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Forums > Archive > 2011-2016

There is an interruption to the service

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Jason McEachern medal 5000
11 years 14 days ago
I think all races should be reset to previous day again until this is sorted out.
My race was run and I was not able to manage it at all.
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Daniel Tante medal 5000
11 years 14 days ago
Changed my stint from softs to hards and i went 2 laps down :(

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Jack Basford medal 5193 CEO & CTO
11 years 14 days ago
The service has been back up for a few minutes now. Meanwhile we're continuing our investigation in to the cause.
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Andrew Hurn medal 5000
11 years 14 days ago
Once again we apologise for the interruptions this evening.

We recognise that races may need to be reset to their next race time.

Please post here if you would like that. Thank you.
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Paul Cantave medal 5000
11 years 14 days ago
"Jack
We are experiencing some issues again, and we are working on it.

Sir, I lost 500k and am poor because of the issues yesterday i would like it back 
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Leslie Oldham medal 5000
11 years 14 days ago
Lots of interuptions in our race today. And now I find that the race is running from the beginning two hours from the official start time. A reset to our next official start time would be good.
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Jack Basford medal 5193 CEO & CTO
11 years 14 days ago (edited 11 years 14 days ago)
"Paul

"Jack
We are experiencing some issues again, and we are working on it.

Sir, I lost 500k and am poor because of the issues yesterday i would like it back 

I've restored money to your league for that period.

"Leslie
Lots of interuptions in our race today. And now I find that the race is running from the beginning two hours from the official start time. A reset to our next official start time would be good.

You're right, they were quite delayed, so I've postponed the races to the next slot.
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Paul Cantave medal 5000
11 years 14 days ago
Ok Thx jack
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Jason McEachern medal 5000
11 years 14 days ago
Please reset all races run to previous day.
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Graham Sinclair medal 5000
11 years 13 days ago
Our race had 6 laps to go 36/42 and reset to lap 1

happend 2 min ago ..aaaarrrrrr

http://igpmanager.com/play/?url=race-launch/304118

 
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Andrew Hurn medal 5000
11 years 13 days ago
Yes Graham, unfortunately we are still having some issues.

We are working on it at this time

Once again please accept my apologies for thsi & I will post here when we have more news
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Graham Sinclair medal 5000
11 years 13 days ago
Andrew can we please get the race re-run next week ...due to a few guys leaving in anger and different weather conditions that we now have

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Andrew Hurn medal 5000
11 years 13 days ago
Graham, we will do that shortly
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Andy Manning medal 5000
11 years 13 days ago
Can i ask if the qualifying has been reset aswell? as its now raining.
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Jack Basford medal 5193 CEO & CTO
11 years 13 days ago
Andy, I take it you're referring to the previous incident where qualifying was reset in your league, but then an old grid was used in the race. We implemented a system to clear out the cache after that event, because it wasn't that we didn't reset it that time (we did) but it was cached in the system.

So in short, yes, the qualifying is reset. We have prevented the cache from lasting long enough to affect a postponed race.
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Andy Manning medal 5000
11 years 13 days ago
Yep, exactly what i meant, we also had a situation where both quali and race result stood after a new race was run. So i just wanted to confirm i wasnt logging in and wasting my time. Cool, thats the confirmation i needed.
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Graham Sinclair medal 5000
11 years 11 days ago
Andrew I am not sure how it works but with our RD02 race to be re-run next week should it still be showing our next race is RD03?

http://igpmanager.com/play/?url=league-schedule/1679#tab2

 
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Tony Mays medal 5000
11 years 10 days ago
We are still getting lag during races and particularly at the end of races , Is there anything still going on with the system ...? If we get it again tonight I'll report it here.
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Greg Broz medal 5000
11 years 9 days ago
A little lag is not really an interruption of service, is it?
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Andrew Hurn medal 5000
11 years 8 days ago
I am going to close this tread as we are getting off topic & the issues from last week are resolved
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