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Service Downtime & Postponed Races

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medal 5000
12 years 32 days ago
Race stuck on "Live!" for some hours now.

https://igpmanager.com/play/?url=race-launch/109618
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medal 5000
12 years 32 days ago
Jack,

http://igpmanager.com/play/?url=race-launch/112814

We would like qualifying and preparation reverted too.

Thanks.
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medal 5000
12 years 32 days ago
We had problems connecting on sunday too, managed to eventually connect during my last stint.
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medal 5000
12 years 32 days ago
Hello Jack,

Great to have some news about what happened.
Could you please revert qualifying AND preparation for the FFSCA league ? (id : 42)

Thanks a lot !
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medal 5000
12 years 32 days ago
our league has been frozen for 2 days on "LIVE"
would like to request a full qualifying and race rest.
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medal 5000
12 years 32 days ago
http://igpmanager.com/play/?url=race-launch/112933
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medal 5000
12 years 32 days ago
No notice on the move which caused us not to race at all on Friday and it looks like the qualifying session is locked in which we did not get to set up. This race should be reset for us. Hopefully the migration will be for a better purpose
http://igpmanager.com/play/?url=league-info/527
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medal 5000
12 years 32 days ago
Ours is stuck too...  ID: 111898

It looks like the race played out but just hasn't finished.

Cheers!
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medal 5000
12 years 32 days ago (edited 12 years 31 days ago)
Hey Devs

Our race is finished with a bit of a screwed up result with one of the great crashes.  2nd time in a row me and others got screwed with red tires.
http://race.igpmanager.com/?id=111870

But the result is still not there.
Our league is stuck

Race is still in Live status more than 12 hours after finish,.. 

Look into it and fix it.

Thanks
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medal 5000
12 years 32 days ago
"Rene


Dude..
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medal 5000
12 years 32 days ago
Race is still in Live status........
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medal 5000
12 years 31 days ago
our race (rene posted it already) is still on .....
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medal 5000
12 years 31 days ago
"Rene
Hey Devs

Our race is finished with a bit of a screwed up result with one of the great crashes.  2nd time in a row me and others got screwed with red tires.
http://race.igpmanager.com/?id=111870

But the result is still not there.
Our league is stuck

Race is still in Live status more than 12 hours after finish,.. 

Look into it and fix it.

Thanks


Tom
Race is still in Live status........


Dan
our race (rene posted it already) is still on .....


Just signed in and was stunned to see the race still on, glad the rest of my league is on the ball.

+3 for 'Formula GP'. (http://igpmanager.com/play/?url=league-info/229)
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medal 5000
12 years 31 days ago
Hi Jack,

our race ist stucked on lap 2 since yesterdays downtime. race id=109561

With regards, Alain
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medal 5000
12 years 31 days ago
No response - all devs have gone and left us alone with our frustration.
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medal 5000
12 years 31 days ago
i guess they need some sleep :)
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medal 5000
12 years 31 days ago
sleep? who needs sleep! they only need more redbull ... :P
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medal 5000
12 years 31 days ago
Sorry this all is absolutely nonprofessional behaviour.
Not only, that every change and update causes more frustration.
There is no crisis management. No news, nothing - snd don't tell me about facebook or twitter - who need that?
Every community project has better communication.
A lot of blabla the whole year of what will come (and does not). No more montly subsription, and and and...
As a paying member an a programmer who does customer support this is a no go.
I will no longer pay for financing someones hobby.

Good potential has been killed by  nonprofessional and desatrous doing.
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medal 5000
12 years 31 days ago
Hi. Our race of Monday was completed, but it is stuck in the Live state with the live timing showing the final result.

Would it be possible to close the live race please? Thanks very much.

http://igpmanager.com/play/?url=race-launch/111898
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medal 5000
12 years 31 days ago
"ACB
Sorry this all is absolutely nonprofessional behaviour.
Not only, that every change and update causes more frustration.
There is no crisis management. No news, nothing - snd don't tell me about facebook or twitter - who need that?
Every community project has better communication.
A lot of blabla the whole year of what will come (and does not). No more montly subsription, and and and...
As a paying member an a programmer who does customer support this is a no go.
I will no longer pay for financing someones hobby.

Good potential has been killed by nonprofessional and desatrous doing.


If your a programmer who does customer support I doubt your spelling would be that bad, some points I agree with.

There is no communication through other meants ie, twitter just update us if we cant get on the website. That was the biggest fustration for me last nite was that I did not know what was going on apart from a tweet saying, big issue will be fixed in an hour. Has to be a bit better that that.
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