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Official
iGP Manager 3D - Bugs mega thread

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medal 4999
3 years 38 days ago
Hi Jack, yesterday i testing the 3d launch graphics, for mobile phone it's depende when you chose the 4 types of camera when you watch. Only from helicopter the lagging is very minimum, but if select the other types, is very difficult to watch. I have 8 gb of ram. 
So, on pc is different. I tested on a quick race, and before watch have a selection, i click on 3d, and started to install 39 mb. I open the part of install, create a file when stay on pc. When finisch installation the first part, start launched the app, and appear the message "an errore code .... cause a problem to install in your window 10 version".... but on portatil with same version on pc there isn't any problems and take to install about 1.55 gb. 
I've noted the changing of the street of gp, example of spain, and most gp are changing on drs zone, Whi this change? On past drs and normal gp street is good, this modification are very dislike. 
Well so great job for this new graphics, and correct very much bugs on the race. For me, is not necessary change the drs or gp parts, but is very impostant to correct the bugs on the game, for example my italian friend have a problem to change the order of the race on pc, not in the phone. Watch some discussion and there are some managers have this problem. 
Thank you if you read a message.
Good job and best regards. 
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medal 5000
3 years 38 days ago (Last edited by Mr Peabody E Sherman 3 years 37 days ago)
I can't play anymore on mobile since the update, app crashes after 10 seconds every time I swipe up. I have an honor 9 lite. 
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medal 5000
3 years 38 days ago
Conor
I’ll start this by praising the devs and wanting to take the game to the next level, fair play and it’s clear to see a lot of work has gone in to this. Unfortunately, it isn’t quite working yet. Using the app on the iPad Pro, I encountered the following in a race in Australia (league is set to 2x):



  • Practice - the tyres make no difference. All times basically the same no matter what compound you’re on. If this is an update to make the Hard more useable, great, but this isn’t the way to do it.

  • Qualifying - We had positions 1-19 separated by 0.010s. I know for a fact that development isn’t that close, and we had 3 different tyre compounds in use! Madness. Also, a 1:03.4 in Australia? The lap record is 21 seconds slower than that!

  • Race - Firstly you can no longer join through the league and clicking ‘Live’ as the app just closes

  • Then the actual race, the cars are impossible to follow on a 2x speed. DRS and KERS are basically pointless and no longer have any sort of effect as are tyre choices, might as well all run on Hards and go long as there is no pace difference what so ever.

  • One corner I’m 1.17 behind, the next i’m 0.62 ahead for no reason. Could be the lag, but it was impossible to see what was happening, and unraceable.



I did try a quick race, and I can say that was good. Again, tyres, DRS and KERS are now completely pointless, but apart from that, the race was smooth.

Hopefully you can fix some issues very quickly, because at the moment the racing isn’t going to happen, but as I said, I commend you for trying to take the game forward, just a shame it’s happened without a proper testing phase.





We had a league race on Australia. The majority of the bugs I experienced are perfectly described by Conor above but I will add three things
A. Tires were overhearing :Temperature was 13°C but even in push level 1 softs were on the edge, getting on red occasionally
B. A fellow manager couldn't join the race using his tablet it worked perfectly with his phone
C. How can two people's brake the lap record at the same race. 
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medal 5002
3 years 37 days ago
I'm lazy to write it again, so I just give a link on a post: https://igpmanager.com/forum-thread/43205
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medal 5515
3 years 37 days ago (Last edited by Timothy Barry 3 years 37 days ago)
Jack
Post any bugs here which you find with the new 3D update. We are expecting a lot of them, this is a huge change to the system and we're already aware of several bugs. We started work on the first patches before the release and will be making constant updates every day or two for the next couple of weeks most likely. We expect it'll take a couple of weeks to get everything totally stable. We really appreciate your patience and understanding as we begin the rollout to a wider audience. Please try to be constructive with your feedback.

Issues we are aware of:

  • Australia is extremely slow - this is not normal. We will fix it soon.





At the same time, Australia is VERY FAST and getting FASTER.  In practice we are having drivers make sub 1 minute lap times today.  Yesterday the were making 1:03... lap times.  That can't be right, can it?
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medal 5096
3 years 37 days ago

Timothy

Jack
Post any bugs here which you find with the new 3D update. We are expecting a lot of them, this is a huge change to the system and we're already aware of several bugs. We started work on the first patches before the release and will be making constant updates every day or two for the next couple of weeks most likely. We expect it'll take a couple of weeks to get everything totally stable. We really appreciate your patience and understanding as we begin the rollout to a wider audience. Please try to be constructive with your feedback.

Issues we are aware of:

  • Australia is extremely slow - this is not normal. We will fix it soon.





At the same time, Australia is VERY FAST.  In practice we are having drivers make sub 1 minute lap times.  That can't be right, can it?



And that was on softs for me 😂. Created a support thread to ask for the deletion and return of my practice laps 🤷‍♂️.
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medal 5073 CEO & CTO
3 years 37 days ago (Last edited by Jack Basford 3 years 37 days ago)
The clips of Malaysia were from last night. Android is running on a version which is out of date (iOS has a newer build live because they approved it faster). I checked your race history and the simulator this race was run on was one of the misconfigured ones I spoke of in this post. All of these factors explain what we are seeing there - after the next android update you won't see that any more.

We've had two updates approved by Apple now in the time it is taking Google to review one... they are really delaying the updates. We had even submitted the fix for this well before the game went live, and they still haven't reviewed the update! It's out of our hands how quickly we can get some things to you.

While we wait for the updates to be approved, I think we may include Malaysia in the list of tracks set to 2D-only.
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medal 5000
3 years 37 days ago

Jack
The last two videos posted are from last night. Android is running on a version which is out of date (iOS has a newer build live because they approved it faster). I checked your race history and the simulator this race was run on was one of the misconfigured ones I spoke of in this post. All of these factors explain what we are seeing there - after the next android update you won't see that any more.

We've had two updates approved by Apple now in the time it is taking Google to review one... they are really delaying the updates. We had even submitted the fix for this well before the game went live, and they still haven't reviewed the update! It's out of our hands how quickly we can get some things to you.

While we wait for the updates to be approved, I think we may include Malaysia in the list of tracks set to 2D-only.



can u add the digital signature pls, my antivirus deleting the exe file, bc of this
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medal 5032
3 years 37 days ago
A lap around Spa is in the 1:22s, and even 1:23s in rookie
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medal 5000
3 years 37 days ago

Jack
The last two videos posted are from last night. Android is running on a version which is out of date (iOS has a newer build live because they approved it faster). I checked your race history and the simulator this race was run on was one of the misconfigured ones I spoke of in this post. All of these factors explain what we are seeing there - after the next android update you won't see that any more.

We've had two updates approved by Apple now in the time it is taking Google to review one... they are really delaying the updates. We had even submitted the fix for this well before the game went live, and they still haven't reviewed the update! It's out of our hands how quickly we can get some things to you.

While we wait for the updates to be approved, I think we may include Malaysia in the list of tracks set to 2D-only.



Thanks you 👍🏾 i watch a League race today this is smoother !! 
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medal 5515
3 years 37 days ago

Vpower

CJ
A lap around Spa is in the 1:22s, and even 1:23s in rookie



U really ruin this game damn it !! U erase my post again again n again n u dont wanna listen its useless 3D animation u just wanna show that your game could be better but in fact no a thousand no with s!! For god's sake time n stratrgy are reduced damn it why are u running? Why why u knew its gonna be useless !!! Oi the F rollback into a 2D only my race is disturbed by this useless update!! Many people say like im saying , Take my advice make a new another game like MotoGP and make it into a 3D dont ruin this game !! Damn!!



Personally, I have not been in the race viewer yet and am still to have an opinion on this, but I do see teething problems with qualification times.  

During conversations in other social media, I have been told that beta testing of the 3D engine actually worked very well.  The problems we percieve, being after upload here, so, this is a viewer that should have worked first time.
With the elements of percieved use vs actual traffic on the servers (I would imagine) and basic mutation bugs from downloading so much data in one go, I see that we do have some teething problems, as will happen with any large data download.  You just need to be patient whilst the kinks are ironed out in my opinion.
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medal 5358
3 years 37 days ago

Jack
Emin
You did an excellent job, many thanx. Some things to improve, but this is a matter of time. My bag is i cant' watch regular (not quick) race in 3D in my laptop. There was 'your browser not support WebGL' or something like this. Because of that i had to watch it on mobile, in 2D. Maybe my inet connection wasn't good. Anyway respect, you did great job. Keep working

Bingo! That is exactly the problem outlined in my post above. It isn't running the version it should be (the APP), you're getting the WEB version INSIDE the app. That's guaranteed to run like crap, because that's a really low-spec web browser running inside your app trying to run WebGL 3D content (even in 2D, it's actually 3D from a top-down view). It's guaranteed this will not run well, but it should NEVER do this. We are investigating why that is happening now. The good news is that I think we can fix this without an app update at some point today.



This is the same issue I reported straight away and even explained there is a small work around. If you click Live in the League Calendar section it loads the correct opengl up in the app not a web version 👍
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medal 5000
3 years 37 days ago
Vpower

U really ruin this game damn it !! U erase my post again again n again n u dont wanna listen its useless 3D animation u just wanna show that your game could be better but in fact no a thousand no with s!! For god's sake time n stratrgy are reduced damn it why are u running? Why why u knew its gonna be useless !!! Oi the F rollback into a 2D only my race is disturbed by this useless update!! Many people say like im saying , Take my advice make a new another game like MotoGP and make it into a 3D dont ruin this game !! Damn!!


I like this guy hes right but 2D its working good now but have a little lag ! Its useless 3d animation lol 😂
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medal 5358
3 years 37 days ago
I know the game doesn't get updates all the time but the workaround would be similar approach to other apps where big updates require store / ios update however when you start the app it verifys with servers and downloads any small updates / hot fixes that way instead of pushing google store / ios each time. 

However I'm sure we can all be patient. It's not like we have weekly events etc where it is required.

Overall the launch was always going to be hairy. It's gone from small test team to launch to everyone. That's stress testing, servers overload and like Jack said simulation config errors which gave some of us a bad time. It wasn't the worst launch and I'm sure in a month it will be all ironed out.

Criticism and saying it's c**p etc solves nothing. Reporting back on issues you're receiving and actual bugs helps devs investigate and fix these issues easier. 
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medal 5000
3 years 37 days ago

Max 

Jiří
due to 3d I cant play anymore



put it to 2d then


It wants me to open URL:igpman Protocol thing so it doesn't revert back




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medal 5000
3 years 37 days ago

Mr

Phillip
I know the game doesn't get updates all the time but the workaround would be similar approach to other apps where big updates require store / ios update however when you start the app it verifys with servers and downloads any small updates / hot fixes that way instead of pushing google store / ios each time. 

However I'm sure we can all be patient. It's not like we have weekly events etc where it is required.

Overall the launch was always going to be hairy. It's gone from small test team to launch to everyone. That's stress testing, servers overload and like Jack said simulation config errors which gave some of us a bad time. It wasn't the worst launch and I'm sure in a month it will be all ironed out.

Criticism and saying it's c**p etc solves nothing. Reporting back on issues you're receiving and actual bugs helps devs investigate and fix these issues easier. 



The amount of trash talking is down to frustration, almost everyone expected bug fixs and new features that affect gameplay but that sadly wasn't the case. It's like ordering a steak in a restaurant then being so excited to eat it only to be given a potato. Anger and frustration is a good sign it shows passion for the development of the game



Also, they DO work, and allows the devs to fix bugs
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medal 5000
3 years 37 days ago

Shu
When are we going to get the 3D edition on google chrome



Already there, but for some reason when i revert it it tells me to go on some url, so that
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medal 5141
3 years 37 days ago
Sorry for no translate hahaha

Llevo poco mas de un año jugando a este juego, IGP Manager, un juego de "simulación" (hasta ahora). Me parecio divertido el reto de manejar un equipo de F1, aunque los graficos en 2D fuese algo anticuado, pero lo importante en un juego de simulacion, para mi, no son los graficos, es todo lo referente a estrategias, neumaticos, desarrollo del coche...

Segun nos cuentan, se lleva 2 años preparando esta "Super Actualizacion", todo el mundo pensaba que iban a añadir circuitos, que iban a eliminar Bugs (como el de Brasil que lleva ni se sabe en el juego), que iban a balancear los neumaticos (antes todos corrian con H, ahora el 90% de la gente solo usa las S), que iban a cambiar la forma de desarrollar el coche, que iban a añadir mas diseños en las liverys, que podrian mejorar un poco los graficos en 2D, que las ligas se pudiesen hacer mas editables...
¡Mira si hay cosas para mejorar en un juego de simulacion de Jefe de un equipo de F1, que ahora van y lo cambian para ser un simulador piloto de F1!
Señores de IGP, si quisiera jugar a un simulador para conducir un F1, no estaria jugando a IGP...

Os habeis metido en el 3D, muy bonito para la gente que lo ve desde fuera, o para comentarlo... ¿Pero como saber si estoy en zona de DRS si el tiempo se actualiza en cada sector?¿Como se quien va delante o detras si solo se ven fantasmas?¿Como veo la distancia del piloto de detras?

Sinceramente, tanto para mi, como para el resto de mi liga, el juego ha dado un paso de gigante para atras, os habeis centrado mas llamar la atencion para atraer nuevo publico que para tener contentos a los que dia a dia, estamos 2/3 horas enganchados a este juego, los que tenemos nuestra comunidad a la que consideramos amigos...

Un saludo...
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medal 5515
3 years 37 days ago
Hi, guys! Yesterday we had a race in Malaysia. The start was terrible. In 3D mode we couldn't see our position correctly until the 3rd sector of the first lap because we lagged and drifted through each other (20 of us at least). The worst part of the track was the last corner, where we drifted so hard that I thought we are managing rally cars.
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medal 5073 CEO & CTO
3 years 37 days ago

Vince
Hi, guys! Yesterday we had a race in Malaysia. The start was terrible. In 3D mode we couldn't see our position correctly until the 3rd sector of the first lap because we lagged and drifted through each other (20 of us at least). The worst part of the track was the last corner, where we drifted so hard that I thought we are managing rally cars.

Malaysia had some quite serious problems that were actually fixed before launch and submitted to the stores. Apple / iOS users actually had the fix in place well before launch, but due to Google's extremely slow review process (3 days and counting now...) the version that went live did not have the fixes. We're still waiting for them to approve it now. Patches will be with you as soon as they allow. Sorry for the inconvenience.
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