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Official
iGP Manager 3D - Bugs mega thread

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medal 5000
3 years 196 days ago
M
The point of updates is to improve any game and iron out identified bugs.  Most of us have been patient with the game changes in the expectation that you will resolve the issues and end up with a superior product.  However, this is clearly not the direction this game is going in.

The iOS update today was supposed to resolve many of these issues, but it hasn’t, in fact things have got much worse.  Tonight the ltalian GP in my league was a disaster.  In 2D at MAXIMUM zoom it was like watching ants the cars and track were so small, making it impossible to see anything.  Tyres regardless of type massively overheat at any push level.  The plus/minus keys in strategy and also at car upgrade are missing.  In my opinion the game is now unplayable


I also face issues similar
I honestly cannot believe the amount of errors this game has, I wouldn't mind if it was an update we wanted but this isn't, I'm surprised they actually managed to built an app altogether. This means the actual updates we wanted are probably not coming until 2035 after they fixed this hot mess.
I just wish they would or could roll back to before this stupid 3D and work on actual things we want and continue 3D for another year until it's actually playable 
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medal 5000
3 years 196 days ago

Unfortunately after this useless update they ruined the game.
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medal 5000
3 years 196 days ago
I disagree .... I cleared the cache and now the game works fine ....
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medal 5302 CEO & CTO
3 years 196 days ago (Last edited by Jack Basford 3 years 196 days ago)
Mr
Could be using apple as an excuse

There were specific reasons this update in particular was slow on Apple. They recently made drastic changes to how user data and privacy is handled. You will find many articles about this online, like this one. That impacted all developers and created some extra delays on iOS. We had to spend extra time complying with those new regulations in this update because it arrived at the same time as those changes, plus the review time, so that was the reason it was delayed relative to the Google Play update.

We are really focused on one issue in particular now - that is the reported crashes on Android. We can see that it has impacted a lot of users on lower end devices, and we are making good progress in to this today. That's the last critical "bug" type issue we have to get on top of before we can focus on gameplay.

I have begun compiling information on tyres, overtaking etc. and work will start on this soon. Starting with a clearer picture of what needs to change and how, we'll be able to make faster changes to balance gameplay. Frankly, it was unintentional that the update had some of the effects it had, but changing tracks and racing lines has obviously created a a series of outcomes (mainly near level 20) which will require rebalancing. That's coming in to focus now that we're wrapping up the initial patches on 3D.

EDIT: As you may have seen, we are also hiring to get more hands on these patches and updates so we can start bringing them to you sooner. I want faster progress and I know you do too, so I'm doing my best to strengthen the team in the areas that need reinforcements so we can pick up the pace.
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medal 5000
3 years 196 days ago

Jack
Mr
Could be using apple as an excuse

There were specific reasons this update in particular was slow on Apple. They recently made drastic changes to how user data and privacy is handled. You will find many articles about this online, like this one. That impacted all developers and created some extra delays on iOS. We had to spend extra time complying with those new regulations in this update because it arrived at the same time as those changes, plus the review time, so that was the reason it was delayed relative to the Google Play update.

We are really focused on one issue in particular now - that is the reported crashes on Android. We can see that it has impacted a lot of users on lower end devices, and we are making good progress in to this today. That's the last critical "bug" type issue we have to get on top of before we can focus on gameplay.

I have begun compiling information on tyres, overtaking etc. and work will start on this soon. Starting with a clearer picture of what needs to change and how, we'll be able to make faster changes to balance gameplay. Frankly, it was unintentional that the update had some of the effects it had, but changing tracks and racing lines has obviously created a a series of outcomes (mainly near level 20) which will require rebalancing. That's coming in to focus now that we're wrapping up the initial patches on 3D.

EDIT: As you may have seen, we are also hiring to get more hands on these patches and updates so we can start bringing them to you sooner. I want faster progress and I know you do too, so I'm doing my best to strengthen the team in the areas that need reinforcements so we can pick up the pace.



I logged in today for my race and it was forced into 3D even tho I had selected 2D, I gave it a lap or two to check the progress and the cars glitch quite alot still this was in Monaco if it helps you, I had to close the app and open it again and it changed back to 2D. I've played this game a long time as you can see, I don't care how fast or slow you go personally I would prefer you to say right right fee bugs etc it will be delayed that's perfectly acceptable and cools down tempers, just update on the forum your progress like a teaser or picture that kinda thing to keep everytone updated,  The 3D is awesome work the guys done a good job designing and I'm sure end game this game will be very good. Thanks stay safe ?
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medal 5000
3 years 195 days ago
Hello everyone.
I am in a league and in it, many people are getting angry by he fact that the cars are making accordions in the turns. Indeed, they block each other, and it almost stop all the cars. I don't know why, but i think that this is the side by side overtake or something like that, or that's due to 3D, I don't know. This thing makes the game unplayable and this isn't fluid in the turns. Therefore, the overtakes are really difficult, only with the DRS. 
Maybe could you do something for that.
Thanks
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medal 5302 CEO & CTO
3 years 195 days ago
Hugo
the cars are making accordions in the turns

A dev is assigned to work on this and it likely also has links to the way cars cut the corners on some tracks. While there is an accordian effect in real life too - at slower speeds the cars are closer and at higher speeds they are further apart - anywhere it doesn't seem accurate or true to the simulation / timing data is where we can find improvements.

My understanding is that it's a balancing act for the developers in that area to get the cars moving smoothly and accurately. It's easy to have smooth inaccurate movements or jittery accurate movements, but smooth and accurate movements are hard to achieve. It also has to compensate for any instability in the internet connection, which there can be a lot of on mobile networks. Imagine how much smoother car movements need to be with the resolution we offer now, and that makes the balancing act with accuracy that much tougher.

This is the simplest explanation I can give, because it's not simple, it's very complicated. We understand the challenge though and what needs to change to get higher accuracy. If there is too much "accordian" then the smoothing needs refining. Now that 2D and 3D are in sync anything we improve in one will also be improved in the other.
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medal 5000
3 years 195 days ago (Last edited by James Greer 3 years 195 days ago)
Race loading issues seems to be a new thing since the last update to the app a few days ago.

This race should be done and dusted from when it was started, but it can't seem to get past qualifying. 
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medal 5000
3 years 194 days ago
Not sure if it's a bug or intended, 2D zoom has changed you can no longer zoom in to your car. If it's a bug leave it the max amount of zoom is perfect
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medal 5000
3 years 194 days ago (Last edited by James Greer 3 years 194 days ago)
Something fishy in the gap data, is why it's so hard to overtake.
Your side by side with the car you're trying to past, but the gap is saying you're 0.80 behind him.
So you have to stay stuck behind him until you get DRS and it's not so easy because he also has DRS.

Edit: It's not a 3D fault, because I had this same issue many times before mostly in Brazil well before 3D was ever a thing.
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medal 5000
3 years 194 days ago

James
Something fishy in the gap data, is why it's so hard to overtake.
Your side by side with the car you're trying to past, but the gap is saying you're 0.80 behind him.
So you have to stay stuck behind him until you get DRS and it's not so easy because he also has DRS.

Edit: It's not a 3D fault, because I had this same issue many times before mostly in Brazil well before 3D was ever a thing.



Same thing at Italy, especially noticeable at Curva Grande, T3. 
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medal 5000
3 years 194 days ago

Richard

James
Something fishy in the gap data, is why it's so hard to overtake.
Your side by side with the car you're trying to past, but the gap is saying you're 0.80 behind him.
So you have to stay stuck behind him until you get DRS and it's not so easy because he also has DRS.

Edit: It's not a 3D fault, because I had this same issue many times before mostly in Brazil well before 3D was ever a thing.



Same thing at Italy, especially noticeable at Curva Grande, T3. 



It's a weird one. The gap counts up as if you're already past the car your stuck behind. LOL
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medal 5000
3 years 194 days ago

James

Richard

James
Something fishy in the gap data, is why it's so hard to overtake.
Your side by side with the car you're trying to past, but the gap is saying you're 0.80 behind him.
So you have to stay stuck behind him until you get DRS and it's not so easy because he also has DRS.

Edit: It's not a 3D fault, because I had this same issue many times before mostly in Brazil well before 3D was ever a thing.



Same thing at Italy, especially noticeable at Curva Grande, T3. 



It's a weird one. The gap counts up as if you're already past the car your stuck behind. LOL



and vice versa, i was in P3, clearly still had the bronze outline thing but counting the cars i was actually P8, granted it was hard to count the cars cause it felt like i was viewing from the moon despite being fully zoomed in
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medal 5000
3 years 194 days ago
Jack
Hugo
the cars are making accordions in the turns

A dev is assigned to work on this and it likely also has links to the way cars cut the corners on some tracks. While there is an accordian effect in real life too - at slower speeds the cars are closer and at higher speeds they are further apart - anywhere it doesn't seem accurate or true to the simulation / timing data is where we can find improvements.

My understanding is that it's a balancing act for the developers in that area to get the cars moving smoothly and accurately. It's easy to have smooth inaccurate movements or jittery accurate movements, but smooth and accurate movements are hard to achieve. It also has to compensate for any instability in the internet connection, which there can be a lot of on mobile networks. Imagine how much smoother car movements need to be with the resolution we offer now, and that makes the balancing act with accuracy that much tougher.

This is the simplest explanation I can give, because it's not simple, it's very complicated. We understand the challenge though and what needs to change to get higher accuracy. If there is too much "accordian" then the smoothing needs refining. Now that 2D and 3D are in sync anything we improve in one will also be improved in the other.



I really appreciate the devs and staffs are listening to their community. I understand that this is a lot of work to develop the game perfectly. At the moment you give the maximum for it, I wish you a lot of courage to reach your goal. Then, I know that there are accordians in the turns, but I think that before the update, the accordians were less pronounced, isn't it? And it was more playable.

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medal 5000
3 years 191 days ago
I have just attempted a race on iPad (latest generation) using the latest app update 4.012 (418) and now the game is completely unplayable for me, I race in 2D with the icons view because it’s easier for me to understand what is happening in the race, my issue is that the icons are far to small now and the zoom is too far out from the track, I am now unable to see the icons properly and I was unable to comfortably follow what was happening without having to hold my iPad right up to my face 

Please can you consider making the icons bigger again or at least give the player a choice of sizes if you want that size as you default or I will unfortunately not be able to play this game as further 
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medal 5002
3 years 191 days ago
I had the same issues with my iPad and if you clear your cache it should be ok next time you race
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medal 5000
3 years 191 days ago

Mitchell
I had the same issues with my iPad and if you clear your cache it should be ok next time you race



Thanks I will try that for tonight’s race
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medal 5000
3 years 191 days ago
(Replying with second account). I’ve changed my mind.  Having done a few races now since update it’s looks like it’s track dependant.  Maybe now 2&3d are synced it’s caused by the zoom level of the 3D mode?
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medal 5239
3 years 190 days ago
Seems to be a bug on Brazil, teleporting out of pits, you teleport back, I didn’t experience it myself (also weird) but saw that others did. And also seems different speeds in the pits also 
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medal 5000
3 years 190 days ago
I go to get in the race it loads to a certain point and then kicks me out.
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