Solved

Problems With Post Race Processing / Research

What did you try to do?
Spend 12 out of my 26 design points to improve handling from 188 to 200.

What happened instead?
12 design were spent, bringing the remaining design points down to 14, and handling was improved by 12 from 188 to 200. But after logging in again the next day handling was back down to 188 but I still only have 14 design points left.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows 10

Which browser did you experience the problem in?
Google Chrome

Can the bug be reproduced?
No.

Additional comments:
This is the first and only time this has happened to me so far.

The same thing happened to me, I added points last night in aerodynamics and today they are gone, you can see the red arrow:

It's the same for me, I lost 13 points (which I got 1 race earlier).

I have a problem, as well. 60 design points (which I got after the last two races and were already spent) disappeared. 

I have the same issue too: no research points were given for todays race as if the race didn't happen.  I researched for big points on Acceleration but got nothing and no e-mail confirmation either. It also seems I didn't receive my XP points (250), this sucks because that's season over.

What did you try to do?
Normal research before the race, researching braking - should have gained 20 dp. But gained nothing

What happened instead?
No points from research.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Ipad.

What is the operating system?
iOS

What is the version number of the operating system?
17>

Can the bug be reproduced?
No

Additional comments:

Dear developers,

After the race today, I and MR Mario Ruiz did not receive any research points for the research in downforce (me) and Brakes (MR Mario Ruiz).
Can you please check and control this?

It would be great if we could get the points in downforce credited again.

Thank you very much

me too, didn't get any research point in Acceleration after Singapur race today. 

I have a problem too.(Sorry for my bad english) After yesterdays race I didn't got any research points but I researched the brakes. After todays race the same happend and I didn't got any points added to my brakes.

First race after start of problems just has finished. Got all the points, just if last 2 races wasn't:) Can i get my 22 construction and ~(14+10)=24 researching points or something else?

Same here  😎
No Research at all. Race finished 1hour ago 

Another race with bad research points.

Yesterday must be 22-23 points temperature
Today must be 22-22 points fiability 

Give me Yesterday 7
Give me Today 8

Please, check it 

tampoco me ha dado puntos de investigación. deberían de ser 8 o 9.

I have the same problem, i lost 11 points before today race.

What did you try to do?
Normal research before the race, researching downforce - should have gained 4 dp. But gained nothing

What happened instead?
No points from research.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?


What is the operating system?


What is the version number of the operating system?


Can the bug be reproduced?
I Think so

Additional comments:

1. What did you try to do?
Conduct a braking study over 2 races (this should have been worth about 30 points in total)

2. What happened instead?
No points were given after the last two races

3. Did the bug happen in the app, on PC, or both?
Both

4. Can the bug be reproduced?
I think it can

What did you try to do?
2nd race of the season and most team have their maxed out stats from… last season. Some teams don’t.

What happened instead?
Was there a roll back on the servers? Our whole league is in trouble…

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
iPhone and MacBook

What is the operating system?
iOS

What is the version number of the operating system?
Latest updates

What operating system is your PC?
iOS

Which browser did you experience the problem in?
Safari

Can the bug be reproduced?
Yes

Additional comments:
Please check the whole league

https://igpmanager.com/forum-thread/59607

Thanks buddy, I was not sure if this was the same problem. My research points after the race looked normal at first sight. Most teams have now maxed out stats in the second race of the season, good for them 😀 I (re)joined this season and my stats seem to be normal. It’s going to be a hard season for my team 🤪 Hope they get things right, I just invested in a considerable load of tokens…

When will this horrible bug be fixed?