1- italian
2- Android
3- Android 8.1.0 version
4- Samsung s8
5- iGP Manager Version 3.35
6- Both and mobile
7- Yes. Only once
8- i cant receive...
9- I dont know exactly
10- Yes I have. No, all of my accounts can't receive the parts (but I just play in one account)
Are you having the problem on Android, iOS, or both?
Android
What OS version of Android and/or iOS are you running?
7.1
What is the model name of your Android or iOS device(s)?
Samsung s8
What version of the iGP Manager app are you running?
3.35
Does the problem happen when connected to a wi-fi network, while using mobile data, or both?
Both
In the iGP Manager app, do you see a 'Free Parts' button?
Yes
If yes, how many ads are you able to watch?
0
Do you have more than one iGP Manager account?
No
Tinka Lazy Chris 5000 6 years 181 days ago (edited 6 years 180 days ago)
Tinka lazy chris
Cut throat racing
Full race f1
What country are you located in?
Uganda
Are you having the problem on Android, iOS, or both?
Android
What OS version of Android and/or iOS are you running?
Android 6
To check the version of your Android device, follow the steps below:
- Open Settings
- Find and open System
- Open Advanced
- Tap on System update (if you do not see 'Advanced', tap About phone)
- View 'Android version' and 'Security patch level'
To check the version of your iOS device, follow the steps below:
- Open Settings
- Find and open General
- Tap on About
- Look for Version in the list
What is the model name of your Android or iOS device(s)?
What version of the iGP Manager app are you running?
To check the version of our app on Android, follow the steps below (some steps may be different based on your Android version):
3.35
- Open Settings
- Find and open Apps & Notifications
- Find the iGP Manager app and tap on it
- At the bottom of the page about the app's info, there should be a version number
To check the version of our app on iOS, follow the steps below:
- Open Settings
- Find and open General
- From the list of apps shown, find the iGP Manager app and tap on it
- Next to the app icon, underneath the name 'iGP Manager' it will show your app version number.
Does the problem happen when connected to a wi-fi network, while using mobile data, or both?
Both
In the iGP Manager app, do you see a 'Free Parts' button?
Sometimes, other just loading signs
If yes, how many ads are you able to watch?
2-7
If you are able to receive parts, how many are you able to get before the problem returns?
2-7
How long does it take for the 'Free Parts' button to return?
30 sec approx
Do you have more than one iGP Manager account?
Nop
Can your other accounts view ads and receive parts?
What country are you located in?
Italy
Are you having the problem on Android, iOS, or both?
iOS
What OS version of Android and/or iOS are you running?
12.1.3
What is the model name of your Android or iOS device(s)?
iPhone SE
What version of the iGP Manager app are you running?
Does the problem happen when connected to a wi-fi network, while using mobile data, or both?
Both
In the iGP Manager app, do you see a 'Free Parts' button? If yes, how many ads are you able to watch?
Yes. Zero
If you are able to receive parts, how many are you able to get before the problem returns?
0
How long does it take for the 'Free Parts' button to return?
When app closed and reopened
Do you have more than one iGP Manager account? Can your other accounts view ads and receive parts?
No. No.
It is still not working here since weeks :( Can't watch more than 1 or 2 a day so still can't keep up with the parts.
I have to buy parts with coins constantly to have my car working fully.
Are you having the problem on Android, iOS, or both?
-iOS
What OS version of Android and/or iOS are you running?
-iOS 12.1.3
What is the name of your Android or iOS device(s)?
-iPhone SE
What version of the iGP Manager app are you running?
-3.35
Does the problem happen when connected to a wi-fi network, while using mobile data, or both?
-Both
In the iGP Manager app, do you see a 'Free Parts' button?
-Yes
If yes, how many ads are you able to watch?
-0
If you are able to receive parts, how many are you able to get before the problem returns?
-N/A
How long does it take for the 'Free Parts' button to return?
-Have to close the app, so the button re-activates (but still don't open an add, just showing 3 dots at the button, like loading a new video, when it worked back in the days). But button doesn't disappear.
Do you have more than one iGP Manager account?
-No
Can your other accounts view ads and receive parts?
-N/A
First i tried all the steps in the first post but it does not help
So here are my answers (hope i helps):
What country are you located in?
- Slovenia
Are you having the problem on Android, iOS, or both?
- iOS
What OS version of Android and/or iOS are you running?
- 12.1.2
What is the model name of your Android or iOS device(s)?
- iPhone SE
What version of the iGP Manager app are you running?
- 3.35
Does the problem happen when connected to a wi-fi network, while using mobile data, or both?
- All cases.
- wifi only
- data only
- both turned on
In the iGP Manager app, do you see a 'Free Parts' button? If yes, how many ads are you able to watch?
- I see button for free parts and button for free healing.
- If i click either of them there is a quick loading indicator and nothing happens.
- If i click it again there are tree small dots animating on button and button is semi transparent and non clickable.
- I can not watch any ads at all
If you are able to receive parts, how many are you able to get before the problem returns?
- O and that also applies for healing in training tab. Can't heal with ads at all.
How long does it take for the 'Free Parts' button to return?
- I have to quit app.
Do you have more than one iGP Manager account? Can your other accounts view ads and receive parts?
- I only have one account.
