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Official
An open letter to the community

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This topic has been closed by the moderator José Trujillo
medal 6513
123 days ago
I just want to say a huge thank you to all of the devs and the team that made this game possible and who dedicate so much of their time to it. I got the game around 4 months ago and I absolutely love it. I found a fantastic league and this game has become a part of daily life, I can't praise it more. Of course, there are aspects of the game that aren't perfect, but from what I've seen the team are dedicated to making their way through the issues, and are constantly updating the game to improve the experience for us. Personally, I'd like to see adjustments to the tyre model so that we're not all using softs 90 percent of the time, but I'm not going to moan at them about it, and I can imagine it's not an easy undertaking. We have to understand that the changes are never going to please everybody, and sometimes a bug fix or a change can have unexpected side effects when applied in lobbies. 
What I'm basically saying is give the guys a break, it's not like it's made by EA 😂👍👍
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medal 5857
103 days ago
This game is great. Keep up the good work.
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medal 5343
103 days ago
Greetings from a new player.
I just played for about 3 days, and i found that simplicity and easy-to-grasp this game has offered is what im looking for from a racing simulation game. I dont have a much money to spend in a mobile game, but im willing to spend some amount in a game that i really like because its quite fair.
Keep up a good work
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medal 6369
55 days ago

Jack
Dear Managers,
The journey from 2017 to present has been an incredible rollercoaster ride, with the iGP Manager community growing to over 2 million managers. Since the launch of the original iGP Manager in 2011 this game and its community have exceeded my expectations countless times along the way. It's time for me to personally acknowledge that we have not always met your expectations, those of our most dedicated managers, on the matters of qualifying, pit stops, tyres, flags/VSC etc.

A comment on the most recent blog regarding the new Hall of Fame summarised that as "another useless update", encapsulating the frustration these managers feel in waiting for these points to be addressed. You might be surprised to learn that I agree with most of the criticism. They are fairly accurate assessments of the issues we need to address, and we will address them. That starts with a patch to improve pit stops tomorrow.

Naturally, speculation on what we're doing from the outside is a guessing game that will always fall short of a real explanation. I too would be quite confused by the trajectory of our updates if I thought they were done in priority order. The first understanding I would like to establish here is that they are NOT being released or developed in priority order. Rather, they are laying the foundations for what comes next. The second thing I would like to clarify is that not everything is as simple as it seems, e.g. developers were assigned to tasks like qualifying in the past and none of the solutions fully satisfied the community. Eventually, those developers had to be pulled away from those tasks, back to the bigger picture and future we are working on.

Growing and managing a totally independent company with limited resources impacts our decision making and priorities in a big way. With those limited resources, in 2011 we brought real-time grand prix of up to 2 hours in duration to the browser, and in 2017 repeated this at scale on mobile phones, an achievement still unmatched by larger teams with budgets we could only dream of. Everything we have done to date does not scratch the surface of our ambitions, though. To achieve our ambitions starting from our position as a small indie requires making some difficult decisions, sacrifices and prioritisations along the way. Any game dev could easily spend every day tweaking and patching, but this leaves them exposed, standing still in a fast-paced world, sure to be overtaken or to become irrelevant as the world changes. Instead, we have chosen to future-proof the foundations of iGP Manager in a way that will ultimately deliver far greater value to everyone.

Current updates won't make sense if viewed as arriving in priority order, or like we thought this was what the game needed most right now. We're not stupid, we hear you. I truly appreciate the patience the community has shown, during times when I couldn't even say this much about the work we are doing. I believe your full confidence in us will be restored over the remainder of 2020, as the level of support we've received from you has enabled us to continue to push forward and innovate.

As in 2011 and 2017, we have stretched ourselves to the limit in order to do this. We've been forced to take our focus off of the present to some extent in order to create the future we want to build. I apologise for being so ambiguous, but the good news is you haven't got long to wait until you will understand. In the near future a big part of the team will shift entirely to bug fixing and supporting you in any concerns. I promise that the future we are building together will be worth the wait.


Near future? 103 days now...
md-quotelink
medal 5000
48 days ago
wow..
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medal 6481
43 days ago

Slo

Jack
Dear Managers,
The journey from 2017 to present has been an incredible rollercoaster ride, with the iGP Manager community growing to over 2 million managers. Since the launch of the original iGP Manager in 2011 this game and its community have exceeded my expectations countless times along the way. It's time for me to personally acknowledge that we have not always met your expectations, those of our most dedicated managers, on the matters of qualifying, pit stops, tyres, flags/VSC etc.

A comment on the most recent blog regarding the new Hall of Fame summarised that as "another useless update", encapsulating the frustration these managers feel in waiting for these points to be addressed. You might be surprised to learn that I agree with most of the criticism. They are fairly accurate assessments of the issues we need to address, and we will address them. That starts with a patch to improve pit stops tomorrow.

Naturally, speculation on what we're doing from the outside is a guessing game that will always fall short of a real explanation. I too would be quite confused by the trajectory of our updates if I thought they were done in priority order. The first understanding I would like to establish here is that they are NOT being released or developed in priority order. Rather, they are laying the foundations for what comes next. The second thing I would like to clarify is that not everything is as simple as it seems, e.g. developers were assigned to tasks like qualifying in the past and none of the solutions fully satisfied the community. Eventually, those developers had to be pulled away from those tasks, back to the bigger picture and future we are working on.

Growing and managing a totally independent company with limited resources impacts our decision making and priorities in a big way. With those limited resources, in 2011 we brought real-time grand prix of up to 2 hours in duration to the browser, and in 2017 repeated this at scale on mobile phones, an achievement still unmatched by larger teams with budgets we could only dream of. Everything we have done to date does not scratch the surface of our ambitions, though. To achieve our ambitions starting from our position as a small indie requires making some difficult decisions, sacrifices and prioritisations along the way. Any game dev could easily spend every day tweaking and patching, but this leaves them exposed, standing still in a fast-paced world, sure to be overtaken or to become irrelevant as the world changes. Instead, we have chosen to future-proof the foundations of iGP Manager in a way that will ultimately deliver far greater value to everyone.

Current updates won't make sense if viewed as arriving in priority order, or like we thought this was what the game needed most right now. We're not stupid, we hear you. I truly appreciate the patience the community has shown, during times when I couldn't even say this much about the work we are doing. I believe your full confidence in us will be restored over the remainder of 2020, as the level of support we've received from you has enabled us to continue to push forward and innovate.

As in 2011 and 2017, we have stretched ourselves to the limit in order to do this. We've been forced to take our focus off of the present to some extent in order to create the future we want to build. I apologise for being so ambiguous, but the good news is you haven't got long to wait until you will understand. In the near future a big part of the team will shift entirely to bug fixing and supporting you in any concerns. I promise that the future we are building together will be worth the wait.


Near future? 103 days now...



115 now....😏😏
md-quotelink
medal 6369
43 days ago

Daniel 

Slo

Jack
Dear Managers,
The journey from 2017 to present has been an incredible rollercoaster ride, with the iGP Manager community growing to over 2 million managers. Since the launch of the original iGP Manager in 2011 this game and its community have exceeded my expectations countless times along the way. It's time for me to personally acknowledge that we have not always met your expectations, those of our most dedicated managers, on the matters of qualifying, pit stops, tyres, flags/VSC etc.

A comment on the most recent blog regarding the new Hall of Fame summarised that as "another useless update", encapsulating the frustration these managers feel in waiting for these points to be addressed. You might be surprised to learn that I agree with most of the criticism. They are fairly accurate assessments of the issues we need to address, and we will address them. That starts with a patch to improve pit stops tomorrow.

Naturally, speculation on what we're doing from the outside is a guessing game that will always fall short of a real explanation. I too would be quite confused by the trajectory of our updates if I thought they were done in priority order. The first understanding I would like to establish here is that they are NOT being released or developed in priority order. Rather, they are laying the foundations for what comes next. The second thing I would like to clarify is that not everything is as simple as it seems, e.g. developers were assigned to tasks like qualifying in the past and none of the solutions fully satisfied the community. Eventually, those developers had to be pulled away from those tasks, back to the bigger picture and future we are working on.

Growing and managing a totally independent company with limited resources impacts our decision making and priorities in a big way. With those limited resources, in 2011 we brought real-time grand prix of up to 2 hours in duration to the browser, and in 2017 repeated this at scale on mobile phones, an achievement still unmatched by larger teams with budgets we could only dream of. Everything we have done to date does not scratch the surface of our ambitions, though. To achieve our ambitions starting from our position as a small indie requires making some difficult decisions, sacrifices and prioritisations along the way. Any game dev could easily spend every day tweaking and patching, but this leaves them exposed, standing still in a fast-paced world, sure to be overtaken or to become irrelevant as the world changes. Instead, we have chosen to future-proof the foundations of iGP Manager in a way that will ultimately deliver far greater value to everyone.

Current updates won't make sense if viewed as arriving in priority order, or like we thought this was what the game needed most right now. We're not stupid, we hear you. I truly appreciate the patience the community has shown, during times when I couldn't even say this much about the work we are doing. I believe your full confidence in us will be restored over the remainder of 2020, as the level of support we've received from you has enabled us to continue to push forward and innovate.

As in 2011 and 2017, we have stretched ourselves to the limit in order to do this. We've been forced to take our focus off of the present to some extent in order to create the future we want to build. I apologise for being so ambiguous, but the good news is you haven't got long to wait until you will understand. In the near future a big part of the team will shift entirely to bug fixing and supporting you in any concerns. I promise that the future we are building together will be worth the wait.


Near future? 103 days now...



115 now....😏😏


Winter is coming
md-quotelink
medal 5005
39 days ago

Jack
Dear Managers,
The journey from 2017 to present has been an incredible rollercoaster ride, with the iGP Manager community growing to over 2 million managers. Since the launch of the original iGP Manager in 2011 this game and its community have exceeded my expectations countless times along the way. It's time for me to personally acknowledge that we have not always met your expectations, those of our most dedicated managers, on the matters of qualifying, pit stops, tyres, flags/VSC etc.

A comment on the most recent blog regarding the new Hall of Fame summarised that as "another useless update", encapsulating the frustration these managers feel in waiting for these points to be addressed. You might be surprised to learn that I agree with most of the criticism. They are fairly accurate assessments of the issues we need to address, and we will address them. That starts with a patch to improve pit stops tomorrow.

Naturally, speculation on what we're doing from the outside is a guessing game that will always fall short of a real explanation. I too would be quite confused by the trajectory of our updates if I thought they were done in priority order. The first understanding I would like to establish here is that they are NOT being released or developed in priority order. Rather, they are laying the foundations for what comes next. The second thing I would like to clarify is that not everything is as simple as it seems, e.g. developers were assigned to tasks like qualifying in the past and none of the solutions fully satisfied the community. Eventually, those developers had to be pulled away from those tasks, back to the bigger picture and future we are working on.

Growing and managing a totally independent company with limited resources impacts our decision making and priorities in a big way. With those limited resources, in 2011 we brought real-time grand prix of up to 2 hours in duration to the browser, and in 2017 repeated this at scale on mobile phones, an achievement still unmatched by larger teams with budgets we could only dream of. Everything we have done to date does not scratch the surface of our ambitions, though. To achieve our ambitions starting from our position as a small indie requires making some difficult decisions, sacrifices and prioritisations along the way. Any game dev could easily spend every day tweaking and patching, but this leaves them exposed, standing still in a fast-paced world, sure to be overtaken or to become irrelevant as the world changes. Instead, we have chosen to future-proof the foundations of iGP Manager in a way that will ultimately deliver far greater value to everyone.

Current updates won't make sense if viewed as arriving in priority order, or like we thought this was what the game needed most right now. We're not stupid, we hear you. I truly appreciate the patience the community has shown, during times when I couldn't even say this much about the work we are doing. I believe your full confidence in us will be restored over the remainder of 2020, as the level of support we've received from you has enabled us to continue to push forward and innovate.

As in 2011 and 2017, we have stretched ourselves to the limit in order to do this. We've been forced to take our focus off of the present to some extent in order to create the future we want to build. I apologise for being so ambiguous, but the good news is you haven't got long to wait until you will understand. In the near future a big part of the team will shift entirely to bug fixing and supporting you in any concerns. I promise that the future we are building together will be worth the wait.


many beautiful words but the facts?

md-quotelink
medal 5351
39 days ago
Guys, we're in Fall and they wanted to release that in this season. Any release could be delayed, but the more you insist is not going to make it sooner. In fact, if they do not work carefully then more bugs & wrong results we'll have.

I could agree you start get impatient in December-January, not now...
md-quotelink
medal 4947 COMMUNITY MANAGER
39 days ago

David
Guys, we're in Fall and they wanted to release that in this season. Any release could be delayed, but the more you insist is not going to make it sooner. In fact, if they do not work carefully then more bugs & wrong results we'll have.

I could agree you start get impatient in December-January, not now...


❤️

md-quotelink
medal 5830
39 days ago
Fair, fair... Though could we have a teensy weensy hint? Pwweeease?
md-quotelink
medal 6588
39 days ago
Windmills
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medal 5005
39 days ago
the problem is not the updates but the unsolved bugs to which others will be added with the next updates
md-quotelink
medal 4947 COMMUNITY MANAGER
39 days ago

Dome
the problem is not the updates but the unsolved bugs to which others will be added with the next updates


Hey Dome,


I invite you to read the changelog, we’re constantly fixing bugs. http://igpmanager.com/changelog
md-quotelink
medal 5005
39 days ago
the bug you solved yesterday has existed for two months or more such a serious bug had to be solved immediately .... I'm curious what other bug this your intervention will bring.
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medal 5629
39 days ago
Another useless update today which will bring more bugs towards the players...Sad life.
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medal 4947 COMMUNITY MANAGER
39 days ago

Lai
Another useless update today which will bring more bugs towards the players...Sad life.


Sorry what’s today’s update?

md-quotelink
medal 5629
39 days ago

José

Lai
Another useless update today which will bring more bugs towards the players...Sad life.


Sorry what’s today’s update?




Sorry who is Jose?
md-quotelink
medal 6369
39 days ago
José

Lai
Another useless update today which will bring more bugs towards the players...Sad life.


Sorry what’s today’s update?




Although i don’t agree with Lai on this one, i understand his frustration. David is right, we should be more patient for the big update, on the other hand, when the game owner tells us there would be a major shift towards bug fixing in the near future and we keep coming across the same bugs, makes we wonder if anything at all will happen in fall.

I do hope so but all we got is radio silence so far. Can anyone just acknoledge there is something big and good coming?
md-quotelink
medal 6521 MODERATOR
39 days ago
Lai
...will bring more bugs towards the players...


I'm very curious, which bug do you have in mind that is related to their attempt to fix that bug of leaving and rejoining with overpowered car ?
md-quotelink

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