Betta Fish medal 5000 3 years 264 days ago
Anthony
Don't know if this is the place to put this in, but I've notice that the app seems to have it's brightness turned down since the update. Anyway you guys can add in an option to adjust the brightness for the app, as it's almost to dark to read anything, especially during the race itself?
I agree its more dark and make the phone hot if we increase the brightness to be brighter
Lightning McQueen medal 5000 3 years 264 days ago
Oh a couple other things that might help 3D mode, I think they may have been mentioned but a mini track map, with the car dots, in an upper corner would be great. Being able to see timing/scoring in 3D, on a screen edge, would add value. Or even just the car in front and behind, to get an idea as you approach the drs zone.
Also, our league race in 2D mod tonight went fine. No issues on my end and it was a heck of a race.
Sean Speed medal 5000 3 years 263 days ago
Like the way we have a bugged page as it seems everyone has issues (either 2d or 3D). Real question to the admins are.... did you’ll even test it before the release?!? I mean I get some bugs but circuits not even looking correct with corners and drs straights not even being in the right sector. As someone who has numerous accounts with friends in different leagues/countries this is embarrassing!! I’m taking a break until you boys get your act together and I bet you will lose many many active players from this
Tiago Bernardes medal 5000 3 years 263 days ago
3D mode does'nt work in races set at 2x speed on PC
Richard Herman medal 5000 3 years 263 days ago
Sean
Like the way we have a bugged page as it seems everyone has issues (either 2d or 3D). Real question to the admins are.... did you’ll even test it before the release?!? I mean I get some bugs but circuits not even looking correct with corners and drs straights not even being in the right sector. As someone who has numerous accounts with friends in different leagues/countries this is embarrassing!! I’m taking a break until you boys get your act together and I bet you will lose many many active players from this
They were trying to get it in on a deadline, which probably severely limited their bug fixing time
Frits Hakse medal 5104 3 years 263 days ago
Don’t know whether this has been reported in other slides (excuse me if it has), but after our first race including the update car repairs suddenly need 20+ parts (Multiple managers report this for our league at least)? Anyone else seeing that issue?
Might be since our race was Australia and with the update, all cars had warp speed somehow?
Kevin Bright medal 5974 3 years 263 days ago
Using iOS app on iPad.
Settings on 3D
All quick races tried are in 2D including circuits not on your 2D list e.g Canada & Australia.
Mahir Hasanhodzic medal 6149 3 years 263 days ago
We have a league race tonight. Spain is next.
Our practice times before update are 3 SECONDS faster than after update !!!
Patrick Black medal 4743 3 years 263 days ago
Oh! Another thing I've noticed. In Abu Dhabi at least there is a graphical (and possible gameplay) bug/glitch where DRS activates before tha actual zone (mid corner before the straight).
Steve Portailler medal 5000 3 years 263 days ago
Valentin
Lost stability in race 3D
Same thing, impossible to manage my boost correctement. I have got some latence during the race with big approximative positions of my cars and the others. I've lost my chance to win the race of league and to win rate. Can the last race can be cancelled please ? It's really frustrating. I play on Android Samung S11
Dominik Ni medal 5000 3 years 263 days ago
Dirver Statistics wrong:
Michael Moss, on of the Drivers of Chevrolet F1, has won the last USA race but the driver statitics is written 0 wins.
The race was on 24 Mar 2021
El Diablo medal 5369 3 years 263 days ago
it seems that practice races do not help anymore to level the drivers experience. normally it was 20 practice races for 1 experience point...
Also the practice races are super slow, where league races are so fast that its impossible to play!
Please fix those things, else the game is bein pointless
Knay 06 medal 5171 3 years 263 days ago
Hello,
I tried the fast racing game on 2 different Android phone. The first had the Android WebView update updated the second no. Result the 2 phones had the game very slow whether in 3D version or classic.
Jack Basford medal 5549 
CEO & CTO 3 years 263 days ago (Last edited by
Jack Basford 3 years 263 days ago)
Overnight we've made some important discoveries. If you join a race now you may already see an improvement over yesterday, without even installing any updates or patches.
We discovered that some simulators in the service did not pick up the correct configuration. They were online and fully operational, but they were running the simulation in a different way that would have contributed to 'lag-like' symptoms. Races conducted on these misconfigured simulators would be far more likely to see cars warping around the circuit, moving in a stop-start motion and so on. Sound familiar? Meanwhile, those that were racing on simulators with the intended configuration were overwhelmingly positive in their feedback, and at worst said things like "it wasn't that bad" and were confused by the reports others were making. This explains the huge discrepancy in feedback from different people on day 1.
What is on your device is only half of the game or less when it comes to races. The other half, the race simulation, is actually conducted remotely and fed back to the device. What we found last night suggests that the part that runs remotely was largely responsible for producing these outcomes inside the app.
We have also identified issues in the configuration of certain tracks which would further contribute to these behaviours. Pursuing the deadline to launch we weren't able to identify these beforehand and the next app update will include fixes for all tracks. These may have contributed not only to warping/lag-like behaviours but also to unusual behaviours with lap times. For example, we saw some reports of all cars setting virtually identical times in qualifying or the race, and we think these were rooted in issues with the track files.
Regarding reports of an extremely slow / unstable 2D viewer, it seems that for some people the apps are launching a WebGL version of the viewer inside the app's web view. This is guaranteed to cause problems and this is another thing we can probably fix remotely without an app update. We'll be investigating this today as well to ensure that 2D only ever launches the app version, not the web version inside the app!
We've begun moving DRS zones on all circuits back to where they were before the update and we expect this to be with you in the first update too.
tl;dr: we think we've identified the root causes of most problems already, and expect to see significant improvements over the next few days.
Emin Zeynali medal 5000 3 years 263 days ago
You did an excellent job, many thanx. Some things to improve, but this is a matter of time. My bag is i cant' watch regular (not quick) race in 3D in my laptop. There was 'your browser not support WebGL' or something like this. Because of that i had to watch it on mobile, in 2D. Another bag was in Canada quick race. After pit stop car is back to race through grass and spectators. Maybe my inet connection wasn't good. Anyway respect, you did great job. Keep working
Jack Basford medal 5549 CEO & CTO 3 years 263 days ago
Emin
You did an excellent job, many thanx. Some things to improve, but this is a matter of time. My bag is i cant' watch regular (not quick) race in 3D in my laptop. There was 'your browser not support WebGL' or something like this. Because of that i had to watch it on mobile, in 2D. Maybe my inet connection wasn't good. Anyway respect, you did great job. Keep working
Bingo! That is exactly the problem outlined in my post above. It isn't running the version it should be (the APP), you're getting the WEB version INSIDE the app. That's guaranteed to run like crap, because that's a really low-spec web browser running inside your app trying to run WebGL 3D content (even in 2D, it's actually 3D from a top-down view). It's guaranteed this will not run well, but it should NEVER do this. We are investigating why that is happening now. The good news is that I think we can fix this without an app update at some point today.
El Diablo medal 5369 3 years 263 days ago
Jack
Overnight we made some important discoveries. If you join a race now you may already see an improvement over yesterday, without even installing any updates or patches.
We discovered that some simulators in the service did not pick up the correct configuration. They were online and fully operational, but they were running the simulation in a different way that would have contributed to 'lag-like' symptoms. Races conducted on these misconfigured simulators would be far more likely to see cars warping around the circuit, moving in a stop-start motion and so on. Sound familiar? Meanwhile, those that were racing on simulators with the intended configuration were overwhelmingly positive in their feedback, and at worst said things like "it wasn't that bad" and were confused by the reports others were making. This explains the huge discrepancy in feedback from different people on day 1.
What is on your device is only half of the game or less when it comes to races. The other half, the race simulation, is actually conducted remotely and fed back to the device. What we found last night suggests that the part that runs remotely was largely responsible for producing these outcomes inside the app.
We have also identified issues in the configuration of certain tracks which would further contribute to these behaviours. Pursuing the deadline to launch we weren't able to identify these beforehand and the next app update will include fixes for all tracks. These may have contributed not only to warping/lag-like behaviours but also to unusual behaviours with lap times. For example, we saw some reports of all cars setting virtually identical times in qualifying or the race, and we think these were rooted in issues with the track files.
Lastly, regarding reports of an extremely slow / unstable 2D viewer, it seems that for some people the apps are launching a WebGL version of the viewer inside the app's web view. This is guaranteed to cause problems and this is another thing we can probably fix remotely without an app update. We'll be investigating this today as well to ensure that 2D only ever launches the app version, not the web version inside the app!
We've begun moving DRS zones on all circuits back to where they were before the update and we expect this to be with you in the first update too.
tl;dr: we think we've identified the root causes of most problems already, and expect to see significant improvements over the next few days.
its great that you work so quickly to sort out things, but theres more problems. it seems that practice races do not contribute towards drivers experience no more. usually 20 practice races were needed in order to level up experience by 1 point. nore does it do damage to car and engine or drivers health? Is it purposly like that? and how many practice races are required now in order to level up Drivers experience by a point? a answer would be very much appreciated.
Best regards and happy racing, David Richards
JNS Uchiha medal 4855 3 years 263 days ago
Hey!
Why do drs back do the positions before the update?
Yesterday I raced AZE, it was realy nice race and all of us were absolute excited....
So hopefully you will just move them back temporary
Rob Bentley medal 5000 3 years 263 days ago
The windows app now works without being blocked, and the race I done just now was a lot smoother than my quick races yesterday, so good job.
If you click forum on an IPhone 12 pro (it cuts out the X in the top corner to come back out) so if you hit the hamburger button and press Play from there, it takes you back to the game but it seems to think you're accessing in a browser and not the app as when I clicked quick race, it asked me if I wanted to download the application (the same thing it done on PC). This could be a cause for people getting ropey 2d experiences if they're checking the forum beforehand?
The chase camera is obstructed with the driver name and details, if this could be moved then I think it would be a good camera angle to use.
Andrea Poretti medal 5842 3 years 263 days ago
Hi Jack, yesterday i testing the 3d launch graphics, for mobile phone it's depende when you chose the 4 types of camera when you watch. Only from helicopter the lagging is very minimum, but if select the other types, is very difficult to watch. I have 8 gb of ram.
So, on pc is different. I tested on a quick race, and before watch have a selection, i click on 3d, and started to install 39 mb. I open the part of install, create a file when stay on pc. When finisch installation the first part, start launched the app, and appear the message "an errore code .... cause a problem to install in your window 10 version".... but on portatil with same version on pc there isn't any problems and take to install about 1.55 gb.
I've noted the changing of the street of gp, example of spain, and most gp are changing on drs zone, Whi this change? On past drs and normal gp street is good, this modification are very dislike.
Well so great job for this new graphics, and correct very much bugs on the race. For me, is not necessary change the drs or gp parts, but is very impostant to correct the bugs on the game, for example my italian friend have a problem to change the order of the race on pc, not in the phone. Watch some discussion and there are some managers have this problem.
Thank you if you read a message.
Good job and best regards.
