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Race re-run requests

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medal 5480
5 years 190 days ago
our race in Germany today started ten minutes after the regular start time, half of the usual attendees in Elite didn't attend because of this. The race ID I have is 24014684, the league name is IGP Champions and the race time should have been 7pm BST
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medal 5000
5 years 190 days ago
May we still have the re-run option for yesterdays race. If we have, we would like to do it today at 18:00 UTC with no delay too in league=25264. Cheers and thank you so much!
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medal 5035
5 years 189 days ago

is the league race still being reset in my league? we would like to prepare would be sons distortion of competition
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medal 5000
5 years 189 days ago
Nevermind we have already raced in Abu Dhabi, the re-run is no longer necessary.
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medal 5000
5 years 158 days ago (Last edited by James Wood 5 years 158 days ago)
My league is called World Grand Prix and I am the league owner. 
My race got ruined by a glitch which caused me to have to make 2 extra pit stops and it cost me the win.
I had just pitted for a new set of inters because the track was drying up but not dry enough for dry tyres but on the next lap I got automatically pitted for a set of soft tyres (I had it set so it should have only pitted me if the track was dry for 9 laps which it wasn't it had only just started drying and the inters were supposed to be used for 11 laps because I put 11 laps of fuel in the car at the pit stop). 
Because of this I had to make another unnecessary pit stop to go back on to inters which wouldn't have happened without the glitch. Without the time I lost from the 2 extra pit stops caused by the glitch I would have won the race but instead I finished second. Because of this I would like the race to be re run so the championship doesn't get unfairly compromised. It was the Japanese GP elite tier. 
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medal 5411
5 years 158 days ago
Hi James, your league's race in Japan has been set to re-run.

We recommend posting a new, separate thread regarding your problem. Thank you!
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medal 4852
5 years 118 days ago
I'm the host of Formula Spin league (ID: 110599)
Due to some bugs I ask for a re-run of today's race in Spain.
The problems were:
-Lag of the server, specially of some drivers
-DRSs taken when the driver was 1.6s to the next car
-A driver lost 0.7 lap of fuel in the last stint (It went down from 8.0 to 6.3 in a lap)
Next race (Monaco GP) is planned on 27th, I have to postpone this race on a further date to make the re-run?
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medal 5411
5 years 118 days ago

Vincenzo
I'm the host of Formula Spin league (ID: 110599)
Due to some bugs I ask for a re-run of today's race in Spain.
The problems were:
-Lag of the server, specially of some drivers
-DRSs taken when the driver was 1.6s to the next car
-A driver lost 0.7 lap of fuel in the last stint (It went down from 8.0 to 6.3 in a lap)
Next race (Monaco GP) is planned on 27th, I have to postpone this race on a further date to make the re-run?



I've set your Spain GP to race again tomorrow. :)
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medal 4852
5 years 117 days ago
Thank U Yunus
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medal 4852
5 years 89 days ago
I'm the host of Formula Spin league (ID: 110599)
Due to a problem I ask for a re-run of today's race in Turkey.
The problems was that our race was planned for 4.30 p.m. (italian time) and the F1 race finished at 4.15 p.m., so some players weren't able to do the strategies.
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medal 5411
5 years 89 days ago

Vincenzo
I'm the host of Formula Spin league (ID: 110599)
Due to a problem I ask for a re-run of today's race in Turkey.
The problems was that our race was planned for 4.30 p.m. (italian time) and the F1 race finished at 4.15 p.m., so some players weren't able to do the strategies.



Unfortunately, this isn't a valid request. Only races affected by the service are re-run.
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medal 5411
5 years 73 days ago
Done now! I've commented on the league wall as well, with additional information!
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medal 5000
5 years 69 days ago
Anyone there?
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medal 5542 Community Manager
5 years 69 days ago
Reported to the support team.
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medal 5000
5 years 69 days ago
To avoid problems with the championship program, I ask you to cancel the previous request made (I hope that next time you will be faster to respond to this type of needs)
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medal 5542 Community Manager
5 years 69 days ago

Duma 
To avoid problems with the championship program, I ask you to cancel the previous request made (I hope that next time you will be faster to respond to this type of needs)


Hello,


It’s weekend and your request was 9 hours ago... :S
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medal 5000
5 years 69 days ago

José

Duma 
To avoid problems with the championship program, I ask you to cancel the previous request made (I hope that next time you will be faster to respond to this type of needs)


Hello,


It’s weekend and your request was 9 hours ago... :S



Request made 9 hours ago ... 14 hours before the next grand prix .... so much earlier than the required 12 hours

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medal 5411
5 years 69 days ago
Duma 

José

Duma 
To avoid problems with the championship program, I ask you to cancel the previous request made (I hope that next time you will be faster to respond to this type of needs)


Hello,


It’s weekend and your request was 9 hours ago... :S



Request made 9 hours ago ... 14 hours before the next grand prix .... so much earlier than the required 12 hours


Hi there, apologies for the late response.

I've read through your league and I see there may have been some confusion in regards to why some players had received Intermediate tyres.

We recently updated Advanced Strategy options to function in a more convenient manner. From the latest iGP Manager blog post:

...we have been working on improvements to advanced strategy. They are being released in two stages, the first of which is happening now, alongside this blog.


  • The first stage, released tonight, improves AI behaviours and address bugs with them not respecting advanced strategy. They will also prevent advanced strategy from "hijacking" the strategy during a race while the manager is attending. Once you are in the race viewer, you will be solely responsible for strategy, regardless of what you have set on advanced strategy.



The first stage can also prevent issues where Intermediate tyres are ideal for qualifying, but due to increasing water depths, Intermediate tyres are no longer ideal, and vice-versa, where Wet or Intermediate tyres are ideal for qualifying but due to a drying track, Intermediate or dry tyres respectively are more ideal. It will now be important for all players to make sure they have adjusted their advanced strategy options in instances like these.

Thus, from what I can infer in your league's discussion, there was not a bug and everything was functioning as intended.
Players may not have been aware if they did not check the announcement when there was a link available at the top of the home page for the past two days.
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medal 5000
5 years 68 days ago
I confirm what you have written and I learned about the change after the Great Britain race (I admit that I and most of the teams in the league hadn't been updated on the changes regarding the advanced strategies)! From an internal survey we therefore decided to repeat the race even though we knew it was not a BUG .. so I requested a repeat of the race respecting the will of the majority. Thanks for the reply (even if not timely)! Good day!
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medal 5000
5 years 67 days ago
We like the British GP to be rerun since the majority of players didn't get the right starting tyre (W) fitted, but another one instead (I).


Yunus
We recently updated Advanced Strategy options to function in a more convenient manner. From the latest iGP Manager blog post:

...we have been working on improvements to advanced strategy. They are being released in two stages, the first of which is happening now, alongside this blog.


  • The first stage, released tonight, improves AI behaviours and address bugs with them not respecting advanced strategy. They will also prevent advanced strategy from "hijacking" the strategy during a race while the manager is attending. Once you are in the race viewer, you will be solely responsible for strategy, regardless of what you have set on advanced strategy.



The first stage can also prevent issues where Intermediate tyres are ideal for qualifying, but due to increasing water depths, Intermediate tyres are no longer ideal, and vice-versa, where Wet or Intermediate tyres are ideal for qualifying but due to a drying track, Intermediate or dry tyres respectively are more ideal. It will now be important for all players to make sure they have adjusted their advanced strategy options in instances like these.

Thus, from what I can infer in your league's discussion, there was not a bug and everything was functioning as intended.
Players may not have been aware if they did not check the announcement when there was a link available at the top of the home page for the past two days.


I read your answer Yunus, but I didn't find it anywhere in the blog, where it said that advanced strategy had to be adjusted as well, if the right starting tyre was already selected. I don't remember it being that way in the recent past either, but I could be wrong about that.


I do therefore kindly ask you that our league race may be run again, since the majority of elite players didn't get the starting tyre fitted they thought they would, but started on another tyre.

Our league ID is 23580.

Thanks,
Giovanni
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