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Forums > Global Forums (English) > Bugs

Official
iGP Manager 3D - Bugs mega thread

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Jack Brabham medal 5055
3 years 214 days ago
3D race viewer still does not work on Mac. Tried it out today and it froze on full screen. Couldn't access my controls at all. Had to do a forced reboot. Pretty shitty.
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Jiří Kratochvíl medal 5000
3 years 214 days ago

Jack
3D race viewer still does not work on Mac. Tried it out today and it froze on full screen. Couldn't access my controls at all. Had to do a forced reboot. Pretty shitty.



on win 10 home 2004 too

but force restart doesn't help
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Emin Zeynali medal 5000
3 years 213 days ago
Now it's time for race. But instead of racing i watch black screen and 'enjoy the race'. This is some kind of mockery? Fix it
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Ryan Harris medal 5000
3 years 213 days ago
No save strategy button, cannot save upgrades to car once selected, iOS app constantly crashing. Have deleted the iOS app, restarted my iPad and redos loaded the iOS app. Still happening and still no save strategy / changes button anywhere
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Gert Rose medal 5007 Super Mod
3 years 213 days ago

Ryan
No save strategy button, cannot save upgrades to car once selected, iOS app constantly crashing. Have deleted the iOS app, restarted my iPad and redos loaded the iOS app. Still happening and still no save strategy / changes button anywhere

This was the result of an update few hours ago that didn't fare well on tablets. Has been fixed in the meantime, see this thread.
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John Doe medal 5000
3 years 213 days ago
Gert

Ryan
No save strategy button, cannot save upgrades to car once selected, iOS app constantly crashing. Have deleted the iOS app, restarted my iPad and redos loaded the iOS app. Still happening and still no save strategy / changes button anywhere

This was the result of an update few hours ago that didn't fare well on tablets. Has been fixed in the meantime, see this thread.


Why is it everytime you update or try to fix something it always ends up worse? For the love of God take your time and test it before release.. I'm loosing faith in you guys and I've been around a long time and want to stay but you're making is hard.

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Ksawery George medal 5000
3 years 209 days ago
I cnat go to my league races without the app crashing even after the update i really need help
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Jack Basford medal 5549 CEO & CTO
3 years 208 days ago
Robin
I cnat go to my league races without the app crashing even after the update i really need help

What device and OS version are you using?

Yesterday I ordered one of each of our three most problematic devices (Huawei P20 Lite, Samsung J5 Pro, Samsung A6). We are throwing everything at stability and bug fixing right now. The last patch was a big step forwards but there are still enough reports that we want to expand our range of test devices to ensure we include the ones with the most problems.
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Jack Basford medal 5549 CEO & CTO
3 years 206 days ago (Last edited by Jack Basford 3 years 206 days ago)
I have some positive news on how things are going with the new devices. When we first got the P20 Lite it was crashing every single time I ran a race, regardless of whether it was 2D or 3D. 3D would crash during the race, 2D would crash exiting the viewer. Using the update that we're currently working on I have been able to run entire 3D races on it. It's a phone that's only suitable for 2D, so we don't recommend running 3D on it, yet it can now crawl through 3D without crashing in our tests. On more powerful devices the performance and stability of the app will also be greatly improved as a result of these changes.

We are hopeful that the next update should be another leap forwards for performance, perhaps bigger than 4.020 was for Android. It should arrive at some point next week on all platforms and eliminate the crashes some people are still experiencing on lower end devices.
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Timothy Barry medal 5808
3 years 206 days ago
I am sure that this may not belong on this particular thread, but allow me to change the subject from reporting bugs for now.  A moderator or developer may even want to change where this post is put, and I do not mind however you deal with it.

I think now may be time to give Jack Basford and the rest of the team at Igp Towers a big thank you for all of the work you have and are putting in to make this the best game possible.  It is also time to thank Josè and all of the other moderators for taking all of the flak that has come their way and acting in a professional manner.  Do not forget that nearly all moderators are volunteers and do this job for no remuneration and take time out of their already busy schedules to preform this task.

So, a big thank you to everyone whom keeps this game alive in the background.
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Slo Bro medal 5000
3 years 206 days ago

Timothy
I am sure that this may not belong on this particular thread, but allow me to change the subject from reporting bugs for now.  A moderator or developer may even want to change where this post is put, and I do not mind however you deal with it.

I think now may be time to give Jack Basford and the rest of the team at Igp Towers a big thank you for all of the work you have and are putting in to make this the best game possible.  It is also time to thank Josè and all of the other moderators for taking all of the flak that has come their way and acting in a professional manner.  Do not forget that nearly all moderators are volunteers and do this job for no remuneration and take time out of their already busy schedules to preform this task.

So, a big thank you to everyone whom keeps this game alive in the background.


Agreed, 3 x hurray for IGP


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John Doe medal 5000
3 years 203 days ago
Thought we were passed the major bugs . Guess not 
I am so sick of the game trying to force 3D on me everytime I race.

Get the hint NOBODY wants 3D and NEVER will.



https://drive.google.com/file/d/17bWckjT7ClwfN340SM5eGHRYd-ACBP5a/view?usp=drivesdk
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Timothy Barry medal 5808
3 years 203 days ago

Mr
Thought we were passed the major bugs . Guess not 
I am so sick of the game trying to force 3D on me everytime I race.

Get the hint NOBODY wants 3D and NEVER will.



https://drive.google.com/file/d/17bWckjT7ClwfN340SM5eGHRYd-ACBP5a/view?usp=drivesdk



That, my friend is not true.  Please be considerate to others whom applaud innovation by only giving constructive criticism on here.  It looks like 3D is here to stay, so this would be the best way to go.


Mods and Devs, sorry if I have overstepped the mark here by potentially putting words in your mouths.  I just thought that this needed to be said.
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Jim James medal 5000
3 years 203 days ago

Timothy

Mr
Thought we were passed the major bugs . Guess not 
I am so sick of the game trying to force 3D on me everytime I race.

Get the hint NOBODY wants 3D and NEVER will.



https://drive.google.com/file/d/17bWckjT7ClwfN340SM5eGHRYd-ACBP5a/view?usp=drivesdk



That, my friend is not true.  Please be considerate to others whom applaud innovation by only giving constructive criticism on here.  It looks like 3D is here to stay, so this would be the best way to go.


Mods and Devs, sorry if I have overstepped the mark here by potentially putting words in your mouths.  I just thought that this needed to be said.



Obviously 3D is here to stay but honestly is the game any better overall then it was 8 weeks ago? 

I’m all for improvements but we have had to put up with a inferior version of the game since this 3D update was attempted 
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Timothy Barry medal 5808
3 years 203 days ago
@Jim James
All I am saying is that no infornation that the developers can use will come from effing, Jeffing, moaning and groaning about it all.  You have to constructively criticise the things that are wrong and praise the things that are good.  That is the only way that the developers can improve things.  And, no, I will not personally condone going back to the old game version.  Change is usually good...
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Ozz Bozz medal 5009
3 years 203 days ago
I can't enter live game? Is something going on?
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B18 Harry medal 5491
3 years 203 days ago

Timothy
@Jim James
All I am saying is that no infornation that the developers can use will come from effing, Jeffing, moaning and groaning about it all.  You have to constructively criticise the things that are wrong and praise the things that are good.  That is the only way that the developers can improve things.  And, no, I will not personally condone going back to the old game version.  Change is usually good...


To be fair, he put a screenshot of the problem and this is meant to be a thread to report bugs. I’m sure they’re thick skinned enough to ignore the criticism. By people replying about how rude someone was, or how something was worded, is just going to mean that actual bugs people are reporting could get missed (I understand the irony of me saying this and posting something that isn’t a bug)!


They’re also hiring staff if you want to be a moderator ? 
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Timothy Barry medal 5808
3 years 203 days ago
Nah.  They are hiring more devs, and I am no programmer...
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Kevin Bissell medal 5000 Super Mod
3 years 202 days ago
Guys, moderators are not staff, we're unpaid volunteers who try our best to keep the forum under control to allow the staff to get on with more important stuff like improving the game.

But Mark is correct, this is a bugs thread and although the support and positive messages are most welcome they're probably best posted elsewhere to keep this one on-topic.
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John Doe medal 5000
3 years 202 days ago
Change is usually good you got that spot on,  but there are some exceptions..like 3D, you can't blame us for being angry as we have been waiting a very long time for actualll gameplay updates and we end up with 3D which is so terribly buggy it impacts the game quite a lot. So instead of making progress it's going backwards.dont get me wrong the Devs have clearly worked hard on the 3D and I can imagine it being awesome only on PC and I would probably use it but the sheer amount of bugs is laughable. It was promised to be fixed very fast but it's just getting worse each update.
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