there are commercial reasons that suggest expanding the product to new players but I take the liberty of saying that this is not going to be a strategy that will bring results in the long run.
You will surely know the Cyberpunk 2077 case: well, on that game a lot of the credibility of the software house was questioned and releasing it in those conditions I think it has definitively condemned the product.
I'm sorry to see “our” iGP in this state.
After all these years I am deciding to leave, because I believe that iGP is no longer the game it was intended to be.
I hope that despite of these very critical words you can still understand my affection for this game.

Good luck



They have been getting flak for this since it dropped, dont you think its about the right time to wait? they have fixed the vast majority of bugs in less than a week and plan on making 3D usable, ok so there are a fair few bugs, OLD bugs, but so what? I've decided to believe that fixing some of then would create more, IDC how wrong that is


And regarding track length, this is like 115 time I've said this, due to copyright reasons they have to be changed AND Australia and Malaysia were outsourced and a scaling mistake was made due to that, as a community, we cant go ranting on about bugs this and track length that when they already know about it and all it does is annoy US more
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medal 5000
3 years 41 days ago
Richard

Alessandro
I would like to dedicate a few words to describe my feelings about what is happening in iGP recently.
I knew this game in 2017 and have been actively playing since then.
I spent with the community - and close friends - ups and downs, but I have always seen valid reasons to continue having fun.
Recently some things had improved even if I began to notice that on certain topics the developers have always avoided answering: eg. tracks that have some clearly buggy starting positions, the dynamics of the starts, the height of the drivers.
The turning point that iGP has now taken has made everything clearer to me: there was no intention to fix some things because they were working on a radically different game from the original.
It would be easy to talk about 3D, which is currently unplayable for a few simple reasons:
- there is no real free camera (which can get to view the track from above and with an acceptable zoom-out);
- there are no appropriate indications on the DRS and detection point zones
- it is not possible to properly understand when others are using the kers
- there is no track map that informs in real time the position on the track
- certain ideas like the onboard cam do not match with the aim of the product that is rarely played with 1x speed leagues.

Even leaving out the 3D, what is happening is very sad: the tracks have been drastically changed. Of course there are copyright reasons but dramatically changing the length and consequently lap times is unforgivable and unnecessary. Now the tracks are miniature versions of reality, meaningless.
Currently the simulator does not seem to be able to manage overtaking, which without the DRS have become almost impossible; the weight of the fuel does not seem to affect correctly; the speed and the line followed by the cars on the track is not optimal.
There are bugs and gamebreaking glitches everywhere.
I understand that there are commercial reasons that suggest expanding the product to new players but I take the liberty of saying that this is not going to be a strategy that will bring results in the long run.
You will surely know the Cyberpunk 2077 case: well, on that game a lot of the credibility of the software house was questioned and releasing it in those conditions I think it has definitively condemned the product.
I'm sorry to see “our” iGP in this state.
After all these years I am deciding to leave, because I believe that iGP is no longer the game it was intended to be.
I hope that despite of these very critical words you can still understand my affection for this game.

Good luck



They have been getting flak for this since it dropped, dont you think its about the right time to wait? they have fixed the vast majority of bugs in less than a week and plan on making 3D usable, ok so there are a fair few bugs, OLD bugs, but so what? I've decided to believe that fixing some of then would create more, IDC how wrong that is


And regarding track length, this is like 115 time I've said this, due to copyright reasons they have to be changed AND Australia and Malaysia were outsourced and a scaling mistake was made due to that, as a community, we cant go ranting on about bugs this and track length that when they already know about it and all it does is annoy US more



So copyright reasons implies that all the tracks must have a length that is not even close to the original track? 
Do you know that we are running in about 1.20.xxx at Spa?

About the 3D mode there are not only bugs but conceptual errors: it is unthinkable to release a managerial in 3D without an adequate view, without adequate information on kers and drs...

And I don't want to repeat myself about overtaking and fuel.


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medal 5073 CEO & CTO
3 years 41 days ago
Sorry to see you leave Alessandro. I appreciate that you're trying to be constructive, though some assumptions in the post are wide of the mark. I know a lot of our existing managers are in your position and looking some for reassurance, so I'll try and provide it quickly before going to bed. Also, if you're leaving, I hope we'll win you back over the next few weeks/months. If not, it was a pleasure and I'm glad you enjoyed it while it lasted.

Alessandro
I knew this game in 2017 and have been actively playing since then.

Based on when you joined, you probably didn't see how the community reacted to the mobile app. We've been here before. The initial updates that laid the groundwork for it were condemned as having ruined everything. We kept our heads down, responded to all the feedback and within a few months iGP Manager and the community had grown 12x.

3D is about to follow the same trajectory on a whole new level. I'm saying this based on the data, not anecdotes from a few leagues. We're actively trying to stifle growth at the moment while we iron out the issues, and contrary to what some managers think is going on, we can't contain it. Numbers have already doubled and are on their way to tripling. I think this is going to surpass the 12x we saw with the app when we finally let it rip. The community will benefit the most from this in the end, because we reinvest aggressively. That was the plan all along - short-term pain and criticism to unlock that long-term gain. Where we will be in a year we could never have dreamed of if we had just tinkered with the old platform, and we'll win many of the critics back in the process.

It's also worth noting what the team has achieved with the visuals. This was done with 1% (not a typo) of the budget of another studio making a game in the same category as us. We know this because we have their revenue data and UK companies are quite transparent. I think most people would say that iGP now has better visuals than that game and most already felt we had the superior gameplay. I am quite confident that no other studio in our category could have pulled this off. Frankly, some of this should not even be possible. When we're that ambitious and stretching what we have that far, sometimes we will slip. We're okay with that, so long as we're always moving forwards and learning from our mistakes.

Alessandro
It would be easy to talk about 3D, which is currently unplayable for a few simple reasons:
- there is no real free camera (which can get to view the track from above and with an acceptable zoom-out);
- there are no appropriate indications on the DRS and detection point zones
- it is not possible to properly understand when others are using the kers
- there is no track map that informs in real time the position on the track
- certain ideas like the onboard cam do not match with the aim of the product that is rarely played with 1x speed leagues.

It will all make sense with time. I think most of the items on that list will be addressed within weeks.

Alessandro
I understand that there are commercial reasons that suggest expanding the product to new players but I take the liberty of saying that this is not going to be a strategy that will bring results in the long run.

In the long run, we're aiming to deliver something you didn't even know you wanted it until you saw it. This update was an important piece of the puzzle. In the end, we're going to make a better game for the people that were already playing iGP Manager. We're not setting our sights so low as to just get some new users and then add loot crates and retire.

We're much more self-aware than people realise. When they come hurling abuse at us in the forum we do understand them, we also know why they have those opinions and how they don't have a lot of the information we have in front of us. E.g. We knew we had to work in the dark for a while and release a series of updates that would be criticised to get to where we want to go. Over the next few weeks the updates should speak for themselves and then we can get back on track.

I think this might be the last time I write a post to try reassure anyone. We'll let the updates do the talking from now on!
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medal 5000
3 years 41 days ago
Jack
Sorry to see you leave Alessandro. I appreciate that you're trying to be constructive, though some assumptions in the post are wide of the mark. I know a lot of our existing managers are in your position and looking some for reassurance, so I'll try and provide it quickly before going to bed. Also, if you're leaving, I hope we'll win you back over the next few weeks/months. If not, it was a pleasure and I'm glad you enjoyed it while it lasted.

Alessandro
I knew this game in 2017 and have been actively playing since then.

Based on when you joined, you probably didn't see how the community reacted to the mobile app. We've been here before. The initial updates that laid the groundwork for it were condemned as having ruined everything. We kept our heads down, responded to all the feedback and within a few months iGP Manager and the community had grown 12x.

3D is about to follow the same trajectory on a whole new level. I'm saying this based on the data, not anecdotes from a few leagues. We're actively trying to stifle growth at the moment while we iron out the issues, and contrary to what some managers think is going on, we can't contain it. Numbers have already doubled and are on their way to tripling. I think this is going to surpass the 12x we saw with the app when we finally let it rip. The community will benefit the most from this in the end, because we reinvest aggressively. That was the plan all along - short-term pain and criticism to unlock that long-term gain. Where we will be in a year we could never have dreamed of if we had just tinkered with the old platform, and we'll win many of the critics back in the process.

It's also worth noting what the team has achieved with the visuals. This was done with 1% (not a typo) of the budget of another studio making a game in the same category as us. We know this because we have their revenue data and UK companies are quite transparent. I think most people would say that iGP now has better visuals than that game and most already felt we had the superior gameplay. I am quite confident that no other studio in our category could have pulled this off. Frankly, some of this should not even be possible. When we're that ambitious and stretching what we have that far, sometimes we will slip. We're okay with that, so long as we're always moving forwards and learning from our mistakes.

Alessandro
It would be easy to talk about 3D, which is currently unplayable for a few simple reasons:
- there is no real free camera (which can get to view the track from above and with an acceptable zoom-out);
- there are no appropriate indications on the DRS and detection point zones
- it is not possible to properly understand when others are using the kers
- there is no track map that informs in real time the position on the track
- certain ideas like the onboard cam do not match with the aim of the product that is rarely played with 1x speed leagues.

It will all make sense with time. I think most of the items on that list will be addressed within weeks.

Alessandro
I understand that there are commercial reasons that suggest expanding the product to new players but I take the liberty of saying that this is not going to be a strategy that will bring results in the long run.

In the long run, we're aiming to deliver something you didn't even know you wanted it until you saw it. This update was an important piece of the puzzle. In the end, we're going to make a better game for the people that were already playing iGP Manager. We're not setting our sights so low as to just get some new users and then add loot crates and retire.

We're much more self-aware than people realise. When they come hurling abuse at us in the forum we do understand them, we also know why they have those opinions and how they don't have a lot of the information we have in front of us. E.g. We knew we had to work in the dark for a while and release a series of updates that would be criticised to get to where we want to go. Over the next few weeks the updates should speak for themselves and then we can get back on track.

I think this might be the last time I write a post to try reassure anyone. We'll let the updates do the talking from now on!



Prepare to get 3.0 stars on appstore pal!!
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medal 5000
3 years 40 days ago

Al
Mexico our 2x speed race took 50/55 mins, way too slow, should be done in 30/35 mins??



for me it was 73 mins
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medal 5000
3 years 40 days ago
"After the updates, I deleted the game from my phone and installed it again. But now the game opens as a desktop view on my phone.
I did the cache clearing. I then deleted and installed the game again, but nothing changes. My phone is android.
Since it is in desktop view, the buttons are very small. I have a hard time in the race. Switching between buttons is almost impossible.
I'm waiting for your help.
Thank you"

 The person who has the problem  Reşat Tellioğlu
Id : 1897021
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