Problems With Post Race Processing / Research

Adam Allmandinger
282 days ago

Same issue on iPhone. No research awarded the last 2 races.

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Ruymán Atique teimporta
282 days ago

Today, again, zero points. Email was also malformed saying no team name etc.

Any update on the resolving of this?

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Red Craigie Super Mod
282 days ago

Ruymán

Today, again, zero points. Email was also malformed saying no team name etc.

Any update on the resolving of this?

Hi Ruyman, could you post the link for the race please, no team name etc I haven't seen other reports of yet.

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Leli Tota
282 days ago

Am having a problem with research points am not getting any point in any area that i selected

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Christian Winkler
282 days ago

Dear igp developers.
For 3 races I haven't gotten any development points after races. So the ones you get through research on other teams. You get the ones from headquarters. This means I'm extremely behind. It has to be fixable.

Greetings

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Simone Villa
282 days ago (Last edited by Simone Villa 282 days ago)

same problem in my league for 3 races.....

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Lars Barr
282 days ago

We have also had the same problem in my league. Is it only affecting leagues where races were postponed for maintenance on Sunday. I ask this as with my other racing account, which is in a different league, has received research points this week. Game is played on the same phone

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Kevin Bissell Super Mod
282 days ago

Lars

We have also had the same problem in my league. Is it only affecting leagues where races were postponed for maintenance on Sunday. I ask this as with my other racing account, which is in a different league, has received research points this week. Game is played on the same phone

Hi Lars.

I don't think this is the case as the three Velocity leagues are suffering the same problems. None of the three leagues had a race scheduled for Sunday so their races were not postponed.

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Beton Invalidov
282 days ago

Beton

1. What did you try to do?
Conduct a braking study over 2 races (this should have been worth about 30 points in total)

2. What happened instead?
No points were given after the last two races

3. Did the bug happen in the app, on PC, or both?
Both

4. Can the bug be reproduced?
I think it can

Now I haven't received any research points for 3 races already, and it's simply impossible to drive at level 26 until this is fixed.

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Luca Cigarini
282 days ago

Stop the game till the problem is solved.

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Jean Todt
282 days ago

I agree, this is ridiculous. No research points earned, no XP points, no income!

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Lars Barr
282 days ago

Kevin

Lars

We have also had the same problem in my league. Is it only affecting leagues where races were postponed for maintenance on Sunday. I ask this as with my other racing account, which is in a different league, has received research points this week. Game is played on the same phone

Hi Lars.

I don't think this is the case as the three Velocity leagues are suffering the same problems. None of the three leagues had a race scheduled for Sunday so their races were not postponed.

That's fair enough I just thought it may have something to do with it as it has affected my race at 8pm and not at 1.30pm

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Jean Todt
282 days ago

Jean

I agree, this is ridiculous. No research points earned, no XP points, no income!

I have to correct: the post race message said 0 XP and 0 profit, but it looks like it has been given anyway. No Research points though. Especially for low level teams this is painful.

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Red Craigie Super Mod
282 days ago

Jean

I agree, this is ridiculous. No research points earned, no XP points, no income!

Nobody has reported no Xp or income yet that I have noticed. Can you reopen the race review and check your financials and see if that was a display error:

https://igpmanager.com/app/d=raceReview

It's important to get these things right as every little bit of information is going to help admins and devs find the problem.

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Wholly Crap
282 days ago

After today's race that just finished I didn't receive the email giving research points and no points added. Yesterday I did so again something is amiss and appears to be random.

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Jean Todt
282 days ago

Red

Jean

I agree, this is ridiculous. No research points earned, no XP points, no income!

Nobody has reported no Xp or income yet that I have noticed. Can you reopen the race review and check your financials and see if that was a display error:

https://igpmanager.com/app/d=raceReview

It's important to get these things right as every little bit of information is going to help admins and devs find the problem.

See my post just above: I stand corrected, but the post race message DID say 0 XP and 0 income.

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Simone Villa
282 days ago

Wholly

After today's race that just finished I didn't receive the email giving research points and no points added. Yesterday I did so again something is amiss and appears to be random.

my league too

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Red Craigie Super Mod
282 days ago

Jean

Red

Jean

I agree, this is ridiculous. No research points earned, no XP points, no income!

Nobody has reported no Xp or income yet that I have noticed. Can you reopen the race review and check your financials and see if that was a display error:

https://igpmanager.com/app/d=raceReview

It's important to get these things right as every little bit of information is going to help admins and devs find the problem.

See my post just above: I stand corrected, but the post race message DID say 0 XP and 0 income.

Thank you for confirming.

Yes I have noticed this also, this was a rare bug before the migration, another moderator informed me of this today when I experienced it and advised a refresh would fix it.

It does seem to be occurring more frequently now for me. So it might be tied to everything else or it could be totally seperate.

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