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Unscheduled Maintenance (2017-07-26)

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medal 5000
7 years 152 days ago
I also have the "go to race" issue :/

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medal 5000
7 years 152 days ago
Hello.
I have since yesterday evening the problem that my live race was not started.
In addition, I still see the Spain GP as a live race although the race ended yesterday evening.
So I have no final result available.
Please help!
Sebastian Lohr
League: F1 Championship (German)
Race: Spain GP
Race start: 20:00
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medal 5000
7 years 152 days ago
I cant play cause i just can see a message to watch the live race like the last race i participate is still in progress...thank you!
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medal 5000
7 years 152 days ago
Thanks Jack :D
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medal 5000
7 years 152 days ago
Obviously everyone's having issues so there's no point keeping on posting that you have issues it's apparent they are trying to resolve them and that all races that started and have not completed will be rerun at a later date I would presume all races due to start in meantime will also be postponed presumably for 24hours
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medal 5000
7 years 152 days ago
Hello Jack. My league is F1 World Championship (Italian). Yesterday there would have been the inaugural race in Australia at 20:30, right in the middle of the issues. The race was postponed to today at the same time but I have two problems: I can't complete the last two laps I have still got because the other three weren't registered and the other problem, the main one, is that I can't modify the race strategy because the site tells me the time has expired although the race was cancelled. I hope this problem could be fixed in time, it would be very helpful. I know you are working very hardly to fix these issues, thanks for the attention :D
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medal 5549 CEO & CTO
7 years 152 days ago
Races are being postponed, but they are mainly going to the 28th rather than the 27th. This is because our postpone script is searching for everything in the period that may have been affected, and moving it to the first race slot at least 24 hours after that. So, it's looking for something at least 24hrs after the 27th.

Hopefully that clears up any confusion about the new next race dates that are appearing.
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medal 5000
7 years 152 days ago
Still says I'm on yesterday's race
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medal 5549 CEO & CTO
7 years 152 days ago
It will do for many of you for a little while longer. There are 2000+ leagues still go to.
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medal 5000
7 years 152 days ago
My car setup is no longer correct. Where I saved it, it now says ride,wing, and suspension levels are either high, low, or too soft after I had already set them and it said they were good. Also, suspension was never changed as it was good on neutral... my race is a few hours away. Hope you can help as I can't change and save it anymore. Thanks
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medal 5000
7 years 152 days ago
I'm not admin of the league (id. 5840), but our race got postponed for whole week, even when next race slots are on friday and sunday.
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medal 5000
7 years 152 days ago
thanks for the update
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medal 5000
7 years 152 days ago
Jack
UPDATE 4: Races are being postponed, but they are mainly going to the 28th rather than the 27th. This is because our postpone script is searching for everything in the period that may have been affected, and moving it to the first race slot at least 24 hours after that. So, it's looking for something at least 24hrs after the 27th. Hopefully that clears up any confusion about the new next race dates that are appearing.[/s]


Hi Jack, quick question;

Do you mean that the race for the 27th will go on as planned, and the race of the 26th will be postponed to the 28th?
Or do you mean everything will be shifted, so there will be no races on the 27th, and the competitions will resume from the 28th?
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medal 5174
7 years 152 days ago
A mi no me deja hacer las clasificaciones ni reparar los coches ni entrenamientos ni fichajes ni nada de nada llevo así varias semanas ya a b poder hacer las configuraciones pertinentes para las carreras,el motivo que me da es por que dice que estoy en una carrera en vivo,por favor solucionarlo.
Lo e probado todo,desde cerrar y abrir otra vez la sesión, desinstalar y volver a instalar la app y desde la web me pasa lo mismo,cambiar la contraseña ,el nombre del equipo,me salido de la liga en la que estaba para volver meterme acarreando me la sanción y dejándome el nivel del coche muy bajos.
Gracias y un saludo
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medal 5000
7 years 152 days ago
Approfitto, in mezzo a tutto questo caos, per ringraziare Jack e tutto il suo team per essere tanto disponibili. Bellissimo gioco e ottima gestione da parte vostra. Senza dubbio da 5 stelle e lode ;)
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medal 5000
7 years 152 days ago
I can't do my setup and my strategie because there standing all the time 'go to the race'. And i can't also see the result. And i nearly failliet because of this problem
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medal 5549 CEO & CTO
7 years 152 days ago
Boris
Hi Jack, quick question;
Do you mean that the race for the 27th will go on as planned, and the race of the 26th will be postponed to the 28th?
Or do you mean everything will be shifted, so there will be no races on the 27th, and the competitions will resume from the 28th?

The race from the 26th will take place on the 28th (assuming your league races daily), or to the next available slot after the 27th.
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medal 5000
7 years 152 days ago
Stephen
My car setup is no longer correct. Where I saved it, it now says ride,wing, and suspension levels are either high, low, or too soft after I had already set them and it said they were good. Also, suspension was never changed as it was good on neutral... my race is a few hours away. Hope you can help as I can't change and save it anymore. Thanks


You were gifted 5 tokens so you can use 3 of them and use "Ideal setup"
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medal 5000
7 years 152 days ago
Tenía los reglajes del coche perfectos antes del mantenimiento.
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medal 5000
7 years 152 days ago
I have a problem! We are ready to race since yesterday when start mantenance.. how I can do?
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